Reviews (4,637)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effectiveness in building mailing lists and offering customizable pop-up deals that enhance customer engagement and conversion rates. It is praised for its seamless Shopify integration, user-friendly design, and valuable features like smart triggers and precise targeting, even in the free plan. The app is noted for its quick setup, intuitive operation, and robust email capturing performance. Customer support is particularly commended for being responsive and helpful, with staff members like Jamie, Sam, and Arianne receiving specific praise for their exceptional service. This app is considered a valuable tool for improving marketing efforts and customer interactions.

October 17, 2022

I used the app and Pete helped me right away. So fast I thought it was a bot but then after calling him out he replied with character and creativity. Great experience. Thanks Pete

Boxer Bands
United States
About 1 month using the app
TYDAL replied October 18, 2022

We're so happy to see that you had a great experience with our support! We're always striving to help you and your business succeed! If you need anything at all, feel free to reach out to us anytime. 🙌 All the best, Kevin

March 25, 2023

App is great and customer support is even better! The app has so many free features and great functionalities. Jel from chat support is so kind!!

Two Crafty Gays
United States
About 1 month using the app
TYDAL replied March 26, 2023

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and 5-star review! 🌟
Best wishes, Kevin

July 10, 2022

I love it already, the app is fully functional hope it will does what it promises, still trying it out

SheAKeeper
United Kingdom
About 1 month using the app
TYDAL replied July 11, 2022

We're so excited that you love our app! Your praise in your 5-Star review is very much appreciated! 🙌 If any questions come up or if we can help in any way, feel free to let us know. Thanks, Kevin

November 9, 2022

This app has great customer service and I truly enjoy the ability to create fully customizable popups with ease. I've been able to market emails and attract subscribers easily with no hassle at all all thanks to this app.

FashionableGentz
United States
About 1 month using the app
TYDAL replied November 9, 2022

It's music to our ears that you are happy with our services! We greatly appreciate you using our app! 😊 Thanks, Kevin

January 13, 2023

The app is great and easy to use. I just got it and was able to get my first project created in just a few minutes. I did have some questions and Abbie from support was great and helped me figure it out. Abbie also gave me some good suggestions as I am just getting started. Thanks Abbie

puppys shack
United States
About 1 month using the app
TYDAL replied January 16, 2023

Thank you so much for choosing our app! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Cheers, Kevin

April 24, 2023

The team over at rivo are awesome! quick to reply and helped me out. Cheeers Paul for the helping hand

Larow jewellery
New Zealand
About 1 month using the app
TYDAL replied April 25, 2023

Thanks for sharing your experience with Rivo, glad to hear that our team provided you with awesome and quick support. 🎉👍 Feel free to reach out anytime you need help! - Lea, Rivo Support Manager

August 1, 2023

Den virker helt perfekt og er meget simpel at installere og bruge. Jeg skal helt sikker kigge på deres andre produkter. Pete fra support har været fantastisk til at hjælpe mig.

Natuia
Denmark
About 1 month using the app
TYDAL replied August 7, 2023

Tusind tak for de pæne ord! Vi er glade for at høre, at du fandt vores app nem at bruge. Vi sætter en ære i vores brugervenlige design. Vi kan ikke vente med at få dig til at udforske vores andre apps også!
- Lea & Rivo Team

August 30, 2022

This app does exactly what I need it to, and it's incredibly effective at allowing customers to sign up with their email. Their customer support team is also quick to respond whenever I need assistance and is always polite! Pete was incredibly accommodating at getting me set up when I switched themes. I would definitely recommend this app to anyone looking for a email subscription popup!

Shmic & Boo's Treasures
United States
About 1 month using the app
TYDAL replied August 31, 2022

Thank you for the wonderful review! ✨ We appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin

July 2, 2022

Ich habe nach einer Newsletter pop-up App gesucht & und bin mit Rivo schnell fündig geworden. Die Bedienung ist ausgesprochen einfach und selbst erklärend, man hat viele Einstellungsmöglichkeiten sodass man es perfekt auf seinen Shop anpassen kann. Und der Support ist ebenso Spitzenklasse 10 von 10 Punkten für diese App! Kann ich nur weiterempfehlen!

nyulife.de
Germany
About 1 month using the app
TYDAL replied July 4, 2022

Du bist unglaublich! ✨ Vielen Dank für deine Komplimente und netten Worte. Wir sind Kunden wie Ihnen sehr dankbar und wissen die Nutzung unserer App sehr zu schätzen. Wenn Sie unterwegs weitere Hilfe benötigen, zögern Sie bitte nicht, uns dies mitzuteilen. Hier bei Rivo steht die Zufriedenheit unserer Kunden an erster Stelle. 🍻 Prost, Kevin

September 16, 2022

Very good help from Lance and very prompt with good advice and replies. He helped to assist my setup from scratch.

KINDERSAN
Singapore
About 1 month using the app
TYDAL replied September 16, 2022

We're so happy to see that you had a 5-Star experience! 🤩 We're always striving to help you and your business succeed! Thanks, Kevin