Reviews (4,653)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for effectively building mailing lists and capturing customer emails, often through offers like a 10% discount. It's praised for easy installation, robust customization options, and seamless Shopify integration. The app also features detailed analytics and supports custom CSS. Merchants appreciate the quick performance and responsive customer support, which efficiently resolves issues and offers valuable business insights.

October 9, 2022

Pete was amazing he helped me to set up my Email pop up and it look fantastic thanks Pete you're always amazing

Nonynana Fashion
United Kingdom
About 1 month using the app
TYDAL replied October 10, 2022

We're so excited that you are enjoying our services! Your praise in your 5-Star review is very much appreciated! ✨ Thanks, Kevin

August 7, 2022

I enjoyed the ease of setting it up and the help from the chat with removing the powered, adding another feature and giving me a suggestion that will improve my store. Thanks.

Afrocentric Affinity
United States
About 1 month using the app
TYDAL replied August 8, 2022

Thank you so much for the feedback and 5-Stars! We're so glad you love the app and the setup process. 🤩 Feel free to reach out to us anytime if you have any questions. We are always happy to help! All the best, Kevin

November 12, 2022

I found this app very user friendly. It fast and easy to set up. Customer service was great and very prompt

basikthelabel
Australia
About 1 month using the app
TYDAL replied November 15, 2022

We really appreciate the 5-Star review! These reviews make our day here. 😃 Thanks, Kevin

February 2, 2023

Best customer experience I ever had. Abbie was the one helping me and she was great. Helped me the way I wanted to be and offered me free upgrades. Will recommend!

Eve Furniture
United States
About 1 month using the app
TYDAL replied February 2, 2023

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. Best regards, Kevin

January 25, 2023

Thanks to Mica with her great help! She sorted everything out for me and more, I couldn't have asked for a better service.

PlayFortz
United Kingdom
About 1 month using the app
TYDAL replied January 25, 2023

You are awesome! We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team will be happy to assist you. 🙂 Thanks, Kevin

September 19, 2022

This is the first app that can remove their branding for free. They have great support, chatted with yica (I think ...). She was absolutely awesome

Accuiel
Nigeria
About 1 month using the app
TYDAL replied September 19, 2022

We're so happy to see that you had a 5-Star experience! 🌟 We're always striving to help you and your business succeed! Thanks, Kevin

November 4, 2022

Well, support employee pete was great helping me, give him so rank up boys! , he helped me solve my issue and send my voice to the majesty of the developers team LOL!

Esht Store
United Arab Emirates
About 1 month using the app
TYDAL replied November 4, 2022

So glad we were able to help solve your issue. Thank you so much for leaving a 5-star review! If there's anything else we can help you with, just let us know anytime. Much appreciated, Kevin

January 14, 2022

Awesome app for the pop-up, very easy to configure, and also the support provided by Abbie was super quick and excellent.

Sttylme
India
About 1 month using the app
TYDAL replied January 14, 2022

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! 🤩 Thanks so much for the positive review! Cheers, Kevin

June 28, 2022

ABBIE IS AMAZING! She has been so helpful to me. I wish all customer service was as helpful as she was. Thank you RIVO for bringing such a helpful person to the team!

Kyojin Clothing
United States
About 1 month using the app
TYDAL replied June 29, 2022

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🍻 Cheers, Kevin

May 15, 2023

Pete was totally awesome, he answered all my questions and was very knowledgeable. Very awesome to have a awesome chat rep.

elevenn:22
United States
About 1 month using the app
TYDAL replied May 16, 2023

Thanks for your amazing review! We strive to provide the best customer support possible and are glad that you had an awesome experience! Don't hesitate to reach out again if you have any further questions or concerns - we're always here to help! - Lea, Rivo Support Manager