Reviews (4,637)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effectiveness in building mailing lists and offering customizable pop-up deals that enhance customer engagement and conversion rates. It is praised for its seamless Shopify integration, user-friendly design, and valuable features like smart triggers and precise targeting, even in the free plan. The app is noted for its quick setup, intuitive operation, and robust email capturing performance. Customer support is particularly commended for being responsive and helpful, with staff members like Jamie, Sam, and Arianne receiving specific praise for their exceptional service. This app is considered a valuable tool for improving marketing efforts and customer interactions.

Edited January 23, 2023

Pete was so helpful, it looks like a really nice app and support was excellent.
Thank you, i'm looking forward to using the loyalty app too.

SoapYard
France
About 1 month using the app
TYDAL replied January 23, 2023

Thank you so much for the amazing 5-star review! Means the world to us and we are here for you anytime. 😊 All the best, Kevin

December 23, 2022

I had a great individual who assisted me today and was amazing help from start to Finnish.

thank you

Shop Region
United Kingdom
About 1 month using the app
TYDAL replied December 25, 2022

Thank you for the positive review! We are here for you anytime. 😊 Best regards, Kevin

July 24, 2022

Pete was amazing, provided top tier customer service, and made a very good recommendation on how I could improve my website, he made the whole process super simple and easy and for that I thank him, and the app for providing such a good deal for free, you cant go wrong with using this app!

Club Olympic
United States
About 1 month using the app
TYDAL replied July 25, 2022

So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers 🥃 to success to you and your business! All the best, Kevin

September 4, 2022

Great customer service! Great app! Great customer service! Great app! Great customer service! Great app!

Be a Turtle
United States
About 1 month using the app
May 21, 2022

I used this app to help provide several organic marketing tips and I am extremely pleased not only with their product but with their customer service too. I recommend Rivo Marketing App to help bring you additional sales.

Sassy & Classy Fashion Boutique
United States
About 1 month using the app
TYDAL replied May 23, 2022

What a wonderful review! 🤩 Thank you so much for the positive feedback and for recommending us to the Shopify community! If you need further help along the way, just let us know anytime. Cheers, Kevin

August 23, 2022

Just getting set up – love the functionality. The support team is very receptive and kind. Shout out to Paul in particular. I look forward to working with the team in the future!

RUFF'D UP
United States
About 1 month using the app
TYDAL replied August 23, 2022

We're so excited that you love our app and customer services! Your praise in your 5-Star review is very much appreciated! 🙌 All the best, Kevin

December 8, 2022

Everything turned out excellent, I had a great experience. Overall, great app and even greater staff. :D

X-Crew
Serbia
About 1 month using the app
TYDAL replied December 8, 2022

We're so happy to see that you had a great experience! We're always striving to help you and your business succeed! Best wishes, Kevin

October 14, 2022

I asked to see about removing an logo on pop-up. Lance was very knowledgeable and helpful. He surprised me by letting me know I can add my own logo in the pop-up. We connected on social media. He even complimented about my store website. Thank you Lance for all you did. I appreciate it.

ClasswithSassDesignsLLC
United States
About 1 month using the app
TYDAL replied October 17, 2022

So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team will be delighted to assist you. 😊 Much appreciated, Kevin

August 20, 2022

pat was great help, honestly brilliant help! Thank you guys. all my requests happened with not much to ask, great.

sankom store
Saudi Arabia
About 1 month using the app
TYDAL replied August 22, 2022

Thank you for leaving a positive review! If there's anything else we can do, please feel free to reach out at any time. Cheers, Kevin

November 21, 2022

When talking with customer support, Abbie was extremely attentive and went above and beyond for solving my problem. I also love her personalized gifs which made talking seem natural and fun!

Redline Luxuries
United States
About 1 month using the app
TYDAL replied November 22, 2022

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin