Reviews (4,653)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for effectively building mailing lists and capturing customer emails, often through offers like a 10% discount. It's praised for easy installation, robust customization options, and seamless Shopify integration. The app also features detailed analytics and supports custom CSS. Merchants appreciate the quick performance and responsive customer support, which efficiently resolves issues and offers valuable business insights.

July 8, 2023

I actually wanted to mention the support they provide. That was really quick and super easy. Overall the the app experience itself is 100% satisfying, Make use of this wonderful Shopify app.

Elite Bazzar
India
About 1 month using the app
TYDAL replied July 11, 2023

We're really glad to hear that you found our support quick and easy. 🎉 It's fantastic to know that your overall app experience was great! Don't hesitate to reach out if you need any more help. 😊
- Lea & Rivo Team

May 29, 2023

this app is amazing!! so easy to use and really has helped us make more sales :)
Paul at Rivo was super helpful and offered great feedback on ways to improve our conversions too.
he also sent over some videos to improve our site even more.....thank you !!

myaussietech.com
Australia
About 1 month using the app
TYDAL replied May 29, 2023

Thank you so much for taking the time to review our app! It's great to know that our team was able to provide valuable feedback and resources. We appreciate your business and hope to continue supporting your success! - Lea, Rivo Support Manager

November 24, 2022

Very nice app and totally free! Had a great conversation with Bettie, best experience! Thank you guys.

GaudiumGift
Lithuania
About 1 month using the app
TYDAL replied November 24, 2022

We're so happy to see that you had a 5-Star experience! 🌟 We're always striving to help you and your business succeed! Cheers, Kevin

November 26, 2023

The customer service rep was so incredibly helpful and so kind! I'm so glad I am using this platform!

Tigermothgoods
United States
About 1 month using the app
TYDAL replied November 28, 2023

We're thrilled that you had a great experience! Our team is always here to lend a hand. Thanks for choosing Rivo!
- Lea & Rivo Team

Edited February 14, 2023

Had a chat really long chat with Paul today. He truly is amazing at his work! Did not take long time to answer and was really professional and understanding. Magnificent work!

SpyCase
Estonia
About 1 month using the app
TYDAL replied February 14, 2023

Thank you for choosing our app to help power your store. We're committed to providing you with the best possible experience and are always here to help with any questions or issues you may have. All the best, Kevin

November 21, 2022

You’re really good at following up with the client to ensure that they are never left in the dark. Keep it up!

Santa's Christmas Gift™
Israel
About 1 month using the app
TYDAL replied November 22, 2022

We are always here to help, and super excited that you are happy with our service! 🎉 Thanks so much for the positive feedback and review! Best wishes, Kevin

February 21, 2023

SAV rapide avec Pete qui m'a activé des fonctions très utile ! l'application fonctionne parfaitement.

Mes Petits Lacets
France
About 1 month using the app
TYDAL replied February 21, 2023

Votre avis nous a fait sourire ! Merci beaucoup d'avoir pris le temps de partager vos commentaires.
Très apprécié, Kévin

February 11, 2022

I can not explain enough the benefits of this App but it is very good to use.
I love it. please use it

ICON STORE
United States
About 1 month using the app
TYDAL replied February 11, 2022

We are so happy that you love our app! Thanks for the positive feedback, and we appreciate you helping to share the word about us! 🙌 Best wishes, Kevin

June 8, 2022

Great app and customer service. Highly recommend it! Thank you for helping me set it up correctly and being so kind. We need more kind people in this world :)

Sylca Designs
United States
About 1 month using the app
TYDAL replied June 9, 2022

We are so delighted that you love our app and customer services! 😍 Thank you so much for the 5-star feedback and for recommending us to the Shopify community! Cheers, Kevin

August 9, 2022

The app is really easily operated, the support is fast and helpful, Paul from support team is an amazing man. I'v been using this app not for a really long time but for now it's all fine

Mirodemi
United States
About 1 month using the app
TYDAL replied August 9, 2022

We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team would be very happy to assist you. 🙂 Thanks, Kevin