Reviews (4,653)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for effectively building mailing lists and capturing customer emails, often through offers like a 10% discount. It's praised for easy installation, robust customization options, and seamless Shopify integration. The app also features detailed analytics and supports custom CSS. Merchants appreciate the quick performance and responsive customer support, which efficiently resolves issues and offers valuable business insights.

September 2, 2022

I have added this app for both of my businesses. I like how easy it is to set up and how quick the support team takes things into their hands in order to help. Still, I'm going to keep both eyes on how the app will perform.

Pup County®
United States
About 1 month using the app
TYDAL replied September 2, 2022

We love helping businesses like yours and truly appreciate you using our app! If there's anything else we can do to help along the way, please let us know. Our team here at Rivo will be pleased to help you. 😊 Thanks, Kevin

November 14, 2022

Super easy to set up and Teresa removed watermark and had some great suggestions i missed for my store.

RealCoolCompany
United States
About 1 month using the app
TYDAL replied November 15, 2022

We're so happy to see that you had a 5-Star experience! 🌟 We're always striving to help you and your business succeed! 🎉 Cheers, Kevin

May 19, 2023

Muito boa. O problema que eu tive foi solucionado rapidamente e o atendimento é 5 estrelas. A moça foi bem atenciosa

BeautyS
Portugal
About 1 month using the app
TYDAL replied May 23, 2023

Obrigado pela sua avaliação! Fico feliz em saber que nossa equipe conseguiu resolver o problema rapidamente. Obrigado por escolher nosso aplicativo e esperamos atendê-lo novamente em breve! - Lea, Rivo Support Manager

March 23, 2023

So far this app has been quick and easy to use.

I was on a support chat to unlock custom css (for free) and Abbie was super helpful and a joy to work with. She was eager to help without being overwhelming or uncomfortable. I loved working with her for the short time we chatted.

Sakuradragon
United States
About 1 month using the app
TYDAL replied March 23, 2023

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃
Thanks, Kevin

June 9, 2022

great and extremely quick customer service from Abbie :) app is really simple and intuitive to use so far.

Dotty Club
Singapore
About 1 month using the app
TYDAL replied June 9, 2022

You are awesome! Thank you so much for the 5-Stars, and we are always here for you anytime you need us! Cheers, Kevin

May 26, 2022

I installed this app this morning and need help and Betty was there immediately and even offered additional assistant that I didn't even know they had. It was a pleasure working with her.

Kitson Living
United States
About 1 month using the app
TYDAL replied May 26, 2022

We love helping businesses and genuinely appreciate you choosing our app! Thank you so much for the positive feedback and 5-star review! Cheers, Kevin

June 25, 2022

AA was super helpful and kind. I use Rivo apps for my store & it is are very efficient and works very well.

jaurnie
Saudi Arabia
About 1 month using the app
TYDAL replied June 27, 2022

Thank you so much for the review! Let us know if questions arise or if we can help in any way. Best regards, Kevin

Edited April 16, 2023

Easy app to use with excellent customer service help. Arianne has been on hand every time I sent a question and has sorted out all of my queries. I wish every app was this good :)

midnightvagabond
United Kingdom
About 1 month using the app
TYDAL replied April 17, 2023

So glad we were able to help and answer your questions. Thank you so much for leaving a 5-star review! If there's anything else we can help you with, just let us know. Much appreciated, Kevin

July 11, 2022

This is the second rivo app that i am using and i am not disappointed, in my opinion their app is the best for a beginner, the customer service is pretty fast i thank Pete for is help and a perfect service.

Leysfex
Canada
About 1 month using the app
TYDAL replied July 12, 2022

We love helping new businesses and truly appreciate you using our apps! Thank you so much for the positive feedback and 5-star review! 😊 Much appreciated, Kevin

September 19, 2022

The app is easy to navigate and customize for what you need. Very simple to use. Customer service is amazing and when i needed help with something Pete went above and beyond. Highly recommend.

Urban Stardust
United States
About 1 month using the app
TYDAL replied September 20, 2022

So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin