Reviews (4,653)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for effectively building mailing lists and capturing customer emails, often through offers like a 10% discount. It's praised for easy installation, robust customization options, and seamless Shopify integration. The app also features detailed analytics and supports custom CSS. Merchants appreciate the quick performance and responsive customer support, which efficiently resolves issues and offers valuable business insights.

May 5, 2022

Abbie was great, she really helped me out. I really appreciate her. the app is also easy to use. thank you!

The So Collection
United States
About 1 month using the app
TYDAL replied May 6, 2022

So happy to hear that we were able to help you with your concern. Thank you so much for your kind words! Best regards, Kevin

July 11, 2022

Best customer service ever! They're quick and efficient. And the setup is really easy, with the app being very customizable. Love it!

Shine Beachwear
United States
About 1 month using the app
TYDAL replied July 11, 2022

It's music to our ears that you are happy with our customer service! Thank you so much for using our app and we greatly appreciate your kind words! ✨ Best wishes, Kevin

June 7, 2022

Lance helped me remove the Powered by Rivo text. He also added some missing features. I mentioned to him some suggestions for improvement, and he said he would share it with the Rivo team!

CAMILLA SERETTI
United States
About 1 month using the app
TYDAL replied June 7, 2022

Thanks for the 5-Star review! We really appreciate you using the app. If you have further questions or other suggestions you want to add, please feel free to reach out anytime. 🙌 Cheers, Kevin

July 10, 2022

Vicky was amazing and helped me get the app set up and customized, she went above and beyond helping me! This app works wonderfully and was great that I can customize my brand to it!

alotllittlethings
United States
About 1 month using the app
TYDAL replied July 11, 2022

Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us. We greatly appreciate you using the app! 😊 Best wishes, Kevin

May 10, 2022

The support was above and beyond. Abbie was really quick to respond and even gave my small business a follow in Instagram. Really kind!

Microgreen Depot
United States
About 1 month using the app
TYDAL replied May 11, 2022

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

March 19, 2022

Abbie is so awesome. She was so helpful when I was trying to navigate this app. She is so kind, helpful, and extremally responsive. Love the GIF's too. She has the best customer service ever! Thank you!

Scented Affirmations
United States
About 1 month using the app
TYDAL replied March 25, 2022

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! 🙌 Cheers, Katherine

October 18, 2023

OMG! PETE's help was awesome! He has a great speed of service, and he was very thoughtful of my needs.

Thank you again PETE :)

hanaunni
Australia
About 1 month using the app
TYDAL replied October 20, 2023

So glad you had a great experience with our support team! Your kind words mean a lot! Thank you so much!
- Lea & Rivo Team

September 8, 2022

The customer service is amazing. Lance was super helpful, he went above and beyond. So far the app is working well!

Organisation Station AU
Australia
About 1 month using the app
TYDAL replied September 8, 2022

Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us. We greatly appreciate you using the app! 😊 Best wishes, Kevin

September 19, 2023

she sorted me out easy

Plain Bear
United Kingdom
About 1 month using the app
TYDAL replied September 22, 2023

Thanks for the feedback! We're glad our team could help you out. Let us know if there's anything else we can assist you with!
- Lea & Rivo Team

August 23, 2022

I used this app to increase my email subscriber list. I had a few questions I asked Pete and he was quicker than I could have anticipated. Not only did he efficiently solve any problems I was having, he even went out of his way to provide help I wasn't even aware that I needed. Great App & Great Customer Service!

Lucrative Learning
Australia
About 1 month using the app
TYDAL replied August 24, 2022

You are awesome! We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team would be very happy to assist you. 🙂 Thanks, Kevin