Reviews (4,646)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to effectively build mailing lists and capture customer emails, often through incentives like a 10% discount. It's praised for its easy installation, user-friendly customization, smart triggers, precise targeting, and seamless integration with Shopify. The app also offers detailed analytics that help in optimizing marketing campaigns. Performance is noted as quick and reliable. Customer support, especially from staff members like Jamie and Sam, is frequently commended for being responsive and helpful.

August 26, 2022

I have yet to utilize this app in my online store but the customer service is outstanding and was even given suggestions on how to better improve my online store.

aiiki
United States
About 1 month using the app
TYDAL replied August 30, 2022

Thank you so much for the feedback and 5-Stars! We're so glad you love the app and the setup process. 🤩 Feel free to reach out to us anytime if you have any questions. We are always happy to help! All the best, Kevin

October 21, 2022

App is super easy to use and light. Install, set and you're ready to go. And their customer service?! TOP OF THE LINE!! Definitely a must no matter the size of your store.

by valenti™ ORGANICS
United States
About 1 month using the app
TYDAL replied October 21, 2022

Thank you so much for the feedback and 5-Stars! We're so glad you love the setup process. 🤩 Feel free to reach out to us anytime if you have any further questions. We are always happy to help! All the best, Kevin

November 8, 2022

For now, it's super easy to use, and the customer support (Maria) is great and really helpful. Love it!

mussaofficial.com
United States
About 1 month using the app
TYDAL replied November 9, 2022

We're so glad you love our customer support! Your positive feedback and review mean the world to us. Thank you so much! 🤩 Cheers, Kevin

Edited January 23, 2023

Pete was so helpful, it looks like a really nice app and support was excellent.
Thank you, i'm looking forward to using the loyalty app too.

SoapYard
France
About 1 month using the app
TYDAL replied January 23, 2023

Thank you so much for the amazing 5-star review! Means the world to us and we are here for you anytime. 😊 All the best, Kevin

December 23, 2022

I had a great individual who assisted me today and was amazing help from start to Finnish.

thank you

Shop Region
United Kingdom
About 1 month using the app
TYDAL replied December 25, 2022

Thank you for the positive review! We are here for you anytime. 😊 Best regards, Kevin

July 24, 2022

Pete was amazing, provided top tier customer service, and made a very good recommendation on how I could improve my website, he made the whole process super simple and easy and for that I thank him, and the app for providing such a good deal for free, you cant go wrong with using this app!

Club Olympic
United States
About 1 month using the app
TYDAL replied July 25, 2022

So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers 🥃 to success to you and your business! All the best, Kevin

September 4, 2022

Great customer service! Great app! Great customer service! Great app! Great customer service! Great app!

Be a Turtle
United States
About 1 month using the app
May 21, 2022

I used this app to help provide several organic marketing tips and I am extremely pleased not only with their product but with their customer service too. I recommend Rivo Marketing App to help bring you additional sales.

Sassy & Classy Fashion Boutique
United States
About 1 month using the app
TYDAL replied May 23, 2022

What a wonderful review! 🤩 Thank you so much for the positive feedback and for recommending us to the Shopify community! If you need further help along the way, just let us know anytime. Cheers, Kevin

August 23, 2022

Just getting set up – love the functionality. The support team is very receptive and kind. Shout out to Paul in particular. I look forward to working with the team in the future!

RUFF'D UP
United States
About 1 month using the app
TYDAL replied August 23, 2022

We're so excited that you love our app and customer services! Your praise in your 5-Star review is very much appreciated! 🙌 All the best, Kevin

December 8, 2022

Everything turned out excellent, I had a great experience. Overall, great app and even greater staff. :D

X-Crew
Serbia
About 1 month using the app
TYDAL replied December 8, 2022

We're so happy to see that you had a great experience! We're always striving to help you and your business succeed! Best wishes, Kevin