Reviews (4,653)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for effectively building mailing lists and capturing customer emails, often through offers like a 10% discount. It's praised for easy installation, robust customization options, and seamless Shopify integration. The app also features detailed analytics and supports custom CSS. Merchants appreciate the quick performance and responsive customer support, which efficiently resolves issues and offers valuable business insights.

November 7, 2022

Abbie was super helpful and made sure I had everything I needed for a smooth start. Looking forward to some more subscriptions!

Charm Offensive tees
Australia
About 1 month using the app
TYDAL replied November 9, 2022

Wonderful! Thank you so much for the positive feedback and review! We are here for you anytime. 😊 Cheers, Kevin

June 16, 2023

I would like to thank Mica for responding within seconds and solving my problem immediately. Amazing customer service :)

STOGHINI
Türkiye
About 1 month using the app
TYDAL replied June 16, 2023

It's music to our ears that you are happy with our customer service! Your 5-star review is much appreciated! 🌟 - Kevin

June 14, 2023

Very good support service, thank you Jel, the app works very well, easy to configure aesthetics and useful!

UPP followers
Italy
About 1 month using the app
TYDAL replied June 15, 2023

Thank you for your feedback! Glad to hear you had a great experience with our support! We take pride in providing user friendly apps and excellent service! - Lea, Rivo Support Manager

October 17, 2022

I used the app and Pete helped me right away. So fast I thought it was a bot but then after calling him out he replied with character and creativity. Great experience. Thanks Pete

Boxer Bands
United States
About 1 month using the app
TYDAL replied October 18, 2022

We're so happy to see that you had a great experience with our support! We're always striving to help you and your business succeed! If you need anything at all, feel free to reach out to us anytime. 🙌 All the best, Kevin

July 10, 2022

I love it already, the app is fully functional hope it will does what it promises, still trying it out

SheAKeeper
United Kingdom
About 1 month using the app
TYDAL replied July 11, 2022

We're so excited that you love our app! Your praise in your 5-Star review is very much appreciated! 🙌 If any questions come up or if we can help in any way, feel free to let us know. Thanks, Kevin

November 9, 2022

This app has great customer service and I truly enjoy the ability to create fully customizable popups with ease. I've been able to market emails and attract subscribers easily with no hassle at all all thanks to this app.

FashionableGentz
United States
About 1 month using the app
TYDAL replied November 9, 2022

It's music to our ears that you are happy with our services! We greatly appreciate you using our app! 😊 Thanks, Kevin

January 13, 2023

The app is great and easy to use. I just got it and was able to get my first project created in just a few minutes. I did have some questions and Abbie from support was great and helped me figure it out. Abbie also gave me some good suggestions as I am just getting started. Thanks Abbie

puppys shack
United States
About 1 month using the app
TYDAL replied January 16, 2023

Thank you so much for choosing our app! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Cheers, Kevin

April 24, 2023

The team over at rivo are awesome! quick to reply and helped me out. Cheeers Paul for the helping hand

Larow jewellery
New Zealand
About 1 month using the app
TYDAL replied April 25, 2023

Thanks for sharing your experience with Rivo, glad to hear that our team provided you with awesome and quick support. 🎉👍 Feel free to reach out anytime you need help! - Lea, Rivo Support Manager

August 30, 2022

This app does exactly what I need it to, and it's incredibly effective at allowing customers to sign up with their email. Their customer support team is also quick to respond whenever I need assistance and is always polite! Pete was incredibly accommodating at getting me set up when I switched themes. I would definitely recommend this app to anyone looking for a email subscription popup!

Shmic & Boo's Treasures
United States
About 1 month using the app
TYDAL replied August 31, 2022

Thank you for the wonderful review! ✨ We appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin

August 1, 2023

Den virker helt perfekt og er meget simpel at installere og bruge. Jeg skal helt sikker kigge på deres andre produkter. Pete fra support har været fantastisk til at hjælpe mig.

Natuia
Denmark
About 1 month using the app
TYDAL replied August 7, 2023

Tusind tak for de pæne ord! Vi er glade for at høre, at du fandt vores app nem at bruge. Vi sætter en ære i vores brugervenlige design. Vi kan ikke vente med at få dig til at udforske vores andre apps også!
- Lea & Rivo Team