Reviews (4,637)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effectiveness in building mailing lists and offering customizable pop-up deals that enhance customer engagement and conversion rates. It is praised for its seamless Shopify integration, user-friendly design, and valuable features like smart triggers and precise targeting, even in the free plan. The app is noted for its quick setup, intuitive operation, and robust email capturing performance. Customer support is particularly commended for being responsive and helpful, with staff members like Jamie, Sam, and Arianne receiving specific praise for their exceptional service. This app is considered a valuable tool for improving marketing efforts and customer interactions.
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The staff is really nice and helpful, and the APP is easy to use. I like it so much, highly recommended!
Thanks so much for the positive review and for recommending us to the Shopify community! 🙌 Much appreciated, Kevin
Fast - Professional and friendly consultant, that's my 3 words for Rivo for the first time experience
We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed!
Cheers, Kevin
So far so good! Great assistance getting the app working and I enjoy the ease of setup. The chat feature was great too with super helpful support.
We are so happy you are liking the app so far! 🙌 Feel free to reach out any time if we can help answer any questions. Cheers, Kevin
I was confused about setting up my pop up email and custom css. Arianne was absolutely amazing. She was very helpful and kind and with her assistance, I was able to set up my pop up email just the way I like. I've tried some apps in the past and even with assistance, I was still left confused. With this app, it's really computer friendly and when I'm in a bind, customer support is always there to give me a hand. I'm liking this app a lot!
Thank you so much for your kind words! We're thrilled that our team was able to assist you with setting up your pop-up to your liking. We strive to provide friendly and helpful customer support.
- Lea & Rivo Team
first time using this app, Mica was great help, seems like a lot of value for a free app, a lot of good features and can customize
Thank you so much for the positive feedback and 5-star review! 🌟 We truly appreciate you choosing our app and if you ever have any questions or if we can help along the way, feel free to contact us anytime! Cheers, Kevin
Best Support thankyou for helping me with everything and being kind enough to go over and beyond very much appreciate it
Thanks so much for the positive feedback and review! We are here for you anytime you need us. Best regards, Kevin
Very great customer service! Went above and beyond to help me with my store! Easy to navigate and set up as well!
Your review has made our day - thank you so much for your kind words! We're thrilled to hear that you appreciate our services, and we're committed to continuing to exceed your expectations. Thank you for choosing us and for giving us a 5-star review!
Much appreciated, Kevin
Betty went above and beyond to help me she is the best fast response and great customer service thanks so much great app
We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! 🌟 Best wishes, Kevin
Friendly support. Easy to use. Straightforward UI. Most importantly free - which is important for small businesses. Betty was very helpful too
Your review means the world to us! We are always happy to help in any way we can and we are available anytime. Thanks so much for 5-stars! 🌟Cheers, Kevin
Really Good Customer Service! Super easy to communicate with! It is also easy to make pop up discounts!
We're so thrilled that you are enjoying our services! Your praise in your 5-Star review is very much appreciated! Thanks, Kevin