Reviews (4,653)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for effectively building mailing lists and capturing customer emails, often through offers like a 10% discount. It's praised for easy installation, robust customization options, and seamless Shopify integration. The app also features detailed analytics and supports custom CSS. Merchants appreciate the quick performance and responsive customer support, which efficiently resolves issues and offers valuable business insights.
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Fast and efficient with request and provide the answers you want and need to hear. Thanks for a great customer experience!
-Joan
JoanMourfieldInteriors.com
We're so glad to hear that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin
The setup was super easy. Abbie was very friendly and helpful and provided me with additional info to help grow my business!
Thank you so much for the feedback and 5-Stars! We're so glad you love our support and the setup process. 🤩 Feel free to reach out to us anytime if you have any questions. We are always happy to help! All the best, Kevin
Lance was amazing, helpful, and friendly! :) This app is also the best I've installed so far. I totally recommend it.
Wonderful, thanks so much for the 5-star review and for recommending us! 🤩 Best regards, Kevin
Great assistance from Arianne, love the design of the app, it is simple to use and has a lot of useful functions.
Thank you so much for the feedback and 5-Stars! We're so glad you love our app and customer service. 🤩Feel free to reach out to us anytime if you have any questions. We are always happy to help! All the best, Kevin
I used the app to notify my costumers about shipping times. Jel was really helpful. great app and costumer service!
We are so glad you are happy with our app and services! Thank you so much for the positive feedback and review! 🌟 Best wishes, Kevin
Excellent customer service from Therese. Efficient, fast and just the definition of what customer service should be like.
Thank you!
We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin
Excellent service, really quick and helpful team and great pop up for engaging customers! thank you!
We're so excited that you are enjoying our services! Your praise in your 5-Star review is very much appreciated! Thanks, Kevin
Love the app!! Downloaded it a couple of days ago and already obsessed! Highly recommend adding it!!
Awesome! We are so delighted that you love our app! 😍 Thank you so much for the 5-stars and for recommending us to the Shopify community! Much appreciated, Kevin
Abbie was amazing! So patient and helpful. What a great asset to your team! I had some silly questions and she explained everything thoroughly and helped me get everything set up.
You are awesome! We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team will be happy to assist you. 🙂 Thanks, Kevin
I have multiple Rivo apps and I love them! They are easy to use and understand and not full of complicated instructions. They do exactly what they advertise and then some in my opinion. I highly recommend the Email Pop Ups app, the SEO app, the page speed booster app, and the bundling app. As for the customer service, it cannot be beat! Literally the Best and most Helpful company I've ever had the pleasure to deal with! 5 stars is not enough, I'd give them 10 if I could.
Wow! ✨ This is the best feedback we have received so far! Words can't say how grateful we are for having such a loyal customer like you. Thank you! Thank you for the amazing review and the thoughtful feedback. You have definitely made our day! If there's anything else you need, please don't hesitate to let us know anytime. Much appreciated, Kevin