Reviews (4,637)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effectiveness in building mailing lists and offering customizable pop-up deals that enhance customer engagement and conversion rates. It is praised for its seamless Shopify integration, user-friendly design, and valuable features like smart triggers and precise targeting, even in the free plan. The app is noted for its quick setup, intuitive operation, and robust email capturing performance. Customer support is particularly commended for being responsive and helpful, with staff members like Jamie, Sam, and Arianne receiving specific praise for their exceptional service. This app is considered a valuable tool for improving marketing efforts and customer interactions.

July 24, 2022

Amazing customer support from Paul. He was helpful all the way from setup to finish. Tons of value provided by this service.

LaFan Active
United States
29 days using the app
TYDAL replied July 25, 2022

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

August 9, 2022

Really like this app. Now I can concentrate on work in the shop. This brings me new customers. Thanks to Pat for the incredibly good and fast customer service.

Kirofoto
Norway
29 days using the app
TYDAL replied August 9, 2022

Glad you are liking the app so far and thanks so much for the 5-star review! We are always available to help out if you have any questions along the way. 🙌 Thanks, Kevin

July 12, 2022

Im in love with this app and the support it has, Abbie was really helpful, professional and provide me with so much value. I'll definitely tell my Ecom Friends about this app!

SupremeLifeStyle™
United States
29 days using the app
TYDAL replied July 12, 2022

So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers 🥃 to success to you and your business! All the best, Kevin

July 28, 2022

I am definatly rating this app. Well made for loads of business features for Free and so easy to install. Instant access to staff through the chat available on the page. I am so pleased with my results and have set up our own stores Loyalty program. I am thrilled and it looks really great on the store. Thank you Alex for your ease of communication, instant response and gifts Great

Mate's Rates Variety Store
Australia
29 days using the app
TYDAL replied July 28, 2022

You are awesome! We appreciate you taking the time to leave a thoughtful and positive feedback! ❤️ If there's anything else we can help you with, just let us know anytime. Our team would be very happy to assist you. 🙂 Thanks, Kevin

September 21, 2022

Awesome customer service. They have very helpful applications for Shopify.
And some are absolutely free!!
Thanks a lot, team Rivo.

bolofresh
India
29 days using the app
TYDAL replied September 21, 2022

We're so glad you are happy with our services. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

April 28, 2022

Abbie was very helpful and provided great information and extra resources, and we appreciate the assistance.

Carolina York
United States
29 days using the app
TYDAL replied April 28, 2022

We truly appreciate the 5-Star review! 🙌 These reviews make our day here. If you have further questions or experience issues along the way, feel free to reach out. Our team is always happy to help. Thanks, Kevin

May 12, 2022

Just downloaded the app for a pop-up, as I didn't like what I could do with another platforms. The customer service is superb! Looking forward to continue using this app!

MR. C Skincare
United States
29 days using the app
TYDAL replied May 12, 2022

Thank you for choosing our app! We appreciate you sharing positive words about us! Cheers 🥃 to success to you and your business! Best wishes, Kevin

September 10, 2022

I received super quick, great Customer Support. This App is Free . I highly recommended, this app helps me capture customer emails efficiently.

Harmonie Workshop
United States
29 days using the app
TYDAL replied September 12, 2022

You are so wonderful! 🎉Thank you so much for the positive review and for recommending us to the Shopify community! If you ever need anything at all, we are always here for you! Best regards, Kevin

July 13, 2022

Arianne was very helpful! Customer service is top-notch. So far I am enjoying the app and looking forward to using it on my site.

Myth & Lantern
United States
29 days using the app
TYDAL replied July 13, 2022

We're so excited that you are happy with our app and customer services! Your praise in your 5-Star review is very much appreciated! 🙌 All the best, Kevin

October 6, 2022

The app seems easy to work with. Customer support was great and very helpful. Response time was astonishingly quick.

Vulps Wooden Toys
Romania
29 days using the app
TYDAL replied October 6, 2022

Thank you so much for the feedback and 5-Stars! 🤩 Feel free to reach out to us anytime if you have any questions. We are always happy to help! All the best, Kevin