Reviews (4,653)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for effectively building mailing lists and capturing customer emails, often through offers like a 10% discount. It's praised for easy installation, robust customization options, and seamless Shopify integration. The app also features detailed analytics and supports custom CSS. Merchants appreciate the quick performance and responsive customer support, which efficiently resolves issues and offers valuable business insights.

July 8, 2022

Abbie was super helpful and supportive ! I will definitely be recommending and sharing Rivo with everyone ! Thank you so much Abbie !

NOELLEOFFICIAL
United States
About 1 month using the app
TYDAL replied July 8, 2022

Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! 🤩 Cheers, Kevin

September 12, 2022

Great customer service so far! Just installed the app and customer service was super friendly and helpful.

Little Drops of Water
Hong Kong SAR
About 1 month using the app
TYDAL replied September 12, 2022

Awesome! Thanks so much for installing our app and for the 5-Star review! 🙌 Best regards, Kevin

December 2, 2022

Ich bin sehr zufrieden mit der App. Der Support ist sehr schneller und die Mitarbeiter sehr freundlich.

GamersDrip
Germany
About 1 month using the app
TYDAL replied December 4, 2022

Wir freuen uns sehr, dass Sie mit unserer App und unseren Dienstleistungen zufrieden sind! Danke für das positive Feedback und die Bewertung! Tschüss, Kevin

December 11, 2022

Amazing customer service. Very fast and polite. App is also very good and simple to use. I am very happy.

KOBRAsocks
Germany
About 1 month using the app
TYDAL replied December 12, 2022

It's music to our ears that you are happy with our customer service! 😊 Thanks so much for the positive feedback and 5-star review! Best regards, Kevin

August 2, 2023

I am writing to express my utmost satisfaction with the Rivo Popups - Email Pop ups tool. It has truly revolutionized the way we engage with our online visitors and capture vital customer information. The tool's intuitive interface, seamless integration, and efficient functioning have significantly improved our lead generation efforts.

A special shout-out to Paul from the Rivo Popups team, who has been absolutely fantastic throughout our journey. His patience, expertise, and commitment to assisting us in making the most out of this tool have been invaluable. Paul was always ready to help and promptly responded to our queries, reflecting the excellent customer service of Rivo Popups.

Sky Fire Laser
China
About 1 month using the app
TYDAL replied August 7, 2023

Thank you so much for your amazing review! Your kind words mean the world to us, and we're delighted to have made a good impact on your store. Our team is committed to providing top-notch support. Feel free to reach out if you need any further assistance.
- Lea & Rivo Team

July 23, 2022

The app is easy to use and Maria was an excellent help! I liked that I was able to talk to a real person when I needed help. :)

Heritage Supply & Co.
United States
About 1 month using the app
TYDAL replied July 25, 2022

We appreciate the 5-Star review! These reviews make our day here. 😊 Thanks, Kevin

November 7, 2022

Ich habe die App installiert und sofort wurde mir geholfen Top Support nur zum empfehlen mir wurden auch Verbesserungsvorschläge Vorschläge für mein Shop angeboten die ich auch so umsetzen werde

Sip Tool
Germany
About 1 month using the app
TYDAL replied November 9, 2022

Vielen Dank, dass Sie unsere App installiert und uns weiterempfohlen haben! 🙌 Wenn Sie jemals Fragen haben oder wir Ihnen dabei helfen können, können Sie sich jederzeit an uns wenden! Tschüss, Kevin

December 7, 2022

Very very helpful and general all round lovely lady, was amazing with getting things setup and easy to work with. Would defo recommend this app!

the-subversiv-collective
United Kingdom
About 1 month using the app
TYDAL replied December 7, 2022

Thank you for the wonderful review! We appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin

January 27, 2022

I am using the app. It works well and is fantastic. Thanks a hug to the whole team. It helps me to start my business. Thanks !

Emotion Jalami
Italy
About 1 month using the app
TYDAL replied January 27, 2022

Thank you so much for the wonderful review! 🤩 We love helping small businesses and we are so excited to be able to help contribute to you and your business's success. If you ever need anything, we are here for you anytime. All the best, Kevin

September 13, 2022

Thanks so much, Paul for removing the "Powered by logo" and being extremely personable at the same time. You made me laugh with your GIFs which was a nice touch. I highly recommend Paul if you have any questions. Thanks, Paul:)

Familiar PlayThings
Australia
About 1 month using the app
TYDAL replied September 13, 2022

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin