Reviews (4,637)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effectiveness in building mailing lists and offering customizable pop-up deals that enhance customer engagement and conversion rates. It is praised for its seamless Shopify integration, user-friendly design, and valuable features like smart triggers and precise targeting, even in the free plan. The app is noted for its quick setup, intuitive operation, and robust email capturing performance. Customer support is particularly commended for being responsive and helpful, with staff members like Jamie, Sam, and Arianne receiving specific praise for their exceptional service. This app is considered a valuable tool for improving marketing efforts and customer interactions.
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I am writing to express my utmost satisfaction with the Rivo Popups - Email Pop ups tool. It has truly revolutionized the way we engage with our online visitors and capture vital customer information. The tool's intuitive interface, seamless integration, and efficient functioning have significantly improved our lead generation efforts.
A special shout-out to Paul from the Rivo Popups team, who has been absolutely fantastic throughout our journey. His patience, expertise, and commitment to assisting us in making the most out of this tool have been invaluable. Paul was always ready to help and promptly responded to our queries, reflecting the excellent customer service of Rivo Popups.
Thank you so much for your amazing review! Your kind words mean the world to us, and we're delighted to have made a good impact on your store. Our team is committed to providing top-notch support. Feel free to reach out if you need any further assistance.
- Lea & Rivo Team
Amazing customer service. Very fast and polite. App is also very good and simple to use. I am very happy.
It's music to our ears that you are happy with our customer service! 😊 Thanks so much for the positive feedback and 5-star review! Best regards, Kevin
The app is easy to use and Maria was an excellent help! I liked that I was able to talk to a real person when I needed help. :)
We appreciate the 5-Star review! These reviews make our day here. 😊 Thanks, Kevin
Ich habe die App installiert und sofort wurde mir geholfen Top Support nur zum empfehlen mir wurden auch Verbesserungsvorschläge Vorschläge für mein Shop angeboten die ich auch so umsetzen werde
Vielen Dank, dass Sie unsere App installiert und uns weiterempfohlen haben! 🙌 Wenn Sie jemals Fragen haben oder wir Ihnen dabei helfen können, können Sie sich jederzeit an uns wenden! Tschüss, Kevin
Very very helpful and general all round lovely lady, was amazing with getting things setup and easy to work with. Would defo recommend this app!
Thank you for the wonderful review! We appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin
I am using the app. It works well and is fantastic. Thanks a hug to the whole team. It helps me to start my business. Thanks !
Thank you so much for the wonderful review! 🤩 We love helping small businesses and we are so excited to be able to help contribute to you and your business's success. If you ever need anything, we are here for you anytime. All the best, Kevin
Thanks so much, Paul for removing the "Powered by logo" and being extremely personable at the same time. You made me laugh with your GIFs which was a nice touch. I highly recommend Paul if you have any questions. Thanks, Paul:)
We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin
I would like to thank Mica for responding within seconds and solving my problem immediately. Amazing customer service :)
It's music to our ears that you are happy with our customer service! Your 5-star review is much appreciated! 🌟 - Kevin
Abbie was super helpful and made sure I had everything I needed for a smooth start. Looking forward to some more subscriptions!
Wonderful! Thank you so much for the positive feedback and review! We are here for you anytime. 😊 Cheers, Kevin
Very good support service, thank you Jel, the app works very well, easy to configure aesthetics and useful!
Thank you for your feedback! Glad to hear you had a great experience with our support! We take pride in providing user friendly apps and excellent service! - Lea, Rivo Support Manager