Reviews (4,653)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for effectively building mailing lists and capturing customer emails, often through offers like a 10% discount. It's praised for easy installation, robust customization options, and seamless Shopify integration. The app also features detailed analytics and supports custom CSS. Merchants appreciate the quick performance and responsive customer support, which efficiently resolves issues and offers valuable business insights.

July 1, 2022

Super App, Einfach zu bedienen und der Support einfach Klasse. Ryan hat mir bei allen Fragen geholfen.

Yakato
Germany
About 1 month using the app
TYDAL replied July 1, 2022

Wir freuen uns sehr, dass wir Ihre Fragen beantworten konnten. Vielen Dank für die netten Worte und 5 Sterne! Wenn wir unterwegs noch etwas tun können, lassen Sie es uns jederzeit wissen. Unser Team hilft Ihnen gerne weiter. 😊 Sehr geschätzt, Kevin

May 25, 2022

Lance provided me with exemplary customer service and getting my service verified. He was extremely helpful and polite and followed my social media account. He showed an interest in my product and my brand, which accounts for alot.

Business Master Ebooks
United States
About 1 month using the app
TYDAL replied May 25, 2022

We always make sure to provide our customers with the best service possible! We're so glad to know that you had a great experience chatting with us. If there's anything else you need along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 Thanks, Kevin

March 1, 2023

Die App finde ich bis jetzt wunderbar und die Support Mitarbeiterin "Arianne" fand ich mega nett und hilfsbereit. vielen Dank

monoxshop
Germany
About 1 month using the app
TYDAL replied March 1, 2023

Es sind Kunden wie Sie, die unsere Arbeit so bereichernd machen. Vielen Dank, dass Sie unsere App nutzen und Ihr positives Feedback mit uns teilen. Wir sind bestrebt, uns weiter zu verbessern und unseren Benutzern das bestmögliche Erlebnis zu bieten.
Beste Grüße, Kevin

December 14, 2022

A great application where you can send e-mails to your customers for free. I advise. They have the best support in the world.

BBT Market
Germany
About 1 month using the app
TYDAL replied December 14, 2022

Your kind words are very much appreciated! 🤩 Thank you so much for the positive feedback and 5-star review! All the best, Kevin

January 12, 2022

Very good support Ryan helped quickly and professionally, the app itself is very helpful and the quality is high.

Petaholic
Israel
About 1 month using the app
TYDAL replied January 14, 2022

You are so awesome! Thank you so much for the 5-Stars! 🌟 Cheers, Kevin

December 22, 2022

Jel was super sweet and helpful getting me set up & even gave me a tip unrelated to the app The app seems user friendly & easy to use!

Jaclyn Nicole
United States
About 1 month using the app
TYDAL replied December 22, 2022

Your kind words mean the world to us! Thank you so much for the positive feedback and 5-star review! 🤩 All the best, Kevin

September 24, 2022

Therese from rivo did a great job in supporting my endeavours, thanks Therese. itis a great app and i will recommend any one who would try to use it.

Tezo
Sweden
About 1 month using the app
TYDAL replied September 26, 2022

Awesome! Thanks so much for the 5-stars and for recommending us to the Shopify community! If you have any further questions or if we can help along the way, please feel free to reach out to us anytime. Happy to help out in any way we can. 😊 Cheers, Kevin

September 12, 2022

Love the service, quick and efiicient.
This is best thing happened to me today. Will surely recommend it to others

Bousni.ae
United Arab Emirates
About 1 month using the app
TYDAL replied September 12, 2022

Thank you so much for the positive feedback and for recommending us to the community! 🎉 Your 5-stars are much appreciated! Cheers, Kevin

August 9, 2022

I just needed a simple service in regards to removing the logo under the email popup i added. i was helped by Pat from rivo and they were very helpful. straight to the point. i really appreciate this pop up and the help i received.

skelekeys
United States
About 1 month using the app
TYDAL replied August 9, 2022

We greatly appreciate you using our app and are so thankful for customers like you! We are super excited to be able to contribute to you and your business's success. Thanks so much for the 5-star review! 🌟 All the best, Kevin

October 24, 2022

Love that this app is free like completely free. Super easy to set up, not a lot of features but perfect and simple for what I need.

Retrograde.shop
United States
About 1 month using the app
TYDAL replied October 24, 2022

We're so glad you love our app! Your positive feedback and review mean the world to us. Thank you so much! 🤩 All the best, Kevin