Reviews (4,640)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effectiveness in building mailing lists and offering customizable pop-up deals that enhance customer engagement and conversion rates. It is praised for its seamless Shopify integration, user-friendly design, and valuable features like smart triggers and precise targeting, even in the free plan. The app is noted for its quick setup, intuitive operation, and robust email capturing performance. Customer support is particularly commended for being responsive and helpful, with staff members like Jamie, Sam, and Arianne receiving specific praise for their exceptional service. This app is considered a valuable tool for improving marketing efforts and customer interactions.

November 16, 2022

Very good customer service!!! Works on my web site :) Thx...The employees in the chat section are really interested. Thank you again.

gadgetania.com
United Kingdom
2 days using the app
TYDAL replied November 16, 2022

So glad to hear you had a 5-star experience! Thanks so much for the positive review and feedback! 🤩 Much appreciated, Kevin

May 27, 2022

Very helpful and super sweet She also added a couple features for free and I thought that was really sweet and very generous. I would def recommend this app for your Shopify store to drive in more email marketing to boost your revenue So thank you so much again so your help Have a blessed day ❤️ I give this app a 5⭐️⭐️⭐️⭐️⭐️ Rating ❤️

Dawns Wellness Shop
United States
2 days using the app
TYDAL replied May 30, 2022

What a wonderful review! ✨ This made our day, and we are so grateful for Merchants like you! We are always here and happy to help in any way we can. Thanks so much for the positive feedback and 5-stars. 😊 Best wishes, Kevin

May 17, 2022

Abbie as to be one of the best reps hands down. She broke everything down and made the process way better.

Relief Knee
United States
2 days using the app
TYDAL replied May 17, 2022

5-Stars! Whoot Whoot! 🎉 We're so thrilled that you are happy with our customer service! We're always striving to top your expectations and love the feedback! If there's anything else we can do, just let us know. Thanks, Kevin

July 14, 2022

This app has a lot of features, really easy to use. Very friendly customer service and fast too! Arianne was amazing with helping me set the app up on my website.

Little Wares Handmade Designs
United States
2 days using the app
TYDAL replied July 14, 2022

Excellent! It's music to our ears that you are happy with our app and customer service! Thanks so much for the 5-stars! 🤩 Much appreciated, Kevin

May 21, 2022

So far, this app is fantastic and does everything it says. Customer service was terrific! Marvin was accommodating and kind.

Natural Touch by Nique
United States
2 days using the app
TYDAL replied May 23, 2022

Glad to hear you like the app so far! If you need anything at all just let us know. Best regards, Kevin

November 12, 2022

Great support, fast loading site. Also, it is easy to set up the plugin and you can manually change the language and customize colors, fonts, etc.

Linkhouse
Austria
2 days using the app
TYDAL replied November 15, 2022

We're so glad you like our app and services! Your positive feedback and review mean the world to us. Thank you so much! 🤩 Cheers, Kevin

August 21, 2022

Easy-to-use product and very responsive customer service. Vicky is exceptionally nice and talkative. And the app it's free!

ORA THE PEOPLE
Italy
2 days using the app
TYDAL replied August 22, 2022

Thank you so much for the 5-stars! 🤩 We are always happy to help out in any way we can, and if you ever need anything at all, feel free to reach out to us anytime. Cheers, Kevin

May 18, 2023

Great App, I would recommend it for everyone, simple and straight forward, on top of that Rivo has great customer support; Abbie was very helpful and professional.

Roznym Boutique
United States
2 days using the app
TYDAL replied May 19, 2023

Thank you so much for your amazing review! We are thrilled to hear that you enjoyed using our app and appreciate your recommendation. We hope to continue exceeding your expectations in the future. - Lea, Rivo Support Manager

June 29, 2022

I'm using the app for email marketing especially embedding opt-in pop-ups. All good so far. Betty assisted me through the process. I will use the app again shortly. Best regards,

birceakalaydesign
Türkiye
2 days using the app
TYDAL replied June 29, 2022

Thanks so much for the 5-star review! If any questions come up or if we can help in any way, feel free to reach out to us anytime. 🙌 Cheers, Kevin

June 16, 2022

App works great! Customizable and clean. Would wish if there was more fonts to chose from or being able to import your stores theme font to the pop up

Call The Pawparazzi
United States
2 days using the app
TYDAL replied June 16, 2022

So glad to hear you had a 5-star experience with our app! Thanks so much for the positive review and feedback! 🤩 Cheers, Kevin