Reviews (4,660)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effectiveness in capturing email addresses and generating instant discounts, boosting customer engagement and sales. It's praised for user-friendly customization, easy installation, and seamless Shopify integration. Features like smart triggers and precise targeting enhance sign-ups, while excellent customer support and robust performance are also noted. Additionally, its analytics and compatibility with email marketing platforms are valued for efficient marketing.

January 22, 2023

Just started using the app. Support is fast and friendly, and gets things done fast. Now its time to see how it works.

Chilco Leather
Canada
3 days using the app
TYDAL replied January 22, 2023

Thank you so much for choosing our app! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Cheers, Kevin

October 8, 2022

Lance was excellent, he provided me with to the point info, quick and easily, as well as giving me some advice on my site, and some tools I could use. Great support.

Orchids In Print
Australia
3 days using the app
TYDAL replied October 10, 2022

We're so glad that you are satisfied with our customer support. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

May 18, 2023

Personalization is free of charge, and they remove the powered by rivo writing below for free! Great app and great support from Pete!

cutiesss.com
Italy
3 days using the app
TYDAL replied May 19, 2023

Thank you so much for your lovely feedback! It means the world to us to know that you had a great experience with our app and our team. We're always here to help with anything you may need. Thanks again for choosing our app! - Lea, Rivo Support Manager

December 3, 2022

Awesome app! The customer service response time is fast and phenomenal as well! Mica helped me with any questions I had and even gave me a few tips to improve my Shopify store! Definitely an app you should add!

airday
Poland
3 days using the app
TYDAL replied December 5, 2022

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are enjoying the app and thanks for leaving an excellent review! We're always striving to top your expectations and love the feedback! Much appreciated, Kevin

January 30, 2022

I was looking for a simple and easy to use pop up app and I have found it in Rivo! They are so helpful, Arianne was amazing! I am so pleased with how easy and useful Rivo is to my store.

Shinkah Beauty
United States
3 days using the app
TYDAL replied January 31, 2022

We're so happy to see that you had a 5-Star experience with Rivo! 🎉We're always striving to help you and your business succeed! Thanks so much for the positive review! All the best, Kevin

December 13, 2022

I haven't actually used the app yet, which is why I'm posting 4 stars... but Pete from the customer service is amazing! Excited to see how the app goes.

SarussiUpcycling
United Kingdom
3 months using the app
TYDAL replied December 19, 2022

Hi SarussiUpcycling team! 👋
Just checking in to see how you are liking the app so far. Our goal is for you and all our merchants to have a 5-Star experience so any thoughts, suggestions, questions, or concerns would be awesome! 😊 Please don't hesitate to send us a message. Our team will be delighted to assist you!
Best wishes, Kevin

January 14, 2024

Genuinely the loveliest team, they're so helpful. The app works great and is fully customisable if you've got basic coding abilities

Reloved Studio
United Kingdom
3 days using the app
TYDAL replied January 16, 2024

Thanks a bunch for your lovely words! We're thrilled to hear our team's helpfulness and the app's customizability are making your experience great! 😊
- Kevin & Rivo Team

March 18, 2023

Amazing, friendly and very professional. I needed help and Abbie was the one helping me, instant replies and not just that, she gave me great advice for a better store. Thank you and this app is highly recommended!! Keep it up

WaggyLeo
Lithuania
3 days using the app
TYDAL replied March 19, 2023

We strive to provide exceptional customer service, and we are glad to hear that we met your expectations. We appreciate your recommendation, and we will definitely keep up the good work. If you have any further questions or concerns, please do not hesitate to reach out to us.
Thanks, Kevin

December 2, 2022

Quick and great support by Mica. The app itself is easy to use and has a nice lay-out on the sorefront.

EcoFora
Belgium
3 months using the app
TYDAL replied December 4, 2022

Thanks so much for the review! 🙂 Our goal is to exceed your expectations and would love to hear your feedback on how we could have made your experience a 5-Star review. Just drop us a line anytime. Best regards, Kevin

November 3, 2022

Lance was awesome! He helped me remove the Rivo tag at the bottom and even helped me understand how to update my Favicon!

Tiny Otters - Soft Childrens Pajamas
United States
3 days using the app
TYDAL replied November 4, 2022

So glad that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team will be delighted to assist you. 😊 Much appreciated, Kevin