Reviews (4,640)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effectiveness in building mailing lists and offering customizable pop-up deals that enhance customer engagement and conversion rates. It is praised for its seamless Shopify integration, user-friendly design, and valuable features like smart triggers and precise targeting, even in the free plan. The app is noted for its quick setup, intuitive operation, and robust email capturing performance. Customer support is particularly commended for being responsive and helpful, with staff members like Jamie, Sam, and Arianne receiving specific praise for their exceptional service. This app is considered a valuable tool for improving marketing efforts and customer interactions.

July 23, 2023

Thank you, Paul, you really helped me out. Thanks again, can't wait to start using it. I got a lot of customers to my store now

The Versatility of Maxi Dresses for Women
United States
2 days using the app
TYDAL replied July 26, 2023

We're absolutely thrilled to hear that our team was able to assist you. 🙌 Thank you so much for your kind words, it means the world to us! 💙 We can't wait to see your store flourish with lots of happy customers.
- Lea & Rivo Team

November 3, 2022

Customer service on point, very helpful. also got features added for free by asking! EVERYTHING YOU NEED!!!
Try it out! you won’t be disappointed

Macierstudio
Denmark
2 days using the app
TYDAL replied November 3, 2022

Your positive words mean the world to us! Thank you so much for the excellent feedback and for helping share the word about us! 🤩 Much appreciated, Kevin

March 8, 2023

Thank you to Jel for your help! I was not able to put my pop up in french and she help me. She also help me with other thing. The support was easy, fun and fast.

Octoprint
Canada
2 days using the app
TYDAL replied March 8, 2023

Providing fast and knowledgeable customer support is a top priority for us, and we're glad to hear that we were able to deliver that for you. Thank you for your feedback and for choosing our app!
All the best, Kevin

December 21, 2022

The app worked perfectly! I needed to get the pop-up running as fast as possible and Rivo delivered. I am not too technically inclined and very inpatient and was able to easily get things up an running quickly. The customer service is top notch and their agent added value through my site. The agent, Abbie, was very helpful.

Ella and Iris Home
United States
2 days using the app
TYDAL replied December 21, 2022

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are enjoying the app, and thanks for leaving an excellent review! We're always striving to top your expectations and love the feedback! Much appreciated, Kevin

October 18, 2022

Just tried this free app for a few days, so far so good. The most satisfying part is the great customer service.Many thanks to Pete for his timely response and favor!

TanmuCare
China
2 days using the app
TYDAL replied October 19, 2022

We really appreciate the 5-Star review! These reviews make our day here. 🙂 Thanks, Kevin

June 26, 2022

It's a very useful app and of course, it's FREE. Also, I'd love to appreciate from Paul, your online supporter.

Tart Robotics
Canada
2 days using the app
TYDAL replied June 27, 2022

You are so awesome! ✨ Thank you so much for the positive 5-star review! Much appreciated, Kevin

November 12, 2022

The software was easy to install and the support was outstanding! Paul is accommodating, friendly, funny, and super fast on support!
Wait time was three minutes!

Viper Social Products
United States
2 days using the app
TYDAL replied November 15, 2022

Thank you so much for the feedback and 5-Stars! We're so thrilled you like the app and the setup process. 🤩 Feel free to reach out to us anytime if you have any questions. We are always happy to help! Best regards, Kevin

October 6, 2023

great service :)

AYIA Danmark
Denmark
2 days using the app
March 30, 2022

brilliant support and help straight away, and lovely person . will be looking at the other apps available too

Custom Curated
United Kingdom
2 days using the app
TYDAL replied March 30, 2022

We're so glad to hear that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, just let us know. All the best, Kevin

March 16, 2023

Great app. And great service from Arianne, she help me solve all the issue in very fast speed. 5 stars for this app and 5 stars for the great service of Arianne.

WELQUEEN HOME DECOR
Hong Kong SAR
2 days using the app
TYDAL replied March 16, 2023

So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business!
All the best, Kevin