Reviews (4,660)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effectiveness in capturing email addresses and generating instant discounts, boosting customer engagement and sales. It's praised for user-friendly customization, easy installation, and seamless Shopify integration. Features like smart triggers and precise targeting enhance sign-ups, while excellent customer support and robust performance are also noted. Additionally, its analytics and compatibility with email marketing platforms are valued for efficient marketing.

October 24, 2022

Love this app! Fully customizable and just found out you can remove the powered by Rivo at the bottom. Therese was really helpful in doing this for me so quickly.

The French Candle Co
France
3 days using the app
TYDAL replied October 24, 2022

We're so glad you love our app! Your positive feedback and review mean the world to us. Thank you so much! 🤩 Cheers, Kevin

December 5, 2022

The customer support is very good. I just got it installed very quickly with the help of Therese and my experience so far is impressive.

samawa perfumes
United Arab Emirates
3 days using the app
TYDAL replied December 5, 2022

Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us, and we greatly appreciate you using the app! 😊 Best wishes, Kevin

October 8, 2022

Jel helped me a lot and was able to give me awesome tips to start my store! I really recommend it! Plus the email pop-ups will really come in handy with discounts! :)))

Cutie Berry Co
United States
3 days using the app
TYDAL replied October 10, 2022

You are so wonderful! 🎉Thank you so much for the positive review and for recommending us to the Shopify community! If you ever need anything at all, we are always here for you! Cheers, Kevin

October 28, 2022

support ist wirklich spitze. Ich wurde gut beraten und hat alles super geklappt. Bin sehr zufrieden.

Blattwende
Austria
3 days using the app
TYDAL replied October 31, 2022

Wir freuen uns sehr, dass Sie mit unserem Kundensupport zufrieden sind. 🤩 Vielen Dank für die 5 Sterne! Wenn wir unterwegs noch etwas tun können, zögern Sie bitte nicht, uns dies mitzuteilen. Alles Gute, Kevin

October 9, 2022

Lance was great help! Help with setting everything up. I would definitely recommend this app and service.

Vicaire
United States
3 days using the app
TYDAL replied October 10, 2022

We are so happy that you love customer support! Thank you so much for the 5-star review and for recommending us to the Shopify community! 🎉Cheers, Kevin

April 26, 2023

Wow, I've never experienced such AMAZING customer service before and what makes it even more amazing is not only this app is FREE but they helped me to customise it exactly how I wanted with custom css and that of course is using their valuable time! You guys are INCREDIBLE!

URBAI WALL ART
Australia
3 days using the app
TYDAL replied April 28, 2023

Thank you for taking the time to share your experience with us! we're thrilled that we could assist you in customizing the app to your liking. Thank you for your kind words and for using our app - we truly appreciate your support! - Lea, Rivo Support Manager

January 16, 2024

Excellent app! Great service.

SilkEdged Mulberry Silk Co.
United States
3 days using the app
TYDAL replied January 18, 2024

We're so happy you are enjoying our app and services! Thank you so much for the positive feedback and 5-star review! 🌟
- Kevin & Rivo Team

September 8, 2022

Abbie was very helpful. She even helped me remove the branding on the pop up. I can't wait to see how this helps with email capture so I can share all the great things we are doing.

shoptiffanies
United States
3 days using the app
TYDAL replied September 8, 2022

We're so thrilled that you are happy with our services! Your praise in your 5-Star review is very much appreciated! Thanks, Kevin

November 20, 2022

The app is pretty new but so far it works very well. And the customer service is top-tier. I'm really looking forward to seeing how it continues to perform and increase sales.

Rebel Gardens, LLC
United States
3 days using the app
TYDAL replied November 22, 2022

Thank you so much for choosing our app! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Best wishes, Kevin

November 29, 2022

Very friendly and helpful. Will try out the app and see how it works out. Hoping to get good results.

SuccessOverEverything Clothing
United States
3 days using the app
TYDAL replied November 29, 2022

Thanks so much for trying out our app and for the 5-stars! 🤩 If you have any questions or if we can help along the way, please feel free to reach out to us anytime. All the best, Kevin