Reviews (4,646)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to effectively build mailing lists and capture customer emails, often through incentives like a 10% discount. It's praised for its easy installation, user-friendly customization, smart triggers, precise targeting, and seamless integration with Shopify. The app also offers detailed analytics that help in optimizing marketing campaigns. Performance is noted as quick and reliable. Customer support, especially from staff members like Jamie and Sam, is frequently commended for being responsive and helpful.

December 3, 2022

Great customer support, very kind and helpful. The app has a good customization options and its easy to use.

fashionpeak
United Kingdom
2 days using the app
TYDAL replied December 5, 2022

So glad to hear you had a 5-star experience! Thanks so much for the positive review and feedback! 🤩 Cheers, Kevin

September 8, 2022

Im not a coding person nor do I have time for the headache of learning this process while running a business. Arianna was so helpful in assisting me to create a nice pop up for my site !!!

Official Bonafide Boutique
United States
2 days using the app
TYDAL replied September 8, 2022

So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team will be delighted to assist you. 😊 Much appreciated, Kevin

November 14, 2022

I highly recommend this app. costumer service was excellent I had an easy time speaking with them .thank you!!

Uniquitystore
St. Lucia
2 days using the app
TYDAL replied November 15, 2022

Thanks so much for the 5-stars and for recommending us to the community! 🎉 Much appreciated, Kevin

June 3, 2022

Fast and wonderful support, she is a very kind person. At this moment we are testing the application, I still hope it goes very well.

Me Atrapas Tienda
Chile
About 2 months using the app
November 24, 2022

I used this app for a simple sign-on pop up for my store. Very well rounded app and simplicity is in mind and ease of use is incredible. The support is fantastic!

Lifestyle Wholesale
United States
About 2 months using the app
TYDAL replied November 24, 2022

Your review means the world to us! If you have any feedback that would have made your experience more amazing to land us a 5-Star review, please let us know. 😊 Thanks, Kevin

September 9, 2023

im adding rivo to my companies website because of all the cool features they offer. the customer service team is outstanding, fast and knowledgeable

Wild Tide Outfitters
United States
1 day using the app
TYDAL replied September 13, 2023

Thanks for your awesome feedback! Glad you found our app's features useful and our team was able to help! We appreciate your kind words!
- Lea & Rivo Team

September 18, 2022

easy setup of a clean looking subscribe pop up! only con is probably that you cant customise the font to your exact style, there's a range of web safe fonts available though :) very helpful team!!

magali.ceramics
Australia
About 2 months using the app
April 23, 2023

Great service

Hydronair
United Kingdom
1 day using the app
TYDAL replied April 24, 2023

Thank you so much for your kind words! It means a lot to us that you had a positive experience with our service. We're always here to help! - Lea, Rivo Support Manager

November 16, 2022

Great App, fantastic service! Does exactly what's promised and works perfectly! Highly recommended!

JASATA
Austria
1 day using the app
TYDAL replied November 16, 2022

Thank you for the wonderful review! We appreciate you helping to share the word about us! Cheers to success to you and your business! 🙌 All the best, Kevin

May 26, 2022

I've just started to use the app to create popups for my store and had a question with some of the features. The help chat was great, very responsive.

Deus ex Gardenia
United Kingdom
1 day using the app
TYDAL replied May 26, 2022

We truly appreciate you using our app, and thank you for taking the time to leave positive feedback. Let us know if any questions come up or if we can help along the way. Best wishes, Kevin