Reviews (4,640)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effectiveness in building mailing lists and offering customizable pop-up deals that enhance customer engagement and conversion rates. It is praised for its seamless Shopify integration, user-friendly design, and valuable features like smart triggers and precise targeting, even in the free plan. The app is noted for its quick setup, intuitive operation, and robust email capturing performance. Customer support is particularly commended for being responsive and helpful, with staff members like Jamie, Sam, and Arianne receiving specific praise for their exceptional service. This app is considered a valuable tool for improving marketing efforts and customer interactions.

July 5, 2023

Super Awesome experience! Pete helped me out big time and even made suggestions that would help me with the look of my store. I am a newbie, so all the information he provided was much needed. Thanks again!

Belle Book Studio
United States
1 day using the app
TYDAL replied July 7, 2023

Thanks a ton for the awesome review! Happy to know we could be of help. Thanks for choosing Rivo! 🙌 Don't hesitate to reach out if you need any more help!
- Lea & Rivo Team

October 23, 2022

So helpful and quick! So far has been a great experience. I definitely would recommend this Pop-up over the others I have tried.

Merakicks
United States
1 day using the app
TYDAL replied October 24, 2022

We're so happy to see that you had a great experience with us! We're always striving to help you and your business succeed! Best wishes, Kevin

July 2, 2022

good customer service and amazing app for e-commerce i am looking forward to using this app and having amazing sales i want to tell anyone one who wants to start ecommerce business this app is for you and it is free

Homemaker
Finland
1 day using the app
TYDAL replied July 4, 2022

We're so pleased that you had a great experience chatting with our customer service. If you need anything else along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 Thanks, Kevin

May 19, 2023

This app is an absolute game-changer! With a wide range of customizable popup, and the fact that it's free is simply amazing. The support team is incredibly helpful (special thanks for Abbie), making this app a must-have for any business. Highly impressed!

Elegant Beauté & Home
France
1 day using the app
TYDAL replied May 23, 2023

Thank you so much for your amazing review! It means a lot to us that our app is making a difference for your business. Out team is always here to assist and help. We look forward to continuing to provide you with a top-notch experience! - Lea, Rivo Support Manager

September 8, 2022

What a wonderful and user friendly app! This is what i'm looking for! Very good service and helpful officer> Maria:)

Babyboo
Singapore
1 day using the app
TYDAL replied September 8, 2022

Excellent! It's music to our ears that you are happy with our app! Thank you for leaving a positive 5-star review! 🙌 Much appreciated, Kevin

August 13, 2022

Really help full great app
You're so nice to talk with! is very helpful for me for showing newsletter

khamsaDot
Pakistan
About 2 months using the app
TYDAL replied August 15, 2022

Thank you so much for leaving a review! But we want all our merchants to have a 5-Star experience, and we'd like to hear from you about how we could have done that for you. Feel free to reach out to us to share any insight. Best regards, Kevin

July 13, 2022

I really liked this app, easy to edit and with many cool things that I haven't seen in any other app, even more free. I had some questions about the app and the app attendant "Pete" answered me very quickly and answered my doubts, in addition to helping me make the layout even more attractive. 100% positive experience, I really enjoyed it!

Drizzle
Brazil
1 day using the app
TYDAL replied July 13, 2022

So glad that you are enjoying our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers 🥃 to success to you and your business! All the best, Kevin

December 7, 2022

Great help, smooth and easy plug-in, and setup. 10/10:)

- Yagi Team

Yagi Pets
United States
1 day using the app
TYDAL replied December 7, 2022

We truly appreciate you leaving 5-stars! 🌟 Thanks, Kevin

May 12, 2022

Espectacular el servicio de Arianne, da gusto una atención así, Gracias!!!! Además una aplicación muy fácil de usar

MascoZoom
Spain
1 day using the app
TYDAL replied May 12, 2022

Estamos muy contentos de saber que está satisfecho con nuestro servicio de atención al cliente. 🤩 ¡Muchas gracias por las 5 estrellas! Si hay algo más que podamos hacer en el camino, no dude en hacérnoslo saber. Todo lo mejor, Kevin

October 12, 2022

Pete was fantastic! He helped me customize my opt-in offer and gave me some tips to get my site looking good. I'm on my way to building a beautiful empire. Thanks, Pete!

Happy Hippie Studio
United States
1 day using the app
TYDAL replied October 12, 2022

Your review means the world to us! We are always happy to help in any way we can and are available anytime. Thanks so much for 5-stars! 🌟 Cheers, Kevin