Reviews (4,640)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effectiveness in building mailing lists and offering customizable pop-up deals that enhance customer engagement and conversion rates. It is praised for its seamless Shopify integration, user-friendly design, and valuable features like smart triggers and precise targeting, even in the free plan. The app is noted for its quick setup, intuitive operation, and robust email capturing performance. Customer support is particularly commended for being responsive and helpful, with staff members like Jamie, Sam, and Arianne receiving specific praise for their exceptional service. This app is considered a valuable tool for improving marketing efforts and customer interactions.

April 27, 2022

Have just started using but great to find a good app that's free and will hopefully increase return visitors.

KAI MORGIN
Australia
1 day using the app
TYDAL replied April 27, 2022

Awesome! We truly appreciate you choosing our app and are so grateful for your positive feedback and review! 🤩 Cheers, Kevin

June 29, 2022

So far this app is great i will be back to leave a review in a couple months. Abbie is good communication is on point and very helpful with a lot.

Tha Hair Box
United States
About 1 month using the app
Edited May 31, 2022

I chose this app as it seemed simple and user friendly and I was not disappointed! Within minutes I had a visually appealing pop-up for my website to help build my email subscribers list! I dealt with Abbie and she was just so much fun to chat with.

T. Lees
Canada
About 1 month using the app
October 30, 2022

Amazing support team, Therese was quick to assist me with a request and at the same time suggesting ideas that can help my online store, the Revo email app is amazing and its support staff are tops!! thankyou Therese.

Sneakerstaxx
Australia
1 day using the app
TYDAL replied October 31, 2022

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are happy with our customer service! We're always striving to top your expectations and love the feedback! Best wishes, Kevin

December 5, 2022

Great app for building customer email links and offering discounts. It works perfectly well. Good Chat support from the team.

Weave Essentials
United Kingdom
1 day using the app
TYDAL replied December 5, 2022

Thank you for the wonderful review! We appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin

June 23, 2022

Customer service is very friendly and extremely willing to help! We spoke with Lance and he helped us accomplish everything we needed.

Blue Planet Chocolate
United States
1 day using the app
TYDAL replied June 23, 2022

We're so happy that you had a 5-Star experience with our customer service! We're always striving to help you and your business succeed! 🙂 Thanks, Kevin

December 16, 2022

Pete was great! So polite and helpful and was very quick at getting done what I needed doing! He even offered some really helpful advice for my store to make it more appealing to my customers! Thank you

VIVE
United Kingdom
1 day using the app
TYDAL replied December 19, 2022

It's music to our ears that you are happy with our customer support! Your 5-star review is much appreciated! 🌟 Thanks, Kevin

April 27, 2023

The Rivo app is an excellent choice for anyone looking for an email pop-up solution for their Shopify store. With its user-friendly interface and customizable features, you can create attractive and effective pop-ups in a matter of minutes. Customer support is also exceptional, Arianne REALLY gives you an amazing support with quick and helpful responses. Overall, I recommend Rivo to anyone looking to increase their email conversions.

Box Encantado
Brazil
1 day using the app
TYDAL replied April 28, 2023

Thank you for sharing your wonderful experience! We're happy to hear that you find our app user-friendly. Our team is committed to providing excellent customer support. We appreciate your recommendation and look forward to continuing to help your business succeed. - Lea, Rivo Support Manager

November 29, 2023

assistenza clienti top! grazie

Baffi&Graffi®
Italy
About 1 hour using the app
TYDAL replied December 1, 2023

Sono davvero felice di saperlo! Grazie mille per le tue gentili parole.
- Lea & Rivo Team

March 16, 2022

I really use this app to help get a lot of work done. it always come through in when I'm stuck on an object

ITball
Israel
1 day using the app
TYDAL replied March 16, 2022

We truly appreciate you using our app, and thank you for taking the time to share your thoughts and feedback! If you have questions or experience issues along the way, feel free to reach out to us anytime. Best regards, Kevin