Reviews (4,640)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effectiveness in building mailing lists and offering customizable pop-up deals that enhance customer engagement and conversion rates. It is praised for its seamless Shopify integration, user-friendly design, and valuable features like smart triggers and precise targeting, even in the free plan. The app is noted for its quick setup, intuitive operation, and robust email capturing performance. Customer support is particularly commended for being responsive and helpful, with staff members like Jamie, Sam, and Arianne receiving specific praise for their exceptional service. This app is considered a valuable tool for improving marketing efforts and customer interactions.

September 4, 2022

Great response time and support.
App is intuitive to use and happy that there is good functionality for a free app.

The Natural Savage
Canada
1 day using the app
TYDAL replied September 5, 2022

Your kind words are very much appreciated! 🤩 Thank you so much for the positive feedback and 5-star review! All the best, Kevin

August 19, 2022

I was setting up the app and I ran into a few obstacles. Vicky was super helpful and responsive on helping set everything up. The app works great and has the option to customize lightly or customized with CSS.

GiftyWrap
United States
1 day using the app
TYDAL replied August 22, 2022

Your feedback means the world to us! Thank you so much for the awesome review and we are here for you anytime! 🙌 Cheers, Kevin

October 28, 2022

Great app - the support is really good. definitely recommend. There's a lot of features, its worth a try.

SoManyCases
United Kingdom
1 day using the app
TYDAL replied October 31, 2022

Thank you so much for the positive review and for recommending us to the Shopify community! 🎉Cheers, Kevin

February 13, 2023

Great experience - efficient and thorough. The representative was able to answer all my queries effectively.

VILUXE
United Kingdom
1 day using the app
TYDAL replied February 13, 2023

We're so happy to see that you had a great experience! We're always striving to help you and your business succeed! Cheers, Kevin

July 5, 2022

Betty was a real angel, and helped us out a lot, a true keeper :-)
I loved the service, and the app was easy to use.

Noyocare Denmark
Denmark
1 day using the app
TYDAL replied July 5, 2022

Your kind words mean the world to us! Thank you so much for the wonderful feedback and for helping share the word about us! 🤩 Best regards, Kevin

April 26, 2022

Hi guys, I installed the app because I needed a pop-up for my website
I had a really nice chat with Betty who helped me to set things up

MyHelios
Israel
1 day using the app
TYDAL replied April 26, 2022

We're so glad to know that you had a great experience chatting with us. If there's anything else you need along the way, please don't hesitate to let us know. Our team is happy to lend our hands anytime. 😃 Thanks, Kevin

October 11, 2022

The support from the Rivo team was amazing and Therese was very helpful and friendly, she went out of her way to answer all of my questions

SkinWorks
United Kingdom
1 day using the app
TYDAL replied October 11, 2022

Your kind words are very much appreciated! 🤩 Thank you so much for the positive feedback and 5-star review! Let us know anytime if any questions come up or if we can help in any way. All the best, Kevin

December 16, 2022

Perfect, just what I was looking for to offer a discount to customers who just entered the shop!
Super nice and helpful support!
I advise everyone

SharkCrocs
Italy
1 day using the app
TYDAL replied December 19, 2022

Awesome! We truly appreciate you using our app and are so grateful for your positive feedback and review! 🤩 Cheers, Kevin

Edited November 29, 2022

I used this app to get more email subscribers and I am very happy with this app. The customer service was excelent

Xikhipa
Mozambique
1 day using the app
TYDAL replied November 28, 2022

Thanks so much for taking the time to leave a review! Our goal is to exceed your expectations and would love to hear your feedback on how we could have made your experience a 5-Stars. Just drop us a line anytime. Best regards, Kevin

September 13, 2022

Very good app and reactive support :)
he answered all my questions and helped me to do some manipulations

TOMO CLOTHING
France
1 day using the app
TYDAL replied September 13, 2022

So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team will be delighted to assist you. 😊 Much appreciated, Kevin