Reviews (4,640)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effectiveness in building mailing lists and offering customizable pop-up deals that enhance customer engagement and conversion rates. It is praised for its seamless Shopify integration, user-friendly design, and valuable features like smart triggers and precise targeting, even in the free plan. The app is noted for its quick setup, intuitive operation, and robust email capturing performance. Customer support is particularly commended for being responsive and helpful, with staff members like Jamie, Sam, and Arianne receiving specific praise for their exceptional service. This app is considered a valuable tool for improving marketing efforts and customer interactions.
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Abbie was very helpful with my enquiry. I hope the app will be able to do what I need it to do. It looks like it will right now.
Thank you for sharing your experience with us! We're glad to hear our support team was helpful. We hope our app meets your needs and please let us know if you need any further assistance. - Lea, Rivo Support Manager
Awesome app! The customer service response time is fast and phenomenal as well! Mica helped me with any questions I had and even gave me a few tips to improve my Shopify store! Definitely an app you should add!
You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🎉 Cheers, Kevin
Abbie was my chat assistant and she was great with her job. Definitely deserved this appreciation. :)
We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin
Persone veramente professionali e preparate!! consiglio di installare questa app !!! In caso di necessità sono sono pronte ad aiutarti.
Le tue parole gentili significano il mondo per noi! Grazie mille per il feedback positivo e per aver contribuito a condividere la parola su di noi! 🤩 Molto apprezzato, Kevin
I wanted a pop-up banner that would help me get customer email addresses. The Rivo app was very quick to install and customise to my brand. I like the fact that you can offer discount codes (or not) and that you can add an image to really personalise it. I wasn't sure how to add an image so contacted support. I had a very quick response from Pete who sent me a very useful guide (including a video tutorial) which seems very comprehensive. The support so far has been excellent. Thank you Pete!
Thank you so much for the thoughtful 5-Star review! 🤩 Your honest feedback means everything to us, and we're glad you feel we're on the right track! If you need anything at all, just let us know. Our team would be pleased to assist you. 🙌 Much appreciated, Kevin
The app fits my needs and is very easy/intuitive to use. a great tool. Customer service was awesdome. Paul did a stellar job; friendly and responsive, and will likely be one of the reason why I'll stick to this app should I ever need extra reasons
Awesome! We are always here to help and super excited that our app fits your needs! 🎉 Thanks so much for the positive feedback and review! Best wishes, Kevin
used the pop up chat , was chatting to mica, very helpful and friendly, helped me to remove the branding from a discount code, very simple and easy to use, thank you so much for bring so straight forward.
We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin
I am not really good with my computer skills so when I need help is REAL. Thanks to Mica and her knowledge I resolved my problems. Thank you very much . You has being great. Plus the pop up is super easy to make. Iam very happy.
So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team will be delighted to assist you. 😊 Much appreciated, Kevin
they are so good and all for freeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee
I am just getting started, but it has been great and user friendly thus far! The assistance I received was good as well.
Thanks so much for choosing our app! We are so grateful for your kind words and 5-star review! If you have any further questions or experience issues along the way, please let us know. Our team here at Rivo is always ready to help you. 🎉 Cheers, Kevin