Reviews (4,660)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effectiveness in capturing email addresses and generating instant discounts, boosting customer engagement and sales. It's praised for user-friendly customization, easy installation, and seamless Shopify integration. Features like smart triggers and precise targeting enhance sign-ups, while excellent customer support and robust performance are also noted. Additionally, its analytics and compatibility with email marketing platforms are valued for efficient marketing.

March 20, 2023

Arianne provided excellent support. She helped me enable the popup and test it to be sure it would work alongside my other discounts app.

Peak Press Juicery
United States
2 days using the app
TYDAL replied March 20, 2023

Your satisfaction is our top priority, so it's wonderful to hear that we're delivering on that. If there's anything else we can do to help, please don't hesitate to reach out.
All the best, Kevin

March 6, 2022

I'm just getting started on this app but I love it so far. The agent that I spoke with was very helpful

Afia Candle Co
United States
2 days using the app
TYDAL replied March 7, 2022

So happy that you are loving our app so far! Thank you so much for the 5-Star review. 🌟 Best regards, Kevin

December 3, 2022

Great customer support, very kind and helpful. The app has a good customization options and its easy to use.

fashionpeak
United Kingdom
2 days using the app
TYDAL replied December 5, 2022

So glad to hear you had a 5-star experience! Thanks so much for the positive review and feedback! 🤩 Cheers, Kevin

September 8, 2022

Im not a coding person nor do I have time for the headache of learning this process while running a business. Arianna was so helpful in assisting me to create a nice pop up for my site !!!

Official Bonafide Boutique
United States
2 days using the app
TYDAL replied September 8, 2022

So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team will be delighted to assist you. 😊 Much appreciated, Kevin

November 14, 2022

I highly recommend this app. costumer service was excellent I had an easy time speaking with them .thank you!!

Uniquitystore
St. Lucia
2 days using the app
TYDAL replied November 15, 2022

Thanks so much for the 5-stars and for recommending us to the community! 🎉 Much appreciated, Kevin

June 3, 2022

Fast and wonderful support, she is a very kind person. At this moment we are testing the application, I still hope it goes very well.

Me Atrapas Tienda
Chile
About 2 months using the app
November 24, 2022

I used this app for a simple sign-on pop up for my store. Very well rounded app and simplicity is in mind and ease of use is incredible. The support is fantastic!

Lifestyle Wholesale
United States
About 2 months using the app
TYDAL replied November 24, 2022

Your review means the world to us! If you have any feedback that would have made your experience more amazing to land us a 5-Star review, please let us know. 😊 Thanks, Kevin

September 9, 2023

im adding rivo to my companies website because of all the cool features they offer. the customer service team is outstanding, fast and knowledgeable

Wild Tide Outfitters
United States
1 day using the app
TYDAL replied September 13, 2023

Thanks for your awesome feedback! Glad you found our app's features useful and our team was able to help! We appreciate your kind words!
- Lea & Rivo Team

September 18, 2022

easy setup of a clean looking subscribe pop up! only con is probably that you cant customise the font to your exact style, there's a range of web safe fonts available though :) very helpful team!!

magali.ceramics
Australia
About 2 months using the app
April 23, 2023

Great service

Hydronair
United Kingdom
1 day using the app
TYDAL replied April 24, 2023

Thank you so much for your kind words! It means a lot to us that you had a positive experience with our service. We're always here to help! - Lea, Rivo Support Manager