Reviews (4,640)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effectiveness in building mailing lists and offering customizable pop-up deals that enhance customer engagement and conversion rates. It is praised for its seamless Shopify integration, user-friendly design, and valuable features like smart triggers and precise targeting, even in the free plan. The app is noted for its quick setup, intuitive operation, and robust email capturing performance. Customer support is particularly commended for being responsive and helpful, with staff members like Jamie, Sam, and Arianne receiving specific praise for their exceptional service. This app is considered a valuable tool for improving marketing efforts and customer interactions.

December 2, 2022

awesome customer service with great personality . was very helpful and fast ............................

Golden Desert
United States
About 23 hours using the app
TYDAL replied December 4, 2022

Thank you so much for the 5-stars! 🌟 Cheers, Kevin

October 23, 2023

Customer support response, on a Sunday to boot, was amazing - a hard find. Really helpful. The CSS coding option is great, made some tweaks to mobile vs desktop appearances I wanted and even converted popup to straight promo message popup. Hope they add multiple popups in the future. Maybe 2-3. The team are seriously customer focused. Pete and Paul. Thank you!

MADE 4 FANS
United States
About 22 hours using the app
TYDAL replied October 25, 2023

Thanks for your lovely review! Happy to hear you found our support team helpful and enjoyed the app's features. We appreciate your suggestion on multiple popups. Thanks again!
- Lea & Rivo Team

Edited January 13, 2022

Just installed the app, learning how it works, the customer support is great, fast response, very professional

Thenetjeweler
Canada
About 22 hours using the app
TYDAL replied January 14, 2022

Wonderful! 🙌 Thanks so much for choosing our app and sharing the positive feedback! If any questions come up or if we can help along the way, feel free to reach out to us anytime. All the best, Kevin

December 6, 2022

I am new to the app, but so far it looks great. The customer service is impeccable and Pete was uber-responsive and addressed my questions and suggested helpful improvements. Thank you, Pete!

AGHORI
United States
About 22 hours using the app
TYDAL replied December 6, 2022

Thank you so much for choosing our app! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Our team will be delighted to assist you. ✨ Best wishes, Kevin

August 5, 2022

This app is very great and I really recommend it. The customer service is excellent and Alex is brilliant. Thank you very much for everything.

KIDICHOU
France
About 22 hours using the app
TYDAL replied August 5, 2022

So thrilled that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers 🥃 to success to you and your business! Best wishes, Kevin

October 23, 2023

Paul was super nice and helpful. Helped us far beyond the subject we followed :)

SASSYS
Israel
About 21 hours using the app
TYDAL replied October 25, 2023

So glad you had a great experience! It's our goal to go above and beyond for our customers. Thanks for sharing your feedback!
- Lea & Rivo Team

June 25, 2022

The app is very useful and the attendant Vicky is very kind. Give her a raise. I'm glad there are people like that. :)

maestrobr
Brazil
About 22 hours using the app
TYDAL replied June 27, 2022

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! Thanks, Kevin

May 18, 2022

Best! Thanks for being so helpful and for such a fast response! Recommend for beginners like me! have a good one!

thepetmily
New Zealand
About 22 hours using the app
TYDAL replied May 18, 2022

Thank you so much for using our app! 🤩 We love helping small businesses and we are so excited to be able to help contribute to you and your business's success. Best wishes, Kevin

May 4, 2022

Great and Quick support from Betty! Lucky to set up a simple but sufficient to meet all I need as a popup for my site using this app! 5 stars recommended.

AS TEMAN
China
About 22 hours using the app
TYDAL replied May 4, 2022

You are so wonderful! 🎉Thank you so much for the positive review and for recommending us to the Shopify community! If you ever need anything at all, we are always here for you! Cheers, Kevin

December 9, 2022

i had a wonderful experience with Pete, he helped a lot and very nicely. I really appreciate for the help, thank you

ATheries Co
South Africa
About 22 hours using the app
TYDAL replied December 12, 2022

We're so happy to see that you had a wonderful experience! We're always striving to help you and your business succeed! 🌟 Cheers, Kevin