Reviews (4,640)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effectiveness in building mailing lists and offering customizable pop-up deals that enhance customer engagement and conversion rates. It is praised for its seamless Shopify integration, user-friendly design, and valuable features like smart triggers and precise targeting, even in the free plan. The app is noted for its quick setup, intuitive operation, and robust email capturing performance. Customer support is particularly commended for being responsive and helpful, with staff members like Jamie, Sam, and Arianne receiving specific praise for their exceptional service. This app is considered a valuable tool for improving marketing efforts and customer interactions.

October 11, 2022

Therese war ein super Support! Sie Schnell und unkompliziert geholfen :) Ist auf jeden fall sehr weiterzuempfehlen!

Gentlemen's Grooming Shop
Austria
About 20 hours using the app
TYDAL replied October 11, 2022

Was für eine wundervolle Bewertung! 😍 Vielen Dank für das positive Feedback und dass Sie uns der Shopify-Community weiterempfehlen! 🚀 Prost, Kevin

November 17, 2022

Toller Support. Sehr schnell und super freundlich. ich bin begeistert. Besonderer Dank an MICA! Ich habe sogar mehr Hilfe bekommen, als ich erwartet hatte!

Incrabible Est. 2021
Germany
About 20 hours using the app
TYDAL replied November 17, 2022

Wir freuen uns, dass Sie mit unserer App zufrieden sind! Vielen Dank für das positive Feedback und wir sind hier, wann immer Sie uns brauchen. 🎉 Alles Gute, Kevin

August 30, 2022

Customer service with Paul was great, he was very helpful & it was a very easy process. App so far is also good

Little Ones Clothing
Australia
About 19 hours using the app
TYDAL replied August 30, 2022

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! 😊 Thanks, Kevin

November 9, 2022

The chat is extremely responsive and helpful! They removed the branding for my new website. I like how easy it is to create a great popup.

ArtSea Acrylics
United States
About 19 hours using the app
TYDAL replied November 9, 2022

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin

July 22, 2023

It's as good as everyone says. Fast, easy, and effective. No brainer. I'm thoroughly satisfied. Thank you :-)

MetaHerbal Labs
United States
About 19 hours using the app
TYDAL replied July 26, 2023

So glad to hear you love our app! Thanks a lot for your kind words and support. We're stoked that we could exceed your expectations!
- Lea & Rivo Team

July 19, 2022

Adrienne was extremely helpful! The app is pretty seamless and easy to deal with. Well worth the download.

Hexmerch.com
United States
About 19 hours using the app
TYDAL replied July 19, 2022

So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team would be delighted to assist you. 😊 Much appreciated, Kevin

May 31, 2022

The app is super easy to use and connect with shopify, and the rep that helped me (Alex) was extremely helpful and kind :)

Cupid's Sister
Australia
About 19 hours using the app
TYDAL replied May 31, 2022

We're so happy to see that you had a 5-Star experience! 🌟 We're always striving to help you and your business succeed! Thanks, Kevin

March 7, 2023

Spoke to arianne who made my experience 10x better, she gave me tips and tricks to improving my shopify store. Highly recommend this app, not just for how it works but also the team behind it.

shopbyher
United Kingdom
About 18 hours using the app
TYDAL replied March 7, 2023

Your review has made our day - thank you so much for your kind words! We're thrilled to hear that you appreciate our services, and we're committed to continuing to exceed your expectations. Thank you for choosing us!
Best wishes, Kevin

October 3, 2022

AMAZING customer service ! Everyone is so helpful and available. Truly a great customer experience for someone with a free plan. Rare enough to point it out ! Thank you guys <3

Jickie
France
About 18 hours using the app
TYDAL replied October 3, 2022

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

March 10, 2023

Super fast and helpful customer service. Just needed to get access to the CSS, and Jel helped me with so much more. Great first impression!

Aston and Arden
United States
About 18 hours using the app
TYDAL replied March 13, 2023

It's great to hear that we were able to provide you with fast and knowledgeable assistance. We appreciate your positive feedback!
Thanks, Kevin