Reviews (4,660)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effectiveness in capturing email addresses and generating instant discounts, boosting customer engagement and sales. It's praised for user-friendly customization, easy installation, and seamless Shopify integration. Features like smart triggers and precise targeting enhance sign-ups, while excellent customer support and robust performance are also noted. Additionally, its analytics and compatibility with email marketing platforms are valued for efficient marketing.

Edited May 31, 2022

I chose this app as it seemed simple and user friendly and I was not disappointed! Within minutes I had a visually appealing pop-up for my website to help build my email subscribers list! I dealt with Abbie and she was just so much fun to chat with.

T. Lees
Canada
About 1 month using the app
October 31, 2023

Rivo is easy to use and it looks good on my website, which is important to me as an artist. I used Rivo in the past and had a great experience. I eventually put my store on hold for a while due to other commitments. I am focusing on my art store again and was relieved to add Rivo back to my apps so easily with super friendly customer service with easy verification to remove the branding for free. I highly recommend.

Bella Blue Earth
United States
1 day using the app
TYDAL replied November 2, 2023

Thank you for choosing Rivo again! We're honored to be a part of your artistic journey and thrilled to hear about your positive experiences. Your recommendation warms our hearts. Best wishes for your store! 🎨✨
- Kevin & Rivo Team

October 30, 2022

Amazing support team, Therese was quick to assist me with a request and at the same time suggesting ideas that can help my online store, the Revo email app is amazing and its support staff are tops!! thankyou Therese.

Sneakerstaxx
Australia
1 day using the app
TYDAL replied October 31, 2022

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are happy with our customer service! We're always striving to top your expectations and love the feedback! Best wishes, Kevin

December 5, 2022

Great app for building customer email links and offering discounts. It works perfectly well. Good Chat support from the team.

Weave Essentials
United Kingdom
1 day using the app
TYDAL replied December 5, 2022

Thank you for the wonderful review! We appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin

June 23, 2022

Customer service is very friendly and extremely willing to help! We spoke with Lance and he helped us accomplish everything we needed.

Blue Planet Chocolate
United States
1 day using the app
TYDAL replied June 23, 2022

We're so happy that you had a 5-Star experience with our customer service! We're always striving to help you and your business succeed! 🙂 Thanks, Kevin

December 16, 2022

Pete was great! So polite and helpful and was very quick at getting done what I needed doing! He even offered some really helpful advice for my store to make it more appealing to my customers! Thank you

VIVE
United Kingdom
1 day using the app
TYDAL replied December 19, 2022

It's music to our ears that you are happy with our customer support! Your 5-star review is much appreciated! 🌟 Thanks, Kevin

April 27, 2023

The Rivo app is an excellent choice for anyone looking for an email pop-up solution for their Shopify store. With its user-friendly interface and customizable features, you can create attractive and effective pop-ups in a matter of minutes. Customer support is also exceptional, Arianne REALLY gives you an amazing support with quick and helpful responses. Overall, I recommend Rivo to anyone looking to increase their email conversions.

Box Encantado
Brazil
1 day using the app
TYDAL replied April 28, 2023

Thank you for sharing your wonderful experience! We're happy to hear that you find our app user-friendly. Our team is committed to providing excellent customer support. We appreciate your recommendation and look forward to continuing to help your business succeed. - Lea, Rivo Support Manager

March 16, 2022

I really use this app to help get a lot of work done. it always come through in when I'm stuck on an object

ITball
Israel
1 day using the app
TYDAL replied March 16, 2022

We truly appreciate you using our app, and thank you for taking the time to share your thoughts and feedback! If you have questions or experience issues along the way, feel free to reach out to us anytime. Best regards, Kevin

August 19, 2022

I was setting up the app and I ran into a few obstacles. Vicky was super helpful and responsive on helping set everything up. The app works great and has the option to customize lightly or customized with CSS.

GiftyWrap
United States
1 day using the app
TYDAL replied August 22, 2022

Your feedback means the world to us! Thank you so much for the awesome review and we are here for you anytime! 🙌 Cheers, Kevin

October 28, 2022

Great app - the support is really good. definitely recommend. There's a lot of features, its worth a try.

SoManyCases
United Kingdom
1 day using the app
TYDAL replied October 31, 2022

Thank you so much for the positive review and for recommending us to the Shopify community! 🎉Cheers, Kevin