Reviews (4,640)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effectiveness in building mailing lists and offering customizable pop-up deals that enhance customer engagement and conversion rates. It is praised for its seamless Shopify integration, user-friendly design, and valuable features like smart triggers and precise targeting, even in the free plan. The app is noted for its quick setup, intuitive operation, and robust email capturing performance. Customer support is particularly commended for being responsive and helpful, with staff members like Jamie, Sam, and Arianne receiving specific praise for their exceptional service. This app is considered a valuable tool for improving marketing efforts and customer interactions.

July 12, 2023

Let me tell you guys - Just don't think twice. GO FOR IT! They have an amazing app and super amazing support team. Arianne and Pete are geniuses. I tried a bunch of other pop-up apps before and even their support couldn't figure how to resolve the bug but these two great humans took their time and effort and coded their way to make an awesome responsive pop-up for my website. 100% recommended totally. No second thoughts.

SHORTSCAPE
India
About 16 hours using the app
TYDAL replied July 20, 2023

Thanks for the awesome review! 😊 We're thrilled that you're loving our app and support team. We're grateful for your recommendation and appreciate your trust in us.
- Lea & Rivo Team

September 8, 2022

awesome app and even better customer support. I customize and put it online in 30 seconds. absolutely recommended.

Eternal Roses Milano
Italy
About 16 hours using the app
TYDAL replied September 9, 2022

We are so happy that you love our app and customer service! Thank you so much for the 5-star review and for recommending us to the Shopify community! 🎉Cheers, Kevin

December 18, 2022

Looks really good, exactly what I was looking for. Easy to use, but I needed a tiny bit of help and got quick and great assistance form Lance who went above and beyond to help me :D

Pláneta
Iceland
About 15 hours using the app
TYDAL replied December 19, 2022

Wonderful! We are always here to help, and super excited that our app was exactly what you were looking for! 🎉 Thanks so much for the positive feedback and review! Best wishes, Kevin

September 27, 2022

Have only just got this app, and so far it looks wonderful, and Paul was super helpful and friendly, Thank you :)

Bake Stop
Australia
About 15 hours using the app
TYDAL replied September 27, 2022

Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! 🤩 Much appreciated, Kevin

September 21, 2022

Just trouble with uploading a background for the pop up, otherwise so far the people and app are great and easy to use.

Michelle Wesley Designer Boutique
United States
About 15 hours using the app
TYDAL replied September 21, 2022

Thank you so much for the 5-stars! Cheers, Kevin

March 4, 2023

Great app! Chose it among others because it meets my needs! Abbie was very sweet and helpful. Appreciate that!

DailyCuteShop
United States
About 15 hours using the app
TYDAL replied March 6, 2023

We're delighted to hear that you're having a positive experience with our app. Thank you for your kind words and for choosing us!
Cheers, Kevin

September 26, 2022

j'ai utilisé l'App pour un pop pup de ma boutique.
j'ai été surprise et ravie qu'on est la possibilité d'échanger avec un agent très agréable, gentil et surtout actif.

LordlyCharm
France
About 14 hours using the app
TYDAL replied September 26, 2022

Vos aimables paroles sont très appréciées! 🤩 Merci beaucoup pour les commentaires positifs et la critique 5 étoiles! S'il y a quoi que ce soit d'autre pour lequel nous pouvons vous aider, faites-le nous savoir à tout moment. Nous sommes toujours là, heureux de vous aider. Bien à vous, Kévin

August 26, 2022

Works very well. Customer support is very good, Abbie was very helpful and answered all my questions. Highly recommend this app.

TRBO LABS
United States
About 14 hours using the app
TYDAL replied August 26, 2022

So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin

May 6, 2022

Abbie supported me in removing the branded logo from the chat for free and she gave nice suggestions

Gilaine
Italy
About 14 hours using the app
TYDAL replied May 6, 2022

We truly appreciate the 5-Star review! 🙌 These reviews make our day here. Thanks, Kevin

November 22, 2022

I enjoyed chatting with representative she was awesome. I was able to get removal of tags along with advice on my store! highly recommend.

Crystal Pisces Studios
United States
About 14 hours using the app
TYDAL replied November 22, 2022

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin