Reviews (4,646)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to effectively build mailing lists and capture customer emails, often through incentives like a 10% discount. It's praised for its easy installation, user-friendly customization, smart triggers, precise targeting, and seamless integration with Shopify. The app also offers detailed analytics that help in optimizing marketing campaigns. Performance is noted as quick and reliable. Customer support, especially from staff members like Jamie and Sam, is frequently commended for being responsive and helpful.

July 19, 2022

Adrienne was extremely helpful! The app is pretty seamless and easy to deal with. Well worth the download.

Hexmerch.com
United States
About 19 hours using the app
TYDAL replied July 19, 2022

So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team would be delighted to assist you. 😊 Much appreciated, Kevin

May 31, 2022

The app is super easy to use and connect with shopify, and the rep that helped me (Alex) was extremely helpful and kind :)

Cupid's Sister
Australia
About 19 hours using the app
TYDAL replied May 31, 2022

We're so happy to see that you had a 5-Star experience! 🌟 We're always striving to help you and your business succeed! Thanks, Kevin

March 7, 2023

Spoke to arianne who made my experience 10x better, she gave me tips and tricks to improving my shopify store. Highly recommend this app, not just for how it works but also the team behind it.

shopbyher
United Kingdom
About 18 hours using the app
TYDAL replied March 7, 2023

Your review has made our day - thank you so much for your kind words! We're thrilled to hear that you appreciate our services, and we're committed to continuing to exceed your expectations. Thank you for choosing us!
Best wishes, Kevin

October 3, 2022

AMAZING customer service ! Everyone is so helpful and available. Truly a great customer experience for someone with a free plan. Rare enough to point it out ! Thank you guys <3

Jickie
France
About 18 hours using the app
TYDAL replied October 3, 2022

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

March 10, 2023

Super fast and helpful customer service. Just needed to get access to the CSS, and Jel helped me with so much more. Great first impression!

Aston and Arden
United States
About 18 hours using the app
TYDAL replied March 13, 2023

It's great to hear that we were able to provide you with fast and knowledgeable assistance. We appreciate your positive feedback!
Thanks, Kevin

December 11, 2022

Therese, was very effective and prompt in her help. 10/10
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Versus Socks ME
United Arab Emirates
About 18 hours using the app
TYDAL replied December 12, 2022

Thank you for the positive review! Cheers, Kevin

June 11, 2023

Solved the issue I was having, and recommended a few things which can be helpful for the store. Thanks for the help!

P&R Styling
Australia
About 18 hours using the app
TYDAL replied June 12, 2023

Thanks for your review! So glad to hear our team was able to solve your issue and offer useful suggestions for your store. Don't hesitate to reach out if you need anything else in the future! 😊 - Lea, Rivo Support Manager

September 20, 2022

I am still setting up my pop-up but so far so good! The customer support is excellent and I love that remove their branding from my content.

Jazzy Babes
United States
21 days using the app
TYDAL replied October 3, 2022

Hi, Jazzy Babes team! 👋
Just checking in to see how you are liking the app so far. Our goal is for you and all our merchants to have a 5-Star experience so any thoughts, suggestions, questions, or concerns would be awesome! 😊 Please don't hesitate to send us a message. Our team will be delighted to assist you!
Best regards, Kevin

April 26, 2023

Thank you very much Paul for the lighting quick help. Now my page and widget are set just as I wanted. Much appreciate your help.

369 Watch
Switzerland
About 17 hours using the app
TYDAL replied April 28, 2023

You're very welcome! We're thrilled to hear that we were able to provide you with the quick and efficient support you needed. Thank you for choosing Rivo! - Lea, Rivo Support Manager

December 10, 2022

app is very easy to use and the support was helpful. I'd recommend to anyone looking for a quick way to get popups on their site.

Athletic Collegiate Wear
United States
About 17 hours using the app
TYDAL replied December 12, 2022

Thanks so much for the positive review and for recommending us to the Shopify community! Cheers, Kevin