Reviews (4,640)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effectiveness in building mailing lists and offering customizable pop-up deals that enhance customer engagement and conversion rates. It is praised for its seamless Shopify integration, user-friendly design, and valuable features like smart triggers and precise targeting, even in the free plan. The app is noted for its quick setup, intuitive operation, and robust email capturing performance. Customer support is particularly commended for being responsive and helpful, with staff members like Jamie, Sam, and Arianne receiving specific praise for their exceptional service. This app is considered a valuable tool for improving marketing efforts and customer interactions.

August 28, 2022

Me han ayudado con la creación de mi Newsletter personalizada, justo lo que necesitaba! Recomiendo esta aplicación.

Trends Luxe
Spain
About 14 hours using the app
December 14, 2022

Amazing customer service! Would give 10 stars if I could. Yaci answered my questions and even sent resources on things that could improve my store outside of the app

Bake Eat Love
United States
About 14 hours using the app
TYDAL replied December 14, 2022

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

January 21, 2022

Awesome support, Thanks Harleen for all your help in resolving the widget issue so quickly & promptly.

Chittili
New Zealand
About 14 hours using the app
TYDAL replied January 24, 2022

So glad we were able to help you with your concern. 😊 If there's anything else we can do, just let us know anytime. Cheers, Kevin

January 3, 2023

Marielava
Austria
About 14 hours using the app
February 1, 2022

app is very useful and the customer service is great. Def recommend this app if you need to make easy pop ups.

Beauty-Zamale
United States
About 14 hours using the app
TYDAL replied February 1, 2022

You are so wonderful! 🎉Thank you so much for the positive review and for recommending us to the Shopify community! If you ever need anything at all, we are always here for you! Cheers, Kevin

November 3, 2022

Lance was extremely helpful, he went the extra mile to help me with me website and I’m super grateful!

KultureHair
United Kingdom
About 13 hours using the app
TYDAL replied November 3, 2022

We truly appreciate the 5-Star review! These reviews make our day here. 🙂 Thanks, Kevin

April 1, 2022

Good support! Like how it is free compared to other apps that charges ridiculous amount for simple things.

relaxedguasha
Canada
About 13 hours using the app
TYDAL replied April 1, 2022

We're happy that you like our customer service. 😊 Thank you for the positive feedback. If there's anything else we can do, just let us know anytime. Much appreciated, Kevin

April 8, 2023

The customisability is amazing (and free), and the customer service even better. Pete and Mica were extremely prompt with their replies, and super helpful. As a novice e-commerce store builder, having an app with this kind of support is amazing.

Gecko Studio
New Zealand
About 13 hours using the app
TYDAL replied April 10, 2023

We are pleased to hear that we were able to provide you with exceptional support. We understand that building an e-commerce store can be challenging, and we are delighted to hear that our team was able to provide you with prompt and helpful assistance. Thank you for choosing our app and for placing your trust in us. Our team is committed to providing high-quality products and exceptional customer service, and we look forward to continuing to serve you in the future.
Cheers, Kevin

May 26, 2022

Customer service is impeccable! It was very easy to integrate and implement immediately. The templating is very straightforward and looks great.

Prxphecy
United States
About 13 hours using the app
TYDAL replied May 27, 2022

We're so glad to see that you had a 5-Star experience! We're always striving to help you and your business succeed! Thanks, Kevin

October 19, 2022

Easy to setup, instant and friendly support from Jel!
Thanks a lot! Would recommend this app to create your own subscription popup.

Neon Dreams
United States
About 13 hours using the app
TYDAL replied October 19, 2022

Your review made our day! 🤩 Thank you so much for the 5 stars and for recommending us to the Shopify community! Cheers, Kevin