Reviews (4,659)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effectiveness in capturing email addresses and generating instant discounts, boosting customer engagement and sales. It's praised for user-friendly customization, easy installation, and seamless Shopify integration. Features like smart triggers and precise targeting enhance sign-ups, while excellent customer support and robust performance are also noted. Additionally, its analytics and compatibility with email marketing platforms are valued for efficient marketing.

December 9, 2022

i had a wonderful experience with Pete, he helped a lot and very nicely. I really appreciate for the help, thank you

ATheries Co
South Africa
About 22 hours using the app
TYDAL replied December 12, 2022

We're so happy to see that you had a wonderful experience! We're always striving to help you and your business succeed! 🌟 Cheers, Kevin

October 23, 2023

Paul was super nice and helpful. Helped us far beyond the subject we followed :)

SASSYS
Israel
About 21 hours using the app
TYDAL replied October 25, 2023

So glad you had a great experience! It's our goal to go above and beyond for our customers. Thanks for sharing your feedback!
- Lea & Rivo Team

June 24, 2022

This app is so great, it fits my needs perfectly, and it's completely free.
The staff vicky was very kind to help me remove the sign (for free), and also gave very valuable suggestions to our shop.
Thank you very much.

MAH
China
About 21 hours using the app
TYDAL replied June 27, 2022

Wonderful! We are always here to help and super excited that our app perfectly fits your needs! 🎉 Thanks so much for the positive feedback and review! Best wishes, Kevin

September 22, 2023

Customer service staff are very good

Hykinma
United States
About 21 hours using the app
TYDAL replied September 25, 2023

Thank you for your kind review! We are always committed to providing excellent service 😃 We appreciate your feedback!
- Lea & Rivo Team

August 12, 2022

I was looking for an app to add a seamless popup to my website and this is the one! Pat was very helpful in helping me to get the "Powered by Rivo" branding off the popup. Very satisfied with the support I received. Thank you Pat!

dirtytreasures
United States
About 21 hours using the app
TYDAL replied August 12, 2022

Thank you so much for the positive feedback and 5-star review! 🌟 We truly appreciate you using our app, and if you ever have further questions or if we can help along the way, feel free to contact us anytime! Much appreciated, Kevin

November 29, 2022

I am using this app and it works very well. Customer service is awesome! They gave mee free tips and much energy to continue this progress :) 10/10

Alcazzio
Finland
About 21 hours using the app
TYDAL replied November 29, 2022

We truly appreciate you using our app, and thank you for taking the time to leave a 5-star review! 🙌 Much appreciated, Kevin

December 19, 2022

To Abbie,
THANK YOU, absolutely amazing support, nothing too hard or too much trouble.
You went ABOVE and BEYOND regarding what I asked. Continue to provide support like this and we will be your customer for life!!! Very rare to see this level of support this days.....
Have a MERRY Christmas and Happiest of New 2023!!!

HOME by MB
Australia
About 21 hours using the app
TYDAL replied December 19, 2022

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 😊 Best wishes, Kevin

November 1, 2022

The app is pretty slick. For a free app, it's a real winner. Paul from support is incredibly helpful and I'm extremely pleased with his assistance!

Eco Vegan Art
United States
About 21 hours using the app
TYDAL replied November 2, 2022

So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin

April 26, 2023

The app is simple to use and doesn't seem to slow my store down like many other apps. Great customer service.

Valo Neon
United States
About 20 hours using the app
TYDAL replied April 28, 2023

Thank you for sharing your experience with us! Our team works hard to ensure top-notch customer service and app performance, and we're happy to have met your expectations. Thanks for choosing Rivo! - Lea, Rivo Support Manager

December 12, 2023

J'ai installé cette application pour pouvoir créer une pop-up de newsletter et je suis très satisfaite du résultat ! L'application est facile d'utilisation et le service client est ultra disponible, réactif et sympathique !

Ithma
France
About 20 hours using the app
TYDAL replied December 20, 2023

Nous sommes heureux d'apprendre que vous êtes satisfait de l'application et que vous l'avez trouvée facile à utiliser. Notre service client est là pour vous aider à tout moment.
- Lea & Rivo Team