Reviews (4,640)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effectiveness in building mailing lists and offering customizable pop-up deals that enhance customer engagement and conversion rates. It is praised for its seamless Shopify integration, user-friendly design, and valuable features like smart triggers and precise targeting, even in the free plan. The app is noted for its quick setup, intuitive operation, and robust email capturing performance. Customer support is particularly commended for being responsive and helpful, with staff members like Jamie, Sam, and Arianne receiving specific praise for their exceptional service. This app is considered a valuable tool for improving marketing efforts and customer interactions.
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The directions received in today's chat were super helpful.
I appreciate all the help received today.
Thanks a lot Jel!
Thanks for the kind words. It means a lot to us! 😊 We're thrilled to hear that our support was helpful to you. 🙌 It's always a pleasure to assist. If you ever need anything else, feel free to reach out!
- Lea & Rivo Team
Great app, great customer service; this app is so great, and it is totally free, with no hidden cost. Recommend
Wonderful! 🎉Thank you so much for the positive review and for recommending us to the Shopify community! If you ever need anything at all, we are always here for you! Best regards, Kevin
Simple format, effective, friendly and helpful staff (Thank you Arianne!)!
We appreciate your review! It's great to hear that you found our app easy to set up and works well for your store. Our team is always here to assist whenever you need us!
- Lea & Rivo Team
Quick and easy setup and very helpful chat, I like that I can remove the branding for free as well. Recommended!
Thanks so much for the positive review and for recommending us to the Shopify community! Much appreciated, Kevin
The Popup works how I want it to and is easy to use, did I mention it's free? Pete was nice and informative and opened my eyes to the other great apps Rivo have - which was a pleasant surprise. 10/10 highly recommend.
Your kind words are very much appreciated! 🤩 Thank you so much for the wonderful feedback and for recommending us to the Shopify community! All the best, Kevin
Permite criar e personalizar popups para diversos tipos de interação com o cliente.
Uma excelente aplicação e um excelente atendimento.
Sempre disponíveis e em tempo real.
Obrigado pela maravilhosa avaliação! Agradecemos por ajudar a compartilhar a palavra sobre nós! Um brinde ao sucesso para você e sua empresa! Tudo de bom,Kevin
I've been looking to ad a pop up window in my shopify webstore and I found this app really easy to use and super straight forward. I contact you after I was done, to remove the powered by Rivo and AA was really nice and went above and beyond to help me, also he was really polite and friendly. Thumbs up AA and Rivo!! Thanks ;)
We always make sure to provide our customers with the best service possible! I am so glad that you had a great experience chatting with me. If you need anything else along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 🙌 Cheers, AA
I just started this app and I'm very impressed by the prompt customer service and knowledge. I'm looking forward to see how my business grows using this app!!
Thanks for sharing your positive experience! We're thrilled to have you as a customer and are always here to help. Wishing you continued success with your business! - Lea, Rivo Support Manager
I like how easy the app is to use, I wish it offered SMS marketing and perhaps the option to send a digital product (instead of applying a discount), that's the only reason why I can't rate it 5 stars... Abbie was very helpful and answered all my questions.
He was awesome ! thank you so much! he help me with the pop up and also he suggested to change the favicon I had no idea I could do that!
So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team will be delighted to assist you. 😊 Much appreciated, Kevin