Reviews (4,640)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effectiveness in building mailing lists and offering customizable pop-up deals that enhance customer engagement and conversion rates. It is praised for its seamless Shopify integration, user-friendly design, and valuable features like smart triggers and precise targeting, even in the free plan. The app is noted for its quick setup, intuitive operation, and robust email capturing performance. Customer support is particularly commended for being responsive and helpful, with staff members like Jamie, Sam, and Arianne receiving specific praise for their exceptional service. This app is considered a valuable tool for improving marketing efforts and customer interactions.

November 11, 2022

I just started using this app but so far so good. Seems easy to use and self explanatory. My customer service rep Yaci was very charming and helpful she even told me there was a problem with my Instagram link after trying to follow me. If it wasn't for her I never would have known. Overall happy so far.

The Pretty Traphouze LLC.
United States
About 5 hours using the app
TYDAL replied November 14, 2022

Wonderful! 🙌 Thanks so much for choosing our app and sharing the positive feedback! If any questions come up or if we can help along the way, feel free to reach out to us anytime. All the best, Kevin

August 13, 2023

JUST LUNCHED IT & SO FAR IT WORKS WELL.
WILL COME BACK AFTER A WHILE TO GIVE A DETAILED EXPERINCE ON THIS APP.

HAJER ALMAHFOUDHI
Oman
About 5 hours using the app
TYDAL replied August 18, 2023

So glad to hear that our app working well for you so far. We're eagerly looking forward to hearing more about your detailed experience later on. If you have any suggestions or questions, please let us know. We're here to help!
- Lea & Rivo Team

March 14, 2023

More stars needed for the service provided by Arianne this morning. I'm very new to all things e-commerce and she helped me with things I didn't even know I needed help with to make my site easier to navigate for my customers. Thanks for the help and support!

thebccl
United States
About 5 hours using the app
July 29, 2022

Very Good experience chatting with Lance ! They removed the "Powerd by Rivo" text within few minutes.

LŪVIḤ
United States
About 5 hours using the app
TYDAL replied July 29, 2022

We're so happy to see that you had a 5-Star experience! 🌟 We're always striving to help you and your business succeed! 🙂 Thanks, Kevin

February 14, 2022

Arianne was soo helpful. App works perfect and its soo easy to adjust anything. I would definitely recommend.

la7online.com
United States
About 5 hours using the app
TYDAL replied February 14, 2022

Thanks so much for the positive review and for recommending us to the Shopify community! 🙌 Cheers, Kevin

March 13, 2023

Their customer support is lightning-fast. Paul helped me add a Custom CSS feature and code to my store. I Highly recommend this App.

VisionCart
Canada
About 5 hours using the app
TYDAL replied March 13, 2023

It's great to hear that we were able to provide you with fast and knowledgeable assistance. Thank you for the 5-star feedback and for recommending us! 🌟
Much appreciated, Kevin

March 19, 2022

Wow, just the app I was looking for! Simple clean looking app with all the editing features. Easy and quick to set up. Customer service is top notch, thank you!

Island Life Essentials
United States
About 5 hours using the app
TYDAL replied March 25, 2022

We're so excited that you are enjoying our app! Your praise in your 5-Star review is very much appreciated! 🤩 Thanks so much, Katherine

October 15, 2023

So far I've had a great experience with this app. Abbie helped me get custom CSS set up and even took the time to give me great suggestions on my site design. Not very common to get great personalized support from shopify apps!

Love Letters Print Co
United States
About 5 hours using the app
TYDAL replied October 17, 2023

Thanks for your kind words! We're thrilled that you're loving our app. Our team is always here to help.
- Lea & Rivo Team

March 23, 2023

Just PERFECT !!! I was a pleasure to have some advise from you! Very good energy. All the information were very clear.

The Smilist
France
About 5 hours using the app
TYDAL replied March 23, 2023

Awesome! Thank you so much for the 5-stars and wonderful feedback!
Cheers, Kevin

December 5, 2022

Abbie was a pleasure to talk to and deserves a promotion. She went above and beyond my request! She was a true pleasure

Acorn Hills
United States
About 4 hours using the app
TYDAL replied December 5, 2022

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! ✨ All the best, Kevin