Reviews (4,640)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effectiveness in building mailing lists and offering customizable pop-up deals that enhance customer engagement and conversion rates. It is praised for its seamless Shopify integration, user-friendly design, and valuable features like smart triggers and precise targeting, even in the free plan. The app is noted for its quick setup, intuitive operation, and robust email capturing performance. Customer support is particularly commended for being responsive and helpful, with staff members like Jamie, Sam, and Arianne receiving specific praise for their exceptional service. This app is considered a valuable tool for improving marketing efforts and customer interactions.
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Lovely costumer service! Abbie is lovely and super kind. Everything great, super intuitive! Love it!
Thank you so much for the kind words! Its great to hear that you had an excellent experience and our team was able to provide personalized and friendly support. We appreciate your feedback! - Lea, Rivo Support Manager
A great app, the customer support is exemplary, Arianne helped me quickly with all my questions, I recommend.
Your kind words mean a lot to us and we're grateful for the opportunity to serve you. Thank you for recommending us!
Much appreciated, Kevin
I got AMAZING help from Abbie. She went above and beyond and gave me some tips for my business. I am very impressed with the customer service. Thank you!!!
Thank you for taking the time to leave us a review! It's our pleasure to have provided you with top-notch customer service and we hope you find the tips for your business helpful. - Lea, Rivo Support Manager
Love the app. Very helpful, attentive and great customer services. Thank you, Abbie. Recommend to everyone.
We are so happy that you love our app and customer service! Thank you so much for the 5-star review and for recommending us to the community! 🎉 Cheers, Kevin
this is a brilliant app, that does its job wonderfully well. and the customer service is excellent . I strongly recommend this app.
Thank you for the 5-stars and for recommending us to the Shopify community! 🎉 Cheers, Kevin
The customer service experience is excellent, the response is very timely.It's a very good application!
It's music to our ears that you are happy with our customer service! If there's anything else we can do, just let us know. We're always here to help. Thanks, Kevin
Online staff was very helpful and app offers a lot for free! excited to start using on my Shopify store!
Excellent! We appreciate you leaving a positive review! Thanks, Kevin
I had an issue after installing the app in the way I modified the pop-up. Paul was super helpful in fixing the issue. I had been frustrated, but his funny conversational style immediately put me at ease. Super happy with the customer service and the app! Paul is the best!
Your satisfaction is our top priority, so it's wonderful to hear that we're delivering on that. If there's anything else we can do to help, please don't hesitate to reach out.
Best regards, Kevin
Mica helped me with my problem and got it sorted within about a minute. Absolutely lovely and friendly and even gave me an excellent tip to use on my website. Could not recommend more. Great and efficient service! Outstanding!
So pleased that we were able to help you with your problem. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team will be delighted to assist you. 😊 Much appreciated, Kevin
Awesome customer service. This app is well useful for beginners trying to get emails for their new company. Try this application now it is awesome.
We are so grateful that you are satisfied with our customer service. We truly appreciate you using our app. Thanks, Kevin