Reviews (4,659)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for effectively building mailing lists and capturing customer emails, often through offers like a 10% discount. It's praised for easy installation, robust customization options, and seamless Shopify integration. The app also features detailed analytics and supports custom CSS. Merchants appreciate the quick performance and responsive customer support, which efficiently resolves issues and offers valuable business insights.

April 8, 2023

The customisability is amazing (and free), and the customer service even better. Pete and Mica were extremely prompt with their replies, and super helpful. As a novice e-commerce store builder, having an app with this kind of support is amazing.

Gecko Studio
New Zealand
About 13 hours using the app
TYDAL replied April 10, 2023

We are pleased to hear that we were able to provide you with exceptional support. We understand that building an e-commerce store can be challenging, and we are delighted to hear that our team was able to provide you with prompt and helpful assistance. Thank you for choosing our app and for placing your trust in us. Our team is committed to providing high-quality products and exceptional customer service, and we look forward to continuing to serve you in the future.
Cheers, Kevin

May 26, 2022

Customer service is impeccable! It was very easy to integrate and implement immediately. The templating is very straightforward and looks great.

Prxphecy
United States
About 13 hours using the app
TYDAL replied May 27, 2022

We're so glad to see that you had a 5-Star experience! We're always striving to help you and your business succeed! Thanks, Kevin

October 19, 2022

Easy to setup, instant and friendly support from Jel!
Thanks a lot! Would recommend this app to create your own subscription popup.

Neon Dreams
United States
About 13 hours using the app
TYDAL replied October 19, 2022

Your review made our day! 🤩 Thank you so much for the 5 stars and for recommending us to the Shopify community! Cheers, Kevin

September 14, 2022

The best customer service ever. Pete helped me resolve my concern in a quick and easy manner. Couldn't ask for better support than this. He deserves a raise. If I can only rate his service 10 stars, I certainly would. Thank you, Pete.

Choufani
United Arab Emirates
About 13 hours using the app
TYDAL replied September 14, 2022

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

October 28, 2022

Haven't put it in to use just yet, but it looks like it's got really great features and the support has been fantastic to help me get started!

The Mater Dei Shop
United States
About 12 hours using the app
TYDAL replied October 31, 2022

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! 🙌 Cheers, Kevin

October 26, 2022

Quick response and very friendly customer support. Comes back also with suggestions on how to improve your store. Keep it up!

Susu Shop Latvia
Latvia
About 12 hours using the app
TYDAL replied October 26, 2022

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are happy with our customer support! We're always striving to top your expectations and love the feedback! Much appreciated, Kevin

May 24, 2022

I used this app to display newsletter popup on my site. I like that it has most of the features in-built and support also is available instantly.

winterbladeco
United States
About 12 hours using the app
TYDAL replied May 24, 2022

Thank you for the awesome review! We truly appreciate you using our app! Best regards, Kevin

June 22, 2023

Very helpful! Even offered suggestions not related to their product to help me improve my store. Thanks!

Shell Design Boutique
United States
About 12 hours using the app
TYDAL replied June 22, 2023

Thanks for your feedback! So glad we could assist! We're always happy to help out in any way we can. Let us know if you need anything else. 👍 - Lea, Rivo Support Manager

February 15, 2022

Marianne was great and understood the assignment. She also let me know about the loyalty program to help maintain customers as well. Great job!

Kipean Designs
United States
About 11 hours using the app
TYDAL replied February 15, 2022

So glad to hear you had a 5-star experience! Thanks so much for the positive review and feedback! 🤩 Best regards, Kevin

December 1, 2022

Pete from customer service is amazing!!! He helped me so fast and didn't try pressure me into buying something!

Drip Too Soft
United States
About 11 hours using the app
TYDAL replied December 1, 2022

Thank you so much for leaving a 5-star review! All the best, Kevin