Reviews (4,659)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for effectively building mailing lists and capturing customer emails, often through offers like a 10% discount. It's praised for easy installation, robust customization options, and seamless Shopify integration. The app also features detailed analytics and supports custom CSS. Merchants appreciate the quick performance and responsive customer support, which efficiently resolves issues and offers valuable business insights.
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even after uninstalling the app, it leaves residue that I can't get rid of. I can see something when I open console saying, "Developer friendly loyalty - powered by Rivo." so frustrating
Hi Pranav,
This is Lea from Rivo! Thank you for bringing this issue to our attention. I apologize for the trouble you've had with the left-over codes. I've reached out to you via email to look into the issue and find a solution as quickly as possible.
We're committed to resolving this with you. Feel free to reply to the email thread or reach out to me directly at lea@rivo.io.
We look forward to hearing back from you!
Best regards,
Lea
Very intuitive and useful integration. Abbie in chat support was very helpful and prompt with her assistance.
Thanks so much for the positive review! Let us know if we can help answer any questions at any time. Cheers, Kevin
Very responsive to help, especially using the chat feature n the app. Big shout out to Arianne!! WHOOT WHOOT
5-Stars! Whoot Whoot! 🎉 We're so thrilled you are enjoying our services, and thanks for leaving an excellent review! We're always striving to top your expectations and love the feedback!
Much appreciated, Kevin
First time using coupon code app, easy to install. Abbie was great, really helpful. I enjoyed speaking with her.
Excelente servicio y respuesta , muy profesional y dispuesto a ayudar . gracias por la pronta respuesta
¡Gracias por el informe positivo! Estamos aquí para usted en cualquier momento que nos necesite. 😊 Saludos, Kevin
Fantastic, does what it says on the tin, very simple and easy to setup, very friendly customer service too (thanks Lance!)
We are so glad you love our app and services! Thank you so much for the positive feedback and review! 🌟 Best wishes, Kevin
Jel on support was super fast, did more than I asked for and kept me in the loop of progress
Happy to recommend. Thanks Jel
Providing fast and knowledgeable customer support is a top priority for us, and we're glad to hear that we were able to deliver that for you. Thank you for your feedback and for choosing our app!
Best wishes, Kevin
This is a Great App! The installation process is very simple and straight forward. It has a lot of different customizations and is very light, won't slow down your website! Also, their customer service agent Paul is great, helpful, supporting and funny :)
5-Stars! Whoot Whoot! 🎉 We're so thrilled you are loving our app and customer support! We're always striving to top your expectations and love the feedback! All the best, Kevin
Haven't used it yet, cannot comment on how to rate until I try it. Thanks again for your help, your customer service was great.
Hi Anthony,
This is Lea from Rivo.
Thank you for your review and feedback! We've reached out on your existing chat with our Support team to offer some help.
Please feel free to contact me back anytime: lea@rivo.io
Cheers!
Very helpful and great customer service. Thank you so much for helping out. I appreciate everything.
Thank you for your kind words! It's always our pleasure to assist and make sure you have a great experience. Don't hesitate to reach out again! - Lea, Rivo Support Manager