Reviews (4,640)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effectiveness in building mailing lists and offering customizable pop-up deals that enhance customer engagement and conversion rates. It is praised for its seamless Shopify integration, user-friendly design, and valuable features like smart triggers and precise targeting, even in the free plan. The app is noted for its quick setup, intuitive operation, and robust email capturing performance. Customer support is particularly commended for being responsive and helpful, with staff members like Jamie, Sam, and Arianne receiving specific praise for their exceptional service. This app is considered a valuable tool for improving marketing efforts and customer interactions.
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Fabulous!!! Customer service is top notch and they very helpful. Seems like they truly want store owners to succeed.
Your review means the world to us! We are always happy to help in any way we can and we are available anytime. Thanks so much for 5-stars! 🌟 Cheers, Kevin
Customer service is just another level - feels like luxury service :D very pleased, everything sorted real quick, helped a lot.
We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin
Intuitive tool that's easy to set up. However, what I really loved most was the above and beyond customer support! Not only did Abbie from Rivo help me with the couple of requests I had, but she also threw in some extra features for free which I didn't even know I needed. All of it will make the pop-up on my store really pop! Thank you, Rivo and Abbie!
We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. Best wishes, Kevin
Fast customer service, Abbie was great he even gave an extra mile and suggested me a few things on my website which is a big help. Cheers will recommend it to other users.
Extremely helpful & nice. He received my request & solved it instantly after receiving. The time frame in which he responded was also very fast.
So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team will be delighted to assist you. 😊 Much appreciated, Kevin
Used this app to help promote our quiz to visitors. It is so easy so customize. And Arianne was very helpful with all my needs. She is just the best!
We're so excited that you are enjoying our services! Your praise in your 5-Star review is very much appreciated! 🌟 Thanks, Kevin
Just downloaded, the app is clean and straightforward and the customer support is very helpful. Recommended!
Thanks a bunch for the awesome feedback! 🎉 We pride ourselves on providing top-notch support, and we're glad to hear you had a great experience with us. Thanks for the recommendation! 🙌
- Lea & Rivo Team
Incredibly prompt, responsive and helpful customer service (the agent was named Paul)! Better than big tech's customer service!
We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. Our team here at RIvo will be delighted to assist you.
All the best, Kevin
App is great and really impressed with the customer service. I was helped by Abbie and she even waiting for me as i had to step away for a bit.
We're so excited that you are enjoying our services! Your praise in your 5-Star review is very much appreciated! Thanks, Kevin
I'm just starting with the App and my initial test is whether can I get help. Indeed I did, it was helpful and friendly.
Awesome! We truly appreciate you choosing our app and are so grateful for your positive feedback and review! 🤩 Cheers, Kevin