Reviews (4,659)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for effectively building mailing lists and capturing customer emails, often through offers like a 10% discount. It's praised for easy installation, robust customization options, and seamless Shopify integration. The app also features detailed analytics and supports custom CSS. Merchants appreciate the quick performance and responsive customer support, which efficiently resolves issues and offers valuable business insights.

October 13, 2023

great costumer service!

DYZ
United States
About 7 hours using the app
TYDAL replied October 16, 2023

Thanks so much for your feedback! We're thrilled you enjoyed our customer service. Your satisfaction is our top priority!
- Lea & Rivo Team

November 28, 2023

Great app, very easy to customize exactly how you want it! The pop-ups look very professional and the customer service is incredible! Would highly recommend.

Rviita
Canada
About 7 hours using the app
TYDAL replied November 30, 2023

Awesome to hear you love our app and support! Your recommendation means a lot to us. Thank you!
- Lea & Rivo Team

January 22, 2022

Using this app was quick and easy to make it functional on my website. It took less than 30 min to get everything up and running. Customer Service was excellent and offered a few additional tips to make my website look better.

Nature of Roses
Canada
About 7 hours using the app
TYDAL replied January 24, 2022

We are so glad you had a 5-star experience in using our app! Thanks so much for the positive feedback and 5-star review! 🎉 Best regards, Kevin

February 3, 2023

Abbie from customer service was incredibly helpful not only in getting my account set up but also giving me tips and tricks for Shopify - she even gave me an IG follow! Thanks again, Abbie!

CostumesXchange
United States
About 7 hours using the app
TYDAL replied February 5, 2023

It's music to our ears that you are happy with our customer support! Your 5-star review is much appreciated! 🌟 Thanks, Kevin

August 1, 2023

The directions received in today's chat were super helpful.
I appreciate all the help received today.

Thanks a lot Jel!

QUOALA
Switzerland
About 7 hours using the app
TYDAL replied August 7, 2023

Thanks for the kind words. It means a lot to us! 😊 We're thrilled to hear that our support was helpful to you. 🙌 It's always a pleasure to assist. If you ever need anything else, feel free to reach out!
- Lea & Rivo Team

July 19, 2022

Great app, great customer service; this app is so great, and it is totally free, with no hidden cost. Recommend

Jessartdecoration
Australia
About 7 hours using the app
TYDAL replied July 19, 2022

Wonderful! 🎉Thank you so much for the positive review and for recommending us to the Shopify community! If you ever need anything at all, we are always here for you! Best regards, Kevin

October 2, 2023

Simple format, effective, friendly and helpful staff (Thank you Arianne!)!

NorthWest Short Line
United States
About 7 hours using the app
TYDAL replied October 4, 2023

We appreciate your review! It's great to hear that you found our app easy to set up and works well for your store. Our team is always here to assist whenever you need us!
- Lea & Rivo Team

June 28, 2022

Quick and easy setup and very helpful chat, I like that I can remove the branding for free as well. Recommended!

Baba Ali
United Kingdom
About 7 hours using the app
TYDAL replied June 29, 2022

Thanks so much for the positive review and for recommending us to the Shopify community! Much appreciated, Kevin

November 17, 2022

The Popup works how I want it to and is easy to use, did I mention it's free? Pete was nice and informative and opened my eyes to the other great apps Rivo have - which was a pleasant surprise. 10/10 highly recommend.

Cork
Australia
About 7 hours using the app
TYDAL replied November 17, 2022

Your kind words are very much appreciated! 🤩 Thank you so much for the wonderful feedback and for recommending us to the Shopify community! All the best, Kevin

November 27, 2022

Permite criar e personalizar popups para diversos tipos de interação com o cliente.
Uma excelente aplicação e um excelente atendimento.
Sempre disponíveis e em tempo real.

Loja Brilhos da Moda
Portugal
About 7 hours using the app
TYDAL replied November 27, 2022

Obrigado pela maravilhosa avaliação! Agradecemos por ajudar a compartilhar a palavra sobre nós! Um brinde ao sucesso para você e sua empresa! Tudo de bom,Kevin