Reviews (4,640)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effectiveness in building mailing lists and offering customizable pop-up deals that enhance customer engagement and conversion rates. It is praised for its seamless Shopify integration, user-friendly design, and valuable features like smart triggers and precise targeting, even in the free plan. The app is noted for its quick setup, intuitive operation, and robust email capturing performance. Customer support is particularly commended for being responsive and helpful, with staff members like Jamie, Sam, and Arianne receiving specific praise for their exceptional service. This app is considered a valuable tool for improving marketing efforts and customer interactions.
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Best Pop-Up App on Shopify. This is undoubtedly the best app and the best-est customer support team I have ever experienced. The team is so helpful that they tailor-made it for my store. You ask them for anything and they will help you with the form. WOW EXPERIENCE!!
What a wonderful review! 🤩 Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🎉 Cheers, Kevin
Very good service and the app works very well. I am happy :)
Glad to hear you're happy with our app and support service! 😊 Thanks for your kind words. We're here to make your experience better.
- Lea & Rivo Team
Just downloaded the app and I can say that the customer service is excellent! Looking forward to using more features of this app! Recommended : )
Thank you so much for choosing our app and for recommending us! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Cheers, Kevin
Paul was great with helping me navigate the app as well as learning things about my store. Quick, fast and he was so nice! Highly recommended
Thank you for the wonderful review! We appreciate you helping to share the word about us! Cheers to success to you and your business! 🙌 All the best, Kevin
Good customer service! The app is very easy to use and the staff have a good sense of humor! I recommend.
Excellent! It's music to our ears that you are happy with our customer service! If there's anything else you need, just let us know. Thanks, Kevin
This is extremely easy to navigate. When I ran into trouble, Lance was extremely helpful and knowledgeable. I highly recommend this app!
Thank you so much for the positive review and for recommending us to the Shopify community! 🎉 Much appreciated, Kevin
After installing the app, my first pop-up was live in less than 2-minutes. I changed some text, selected to offer a discount on the first purchase and boom. That quick. I used the basic template, which to be honest is all you need. If you want something more fancy, then you can do that too. Really impressed with the speed and ease. Thanks, guys
Thank you so much for taking the time to share your experience! We're glad to hear that you found our app easy to use and were able to set it up quickly. We're always here to help if you need anything and appreciate your support! 🙌 - Lea, Rivo Support Manager
I reached out to customer service and Lance was an absolute pleasure to work with. Answered all my questions and got me fixed up in no time.
So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team will be delighted to assist you. 😊 Much appreciated, Kevin
Fantastic service by Jel! Knowledgeable and very friendly! Thank you so much for all your help so far! :)
Thank you for the awesome review! It's great to hear that Jel was able to assist you and provide fantastic support. We appreciate your kind words! - Lea, Rivo Support Manager
I would recommend. Abbie easily answered my questions. She also made a few welcomed suggestions. She waited for me while I made the updates and sent a screen shot confirming that change on her end. Great experience!
We're thrilled that we were able to provide you with outstanding service. Thank you for taking the time to share your positive experience with us and for recommending us to the community!
Cheers, Kevin