Reviews (4,659)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for effectively building mailing lists and capturing customer emails, often through offers like a 10% discount. It's praised for easy installation, robust customization options, and seamless Shopify integration. The app also features detailed analytics and supports custom CSS. Merchants appreciate the quick performance and responsive customer support, which efficiently resolves issues and offers valuable business insights.
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Love it, super helpful. easy to maneuver! customer service was quick and easy.. saw this on a blog site and gave it a shot :)
Thanks so much for using our app! If you have any questions or if we can help along the way, please feel free to reach out to us anytime. Best regards, Kevin
Great tool and great customer service. I got a response withing a minute on a Saturday! Mica was super helfpul and very friendly. Thank you!!!
Your kind words and positive feedback mean the world to us! Thank you so much for the review and we are always happy to help any time. 🌟 Best wishes, Kevin
Lance was extremely helpful with getting me started with the popup for my store. He even gave me a helpful suggestion to implement for my store! I really appreciate him going above and beyond with his service!
5-Stars! Whoot Whoot! 🎉 We're so thrilled you are happy with our services and thanks for leaving an excellent review! We're always striving to top your expectations and love the feedback! Much appreciated, Kevin
Ich habe die App gerade erst installiert, daher kann ich über diese leider noch nicht all zu viel berichten, außer dass sie einfach zu bedienen ist. Ich habe jedoch gleich den Support Chat beansprucht um das Branding los zu werden und dabei wurde mir Alex zugeteilt. Sie hat mir innerhalb von Sekunden geholfen und war mit Abstand die netteste Person die ich jemals in einem Support Chat getroffen habe. Vielen lieben Dank Alex! <3
Vielen Dank für die Installation unserer App! Wir sind Kunden wie Ihnen sehr dankbar und wissen die Nutzung unserer App sehr zu schätzen. Wenn Sie unterwegs weitere Hilfe benötigen, zögern Sie bitte nicht, uns dies mitzuteilen. Hier bei Rivo steht die Zufriedenheit unserer Kunden an erster Stelle. 🙌 Prost, Kevin
I just started using this app but so far so good. Seems easy to use and self explanatory. My customer service rep Yaci was very charming and helpful she even told me there was a problem with my Instagram link after trying to follow me. If it wasn't for her I never would have known. Overall happy so far.
Wonderful! 🙌 Thanks so much for choosing our app and sharing the positive feedback! If any questions come up or if we can help along the way, feel free to reach out to us anytime. All the best, Kevin
great app for inserting a popup, too bad it doesn't work with another app I have installed and you can only insert one popup at a time!
Thanks for the review, we appreciate your feedback! We'll definitely look into making our app more compatible with other apps and building new features in the future.
- Lea & Rivo Team
More stars needed for the service provided by Arianne this morning. I'm very new to all things e-commerce and she helped me with things I didn't even know I needed help with to make my site easier to navigate for my customers. Thanks for the help and support!
Very Good experience chatting with Lance ! They removed the "Powerd by Rivo" text within few minutes.
We're so happy to see that you had a 5-Star experience! 🌟 We're always striving to help you and your business succeed! 🙂 Thanks, Kevin
Arianne was soo helpful. App works perfect and its soo easy to adjust anything. I would definitely recommend.
Thanks so much for the positive review and for recommending us to the Shopify community! 🙌 Cheers, Kevin
Their customer support is lightning-fast. Paul helped me add a Custom CSS feature and code to my store. I Highly recommend this App.
It's great to hear that we were able to provide you with fast and knowledgeable assistance. Thank you for the 5-star feedback and for recommending us! 🌟
Much appreciated, Kevin