Reviews (4,659)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for effectively building mailing lists and capturing customer emails, often through offers like a 10% discount. It's praised for easy installation, robust customization options, and seamless Shopify integration. The app also features detailed analytics and supports custom CSS. Merchants appreciate the quick performance and responsive customer support, which efficiently resolves issues and offers valuable business insights.
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Seamless platform and efficient customer service!
Thank you for the feedback! We strive to provide a seamless platform and efficient customer service for a great experience.
- Lea & Rivo Team
Great app, very simple to use! customer service replied immediately to a question I had, 100% recommend.
Thank you so much for your kind words! We're glad you enjoyed our app and found our team helpful. Your recommendation means a lot!
- Lea & Rivo Team
I just installed this app. I chatted with Therese who helped me set up popup for my store and remove branding. The customer service was really great. They answer the chat instantly and solve any issue you face. Love the app.
Hi, Knickerbocker Grocer team! 👋
Just checking in to see how you are liking the app so far. Our goal is for you and all our merchants to have a 5-Star experience so any thoughts, suggestions, questions, or concerns would be awesome! 😊 Please don't hesitate to send us a message. Our team will be delighted to assist you!
Best regards, Kevin
it was helpful betty has helped me and was very nice, thank you again and wish you a nice day and time.
Glad that we were able to help you with your concern. If there's anything else we can do along the way, please let us know. Our team here at Rivo is always happy to help. Cheers, Kevin
Super easy to set up, looks great! And customer service is fantastic. I chatted with Ryan to remove branding and it was simple and fast. Highly recommended!
Thank you so much for the feedback and for recommending us! We're glad you love our app's setup process and customer support. 🤩 Feel free to reach out to us anytime if you have additional questions. We are always happy to help in any way we can! All the best, Kevin
A great app, the customer support is exemplary, Arianne helped me quickly with all my questions, I recommend.
Your kind words mean a lot to us and we're grateful for the opportunity to serve you. Thank you for recommending us!
Much appreciated, Kevin
I got AMAZING help from Abbie. She went above and beyond and gave me some tips for my business. I am very impressed with the customer service. Thank you!!!
Thank you for taking the time to leave us a review! It's our pleasure to have provided you with top-notch customer service and we hope you find the tips for your business helpful. - Lea, Rivo Support Manager
Love the app. Very helpful, attentive and great customer services. Thank you, Abbie. Recommend to everyone.
We are so happy that you love our app and customer service! Thank you so much for the 5-star review and for recommending us to the community! 🎉 Cheers, Kevin
this is a brilliant app, that does its job wonderfully well. and the customer service is excellent . I strongly recommend this app.
Thank you for the 5-stars and for recommending us to the Shopify community! 🎉 Cheers, Kevin
The customer service experience is excellent, the response is very timely.It's a very good application!
It's music to our ears that you are happy with our customer service! If there's anything else we can do, just let us know. We're always here to help. Thanks, Kevin