Reviews (4,640)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effectiveness in building mailing lists and offering customizable pop-up deals that enhance customer engagement and conversion rates. It is praised for its seamless Shopify integration, user-friendly design, and valuable features like smart triggers and precise targeting, even in the free plan. The app is noted for its quick setup, intuitive operation, and robust email capturing performance. Customer support is particularly commended for being responsive and helpful, with staff members like Jamie, Sam, and Arianne receiving specific praise for their exceptional service. This app is considered a valuable tool for improving marketing efforts and customer interactions.

April 5, 2022

This is a wonderful app, so easy to set up, and looks so nice, also customer service is awesome. and its free too.

Vitasell.net
United States
About 2 hours using the app
TYDAL replied April 5, 2022

We're so glad you love the app and the setup process. 🤩 Feel free to reach out to us anytime if you have any questions. Our team is always happy to help! Thanks, Kevin

August 23, 2022

Well designed and easy to use. Great customer service. Looking forward to seeing how it works with my website.

Dirk Seyfried Photography
United Kingdom
About 2 hours using the app
TYDAL replied August 23, 2022

We truly appreciate the 5-Star review! These reviews make our day here. If there's anything else we can do to help, just let us know. Thanks, Kevin

July 7, 2022

Customer Support is superior to any other I have experienced. Abbie is beyond great!!! Also, app is clean and easy to set up

Pure Bomb
United States
About 2 hours using the app
TYDAL replied July 7, 2022

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

June 30, 2022

So I contacted the support for removing the branding.. And it was the best experience we had so far with a support from a Shopify App! Alex was really helpful and fast in solving this problem. She was also very funny which made my day! Keep up the great mood Alex! Thank You

UNYFORM GmbH
Germany
About 2 hours using the app
TYDAL replied June 30, 2022

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 Thanks, Kevin

November 28, 2022

Great app and fantastic assistance from Yaci on live chat! Still exploring it and already loving it!

Moramora Haute Parfumerie
Canada
About 2 hours using the app
TYDAL replied November 28, 2022

We really appreciate the 5-Star review! These reviews make our day here. 😊 Thanks, Kevin

January 19, 2022

I am a newbie to all of this and choose this app because of the reviews and that it was free. Although this app is free, i found it very easy and straight forward to use. Also the customer service is fabulous. They went above and beyond for me and added a few things to the email pop ups to make it more my brand.

Access Beauty Aesthetics
United Kingdom
About 2 hours using the app
TYDAL replied January 19, 2022

Thank you so much for choosing our app! 🙌 We're so thankful for customers like you and are super excited to be able to contribute to you and your business's success. 🤩 If you need help along the way, please don't hesitate to let us know! Our team is always here for you. Much appreciated, Kevin

November 25, 2022

Great app!! Pop up look perfect with many options you can customize. Another cool thing is the great support. A must app you should have in your shopify.

La Tendeta del Cuero
Spain
About 2 hours using the app
TYDAL replied November 25, 2022

Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! 🤩 Much appreciated, Kevin

May 19, 2023

Great experience so far. After installing the app today I chatted with Abbie to help me with the set up and she was great.

Copper State Forge
United States
About 2 hours using the app
TYDAL replied May 23, 2023

Thank you so much for your kind words! It means the world to us that you had a great experience with our app and our team. If you have any more questions or concerns, don't hesitate to reach out to us! - Lea, Rivo Support Manager

February 26, 2022

Aroll went above and beyond to help with setting up and extra features. Would not hesitate to recommend.

Pikes Pouches
United Kingdom
About 2 hours using the app
TYDAL replied February 28, 2022

Thank you so much for the positive feedback and for recommending us to the community! 🎉 Your 5-stars are much appreciated! Best wishes, Kevin

Edited March 22, 2023

Pete is great - quick replies and really great customer service. I recommend this app for sure! Thank you.

GIRLBOSS HEALTH
South Africa
About 2 hours using the app
TYDAL replied March 23, 2023

Thank you so much for the amazing 5-star review! Means the world to us, and we are here for you anytime. 😊
Cheers, Kevin