Reviews (4,659)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for effectively building mailing lists and capturing customer emails, often through offers like a 10% discount. It's praised for easy installation, robust customization options, and seamless Shopify integration. The app also features detailed analytics and supports custom CSS. Merchants appreciate the quick performance and responsive customer support, which efficiently resolves issues and offers valuable business insights.

September 22, 2022

Online staff was very helpful and app offers a lot for free! excited to start using on my Shopify store!

Hidn Hills
United States
About 4 hours using the app
TYDAL replied September 22, 2022

Excellent! We appreciate you leaving a positive review! Thanks, Kevin

February 19, 2023

I had an issue after installing the app in the way I modified the pop-up. Paul was super helpful in fixing the issue. I had been frustrated, but his funny conversational style immediately put me at ease. Super happy with the customer service and the app! Paul is the best!

Oak Lodge Pottery
United States
About 4 hours using the app
TYDAL replied February 19, 2023

Your satisfaction is our top priority, so it's wonderful to hear that we're delivering on that. If there's anything else we can do to help, please don't hesitate to reach out.
Best regards, Kevin

January 21, 2022

Awesome customer service. This app is well useful for beginners trying to get emails for their new company. Try this application now it is awesome.

Well Health Hub
United States
About 4 hours using the app
TYDAL replied January 24, 2022

We are so grateful that you are satisfied with our customer service. We truly appreciate you using our app. Thanks, Kevin

April 14, 2023

Abbie help me so fast, excellent costumer service! everything work perfect and im so happy with it , thank you

MR Streetwear WRLD
United States
About 4 hours using the app
TYDAL replied April 17, 2023

We're so happy to see that you had a 5-Star experience! 🌟 We're always striving to help you and your business succeed!
Best wishes, Kevin

October 3, 2022

Super kompetente und schnelle Beratung und Kundenservice. Ich bin jetzt schon mal ein Fan. Die Pop-Ups sind einfach zu bauen und simple gestalltet. Ich bin gespannt auf die Conversion.

Better Lunch Project
Germany
About 4 hours using the app
TYDAL replied October 3, 2022

Ihre Bewertung bedeutet uns die Welt! Wir helfen Ihnen gerne weiter und stehen Ihnen jederzeit zur Verfügung. Vielen Dank für 5 Sterne! 🌟 Prost, Kevin

July 25, 2023

Abbie was AWESOME! Really got to give Rivo credit for making a ton of these apps user friendly and affordable. This pop up app is super slick, and Abbie was quick at unlocking the custom features in order for me to play around with the CSS. Much appreciated it. Rivo, Abbie deserves a raise! Stellar customer service.

Bit Swagg
United States
About 4 hours using the app
TYDAL replied July 29, 2023

Thank you so much for the kind words! 😊 We're thrilled that you had an awesome experience with our team. We'll strive to keep providing awesome customer service. Thanks again and have a fantastic day!
- Lea & Rivo Team

January 10, 2023

Thanks a lot for Paul's help. He is very friendly and professional. I will use this App in different stores.

kukirin-scooter
Hong Kong SAR
About 4 hours using the app
TYDAL replied January 10, 2023

Your review means the world to us! We are always happy to help in any way we can and are available anytime. Thanks so much for 5-stars! 🌟Cheers, Kevin

March 5, 2023

just downloaded the app and so far it has the easiest to set up and get going thanks to the awesome service from Paul. app and customer service team is great! highly recommend

JV Pro USA
United States
About 4 hours using the app
TYDAL replied March 6, 2023

We're thrilled to have you on board! Our goal is to make your Shopify experience as smooth and successful as possible, so if there's anything else we can do to help, just let us know.
Cheers, Kevin

April 15, 2022

Sehr schnelle und nette Beratung bis jetzt ist es sehr aufgebaut und sehr einfach für Anfänger. kann ich so weiter empfehlen

Cozy Kidz
Switzerland
About 3 hours using the app
TYDAL replied April 15, 2022

Vielen Dank für die 5 Sterne und dafür, dass Sie uns an die Shopify-Community weiterempfehlen! 🌟Prost, Kevin

November 5, 2022

Fantastic customer service! They responded lightning fast and helped me with everything I needed. And then some! I Highly recommend it!

Air Cot
United States
About 3 hours using the app
TYDAL replied November 8, 2022

Thank you so much for the positive review and for recommending us to the Shopify community! 🎉 Much appreciated, Kevin