Reviews (4,646)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to effectively build mailing lists and capture customer emails, often through incentives like a 10% discount. It's praised for its easy installation, user-friendly customization, smart triggers, precise targeting, and seamless integration with Shopify. The app also offers detailed analytics that help in optimizing marketing campaigns. Performance is noted as quick and reliable. Customer support, especially from staff members like Jamie and Sam, is frequently commended for being responsive and helpful.

June 30, 2022

So I contacted the support for removing the branding.. And it was the best experience we had so far with a support from a Shopify App! Alex was really helpful and fast in solving this problem. She was also very funny which made my day! Keep up the great mood Alex! Thank You

UNYFORM GmbH
Germany
About 2 hours using the app
TYDAL replied June 30, 2022

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 Thanks, Kevin

November 28, 2022

Great app and fantastic assistance from Yaci on live chat! Still exploring it and already loving it!

Moramora Haute Parfumerie
Canada
About 2 hours using the app
TYDAL replied November 28, 2022

We really appreciate the 5-Star review! These reviews make our day here. 😊 Thanks, Kevin

January 19, 2022

I am a newbie to all of this and choose this app because of the reviews and that it was free. Although this app is free, i found it very easy and straight forward to use. Also the customer service is fabulous. They went above and beyond for me and added a few things to the email pop ups to make it more my brand.

Access Beauty Aesthetics
United Kingdom
About 2 hours using the app
TYDAL replied January 19, 2022

Thank you so much for choosing our app! 🙌 We're so thankful for customers like you and are super excited to be able to contribute to you and your business's success. 🤩 If you need help along the way, please don't hesitate to let us know! Our team is always here for you. Much appreciated, Kevin

November 25, 2022

Great app!! Pop up look perfect with many options you can customize. Another cool thing is the great support. A must app you should have in your shopify.

La Tendeta del Cuero
Spain
About 2 hours using the app
TYDAL replied November 25, 2022

Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! 🤩 Much appreciated, Kevin

May 19, 2023

Great experience so far. After installing the app today I chatted with Abbie to help me with the set up and she was great.

Copper State Forge
United States
About 2 hours using the app
TYDAL replied May 23, 2023

Thank you so much for your kind words! It means the world to us that you had a great experience with our app and our team. If you have any more questions or concerns, don't hesitate to reach out to us! - Lea, Rivo Support Manager

February 26, 2022

Aroll went above and beyond to help with setting up and extra features. Would not hesitate to recommend.

Pikes Pouches
United Kingdom
About 2 hours using the app
TYDAL replied February 28, 2022

Thank you so much for the positive feedback and for recommending us to the community! 🎉 Your 5-stars are much appreciated! Best wishes, Kevin

Edited March 22, 2023

Pete is great - quick replies and really great customer service. I recommend this app for sure! Thank you.

GIRLBOSS HEALTH
South Africa
About 2 hours using the app
TYDAL replied March 23, 2023

Thank you so much for the amazing 5-star review! Means the world to us, and we are here for you anytime. 😊
Cheers, Kevin

July 23, 2022

Helpful customer service. The Pop-up looks great on the website. Thank you for helping me with my request!

AnalogueLab
Philippines
About 2 hours using the app
TYDAL replied July 25, 2022

So pleased that we were able to help you with your request. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team would be delighted to assist you. 😊 Much appreciated, Kevin

November 22, 2022

Support is phenomenal, the app works great! I'm really impressed by the customization, exactly what I was looking for.

cozykaiju
United States
About 2 hours using the app
TYDAL replied November 22, 2022

Wonderful! We are always here to help and super excited that our app was exactly what you were looking for! 🎉 Thanks so much for the positive feedback and review! Best wishes, Kevin

November 25, 2022

Set up was super easy and I could personalize it to my brand. I even was able to add my logo! Excellent customer service!

🎹 Music Theory Shop
United States
About 2 hours using the app
TYDAL replied November 26, 2022

So glad that you are happy our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! Best regards, Kevin