Reviews (4,640)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effectiveness in building mailing lists and offering customizable pop-up deals that enhance customer engagement and conversion rates. It is praised for its seamless Shopify integration, user-friendly design, and valuable features like smart triggers and precise targeting, even in the free plan. The app is noted for its quick setup, intuitive operation, and robust email capturing performance. Customer support is particularly commended for being responsive and helpful, with staff members like Jamie, Sam, and Arianne receiving specific praise for their exceptional service. This app is considered a valuable tool for improving marketing efforts and customer interactions.
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De app werkt super handig om pop venster toe te voegen aan je website. De customer service reageert meteen op al je vragen en is erg behulpzaam. Ik raad deze app zeker aan!
Uw vriendelijke woorden betekenen de wereld voor ons! Heel erg bedankt voor de positieve feedback en voor het helpen delen over ons! 🤩 Zeer gewaardeerd, Kevin
Excellent service. He has given me more help than I expected. I'm confident that I would get more wonderful assistance if I need it in the future, thanks so much.
Your feedback means the world to us! Thank you so much for the awesome review, and we are here for you anytime! 😊 Best regards, Kevin
I have just downloaded and created my first pop up and all seems to work fine. The app is simple and was easy to use, great for practicality when you are a beginner . The customer service was excellent, quickly answered all my questions. Thanks Paul and Mica
Thank you so much for the wonderful 5-star review! 🙌 We're so excited to be part of your business growth and success! If you need anything at all, just let us know anytime. All the best, Kevin
I just had the best customer service & help ever! Jen was extremely helpful and nice! I recommend using their apps cuz they are really amazing.
We appreciate your recommendation and are thrilled to have earned your trust. Thank you for taking the time to share your experience with others and for the wonderful feedback!
Much appreciated, Kevin
I suggest a 100%, app is great and service is also top notch. Best service provided by Lance. Glad I did business with you guys!!
Your review made our day! Thank you so much for the 5 stars and for recommending us to the Shopify community! 🙌 Cheers, Kevin
paul is so helpful!!!! & loving the app so farr & it's freeeeeee!
Thank you so much for your review! We're glad that you're enjoying our app. Keep exploring and let us know if there's anything else we can do to make your experience even better! - Lea, Rivo Support Manager
this app is amazing,, & Therese was especially friendly & resolved all the issues i had quickly & professionally!
So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team will be delighted to assist you. 😊 Much appreciated, Kevin
The customer service is really top notch. I own my own business and know how difficult it can be sometimes. But they are fast, friendly, helpful and thoughtful. My compliments!
We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin
Jel was so pleasant to work with! They made the IM experience enjoyable and super personable which tends to not be the case on most website chat IMs. So glad to work with this company!
Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! 🤩 Much appreciated, Kevin
Popup blocked product image and description causing Google to suspend the account. Also after removing the app it still left scripts in the theme so now I'm left with a 404 when the page is loaded. Really poor quality app.
Hi Daniel,
This is Lea from Rivo! Thank you for bringing this issue to our attention. I apologize for the trouble you've had with the left-over codes. I've reached out to you via email to look into the issue and find a solution as quickly as possible.
We're committed to resolving this with you, feel free to reply to the email thread or reach out to me directly at lea@rivo.io.
We look forward hearing back from you!
Best regards,
Lea