Reviews (4,659)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for effectively building mailing lists and capturing customer emails, often through offers like a 10% discount. It's praised for easy installation, robust customization options, and seamless Shopify integration. The app also features detailed analytics and supports custom CSS. Merchants appreciate the quick performance and responsive customer support, which efficiently resolves issues and offers valuable business insights.

July 5, 2023

Just downloaded, the app is clean and straightforward and the customer support is very helpful. Recommended!

devout hand
Netherlands
About 3 hours using the app
TYDAL replied July 7, 2023

Thanks a bunch for the awesome feedback! 🎉 We pride ourselves on providing top-notch support, and we're glad to hear you had a great experience with us. Thanks for the recommendation! 🙌
- Lea & Rivo Team

December 23, 2022

App is great and really impressed with the customer service. I was helped by Abbie and she even waiting for me as i had to step away for a bit.

Alka-Hydrate Water
United States
About 3 hours using the app
TYDAL replied December 25, 2022

We're so excited that you are enjoying our services! Your praise in your 5-Star review is very much appreciated! Thanks, Kevin

July 31, 2022

I'm just starting with the App and my initial test is whether can I get help. Indeed I did, it was helpful and friendly.

Snacks of Substance
United States
About 3 hours using the app
TYDAL replied August 2, 2022

Awesome! We truly appreciate you choosing our app and are so grateful for your positive feedback and review! 🤩 Cheers, Kevin

June 22, 2022

This app is the most user friendly I've tried. Super easy to set up and Maria was quick to respond and so helpful! I'd recommend this app without hesitation. Thanks, Maria for making it so quick and easy to get started!

The Village Tinker
United States
About 3 hours using the app
TYDAL replied June 22, 2022

What a wonderful review! 😍 This made our day and we are so grateful for Merchants like you! We are always here and happy to help in any way we can. Thanks so much for the positive feedback and for recommending us to the community. Best wishes, Kevin

June 29, 2023

Abbie was extremely helpful and fast with everything. She even went out of her way to help me with things I never even asked for. 5 stars for

king810store
United States
About 3 hours using the app
TYDAL replied July 3, 2023

Thanks so much for your awesome review! Our goal is to go the extra mile to assist and provide top-notch support. We appreciate your feedback!
- Lea, Rivo Support Manager

June 15, 2022

Un app molto utile e ben funzionate, facile da utilizzare e molto intuitiva. Betty dell'assistenza è stata molto gentile!

Podhio
Italy
About 3 hours using the app
TYDAL replied June 15, 2022

Apprezziamo davvero il tuo utilizzo della nostra app e ti ringraziamo per aver dedicato del tempo a lasciare una recensione a 5 stelle. Se c'è qualcos'altro con cui possiamo aiutarti, non esitare a farcelo sapere. Cordiali saluti, Kevin

October 20, 2022

Paul of customer service was really nice, unfortunately the app didn't do what we need it to do - but for discounts pop up offers and newsletters this seems to be the right app! It works really well and effortlessly

Migo
Netherlands
About 3 hours using the app
TYDAL replied October 20, 2022

We're sorry that we don't have the feature you were looking for yet, but those are excellent suggestions! Your review is essential in helping us improve the app, and I have sent over your feedback to our product team. If there's anything else you would like to add, just contact us anytime. 😃 Cheers, Kevin

October 16, 2022

I'M NOT SURE I WILL USE THE ACTUAL APP DUE TO LIMITATIONS IN CUSTOMIZATION, BUT 10/10 FOR CUSTOMER SERVICE. LANCE WAS BEYOND HELPFUL - A COMPLETE DOLL!

The Solshine Jewelry Co.
United States
About 3 hours using the app
TYDAL replied October 17, 2022

We're so happy to see that you had a great experience with our customer service! We're always striving to help you and your business succeed! If there's anything else you need along the way, just let us know anytime. 😊 Thanks, Kevin

November 4, 2023

I have just started using it. So far I'm really liking it

KnotArtistry
United States
About 3 hours using the app
TYDAL replied November 6, 2023

Great to hear you're enjoying your early experience with our service! If you need any guidance or have questions as you continue, we're here to help. Thanks for the positive feedback!
- Kevin & Rivo Team

October 15, 2022

Great app and service! I really enjoyed working with Yaci, she went well above and beyond to ensure I was set up correctly and answered my follow up questions effectively!

Serenity Handcrafted
United States
About 3 hours using the app
TYDAL replied October 17, 2022

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are happy with our services! We're always striving to top your expectations and love the feedback! Much appreciated, Kevin