Reviews (4,659)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for effectively building mailing lists and capturing customer emails, often through offers like a 10% discount. It's praised for easy installation, robust customization options, and seamless Shopify integration. The app also features detailed analytics and supports custom CSS. Merchants appreciate the quick performance and responsive customer support, which efficiently resolves issues and offers valuable business insights.
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Ho installato ed usato l'app da poche ore e devo ammettere che rispetto alla precedente che avevo e alle altre che sono in giro è davvero sorprendente! Si configura e personalizza in modo semplicissimo ed è subito tutto chiaro. Ho contattato l'assistenza per la rimozione del branding e subito ho avuto il piacere di parlare con il gentilissimo PAUL che ha esaudito la mia richiesta. Che dire, la consiglio a tutti!
Che recensione meravigliosa! 🤩 Questo ha reso il nostro giorno più bello e siamo così grati ai commercianti come te! Siamo sempre qui e felici di aiutare in ogni modo possibile. Grazie mille per il feedback positivo e per averci consigliato a tutti. 😊 Ciao, Kevin
We actually started using this app to provide customers opt in pop ups and to nudge them to a little indulgence in their purchase decision. The set up was super easy and the pop up seems to be working, No issues so far, touch wood. And their chat agents are easy and prompt to connect and we had a chance to get CS agent Arianne's help and they were super helpful.
We love helping businesses and truly appreciate you using our app! Thank you so much for the positive feedback and 5-star review! Let us know anytime if further questions come up or if we can help along the way. 🙌 All the best, Kevin
Best Pop-Up App on Shopify. This is undoubtedly the best app and the best-est customer support team I have ever experienced. The team is so helpful that they tailor-made it for my store. You ask them for anything and they will help you with the form. WOW EXPERIENCE!!
What a wonderful review! 🤩 Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🎉 Cheers, Kevin
Just downloaded the app and I can say that the customer service is excellent! Looking forward to using more features of this app! Recommended : )
Thank you so much for choosing our app and for recommending us! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Cheers, Kevin
Paul was great with helping me navigate the app as well as learning things about my store. Quick, fast and he was so nice! Highly recommended
Thank you for the wonderful review! We appreciate you helping to share the word about us! Cheers to success to you and your business! 🙌 All the best, Kevin
Good customer service! The app is very easy to use and the staff have a good sense of humor! I recommend.
Excellent! It's music to our ears that you are happy with our customer service! If there's anything else you need, just let us know. Thanks, Kevin
This is extremely easy to navigate. When I ran into trouble, Lance was extremely helpful and knowledgeable. I highly recommend this app!
Thank you so much for the positive review and for recommending us to the Shopify community! 🎉 Much appreciated, Kevin
Very good service and the app works very well. I am happy :)
Glad to hear you're happy with our app and support service! 😊 Thanks for your kind words. We're here to make your experience better.
- Lea & Rivo Team
After installing the app, my first pop-up was live in less than 2-minutes. I changed some text, selected to offer a discount on the first purchase and boom. That quick. I used the basic template, which to be honest is all you need. If you want something more fancy, then you can do that too. Really impressed with the speed and ease. Thanks, guys
Thank you so much for taking the time to share your experience! We're glad to hear that you found our app easy to use and were able to set it up quickly. We're always here to help if you need anything and appreciate your support! 🙌 - Lea, Rivo Support Manager
I reached out to customer service and Lance was an absolute pleasure to work with. Answered all my questions and got me fixed up in no time.
So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team will be delighted to assist you. 😊 Much appreciated, Kevin