Reviews (4,646)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to effectively build mailing lists and capture customer emails, often through incentives like a 10% discount. It's praised for its easy installation, user-friendly customization, smart triggers, precise targeting, and seamless integration with Shopify. The app also offers detailed analytics that help in optimizing marketing campaigns. Performance is noted as quick and reliable. Customer support, especially from staff members like Jamie and Sam, is frequently commended for being responsive and helpful.

October 16, 2022

Responsive support that replies fast.
Easy to use app.
Works well with shopify theme.
Highly recommend app.

Easyroo
Australia
About 1 hour using the app
TYDAL replied October 17, 2022

You are awesome! We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team will be happy to assist you. 🙂 Thanks, Kevin

September 20, 2022

Great Customer service! I talked with Pete, he was fast to respond, suggested ideas, and was very kind!

Vacumoid
United States
About 1 hour using the app
TYDAL replied September 21, 2022

We're so glad you are happy with our support! Your positive feedback and review mean the world to us. Thank you so much! 🤩 Cheers, Kevin

May 19, 2023

Mica helped me very well, was patient, kind and considerate. She expertly helped me set up a popup announcement bar. Highly recommended! Thanks again Mica!

Bled
Netherlands
About 1 hour using the app
TYDAL replied May 23, 2023

Thank you so much for taking the time to leave this amazing review! We're happy to hear our team was able to assist you with your needs. It was our pleasure to help! - Lea, Rivo Support Manager

December 19, 2022

Très bonne expérience via le chat avec Yaci, ils sont très réactifs et apportent de réelles réponses et informations.

P'tit Woody
France
About 1 hour using the app
TYDAL replied December 19, 2022

Nous sommes ravis que vous ayez passé une excellente expérience en discutant avec nous. Si vous avez besoin d'autre chose en cours de route, n'hésitez pas à nous le faire savoir. Notre équipe se fera un plaisir de vous prêter main-forte à tout moment. 😃 Merci, Kévin

July 18, 2023

Great!
I got stuck with something but the team immediately helped me to fix my issue.
Great work guys. keep it up.

plantpot.pk
Pakistan
About 1 hour using the app
TYDAL replied July 20, 2023

So glad to hear that you had a great experience with us! 😊 It's awesome to know that our team was able to quickly help you out. We truly appreciate your support and kind words.
- Lea & Rivo Team

January 24, 2023

it works amazing , and the agent ( Jil ) is so friendly and professional , thanks for the great customer service

Stone-ages
United States
About 1 hour using the app
TYDAL replied January 24, 2023

Thank you for the wonderful review! We are here for you anytime. 😊 Cheers, Kevin

October 3, 2022

Yaci was very helpful in helping me get my popup customized and answering my questions. I am excited to have this feature. I only wish there was an option to have more than one pop up. Thanks!

Brilliance Advanced Beauty Education
United States
About 1 hour using the app
TYDAL replied October 3, 2022

Thanks so much for your 5-star review, and your suggestions are great! Your review is essential in helping us improve the app and I have sent over your feedback to our product team. If there's anything else you need help with, just let us know. Best regards, Kevin

April 20, 2022

The app that I'm looking for! Easy to use and nice design. Also, great customer service and very helpful thru their live chat.

Java Spirit Clothing & Women Accessories
Austria
About 1 hour using the app
TYDAL replied April 20, 2022

Super excited that our app was what you were looking for! 🎉 Thanks so much for the positive feedback and review! All the best, Kevin

July 11, 2022

Awesome app. Alex was amazing as usual. Definitely the app to use everywhere. Highly Recommended. A++

JDStore Tech
Mauritius
About 1 hour using the app
TYDAL replied July 11, 2022

So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers 🥃 to success to you and your business! All the best, Kevin

November 5, 2022

Yavi was very helpful. I highly recommend this app. im looking forward to using it and incorporating it in my store :-)

Alarmed N' Dangerous
United States
About 1 hour using the app
TYDAL replied November 8, 2022

Your review means the world to us! We are always happy to help in any way we can and are available anytime. Thanks so much for 5-stars! 🌟Cheers, Kevin