Reviews (4,659)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for effectively building mailing lists and capturing customer emails, often through offers like a 10% discount. It's praised for easy installation, robust customization options, and seamless Shopify integration. The app also features detailed analytics and supports custom CSS. Merchants appreciate the quick performance and responsive customer support, which efficiently resolves issues and offers valuable business insights.
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Fantastic service by Jel! Knowledgeable and very friendly! Thank you so much for all your help so far! :)
Thank you for the awesome review! It's great to hear that Jel was able to assist you and provide fantastic support. We appreciate your kind words! - Lea, Rivo Support Manager
This app is on point, and its FREE. You can even customize the CSS of the popup to personalize it however you want. Whats there not to love? The customer service response is within minutes, and they are not only super helpfull, they are FUN to talk to!
So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers 🥃 to success to you and your business! All the best, Kevin
I would recommend. Abbie easily answered my questions. She also made a few welcomed suggestions. She waited for me while I made the updates and sent a screen shot confirming that change on her end. Great experience!
We're thrilled that we were able to provide you with outstanding service. Thank you for taking the time to share your positive experience with us and for recommending us to the community!
Cheers, Kevin
The support with Jel was amazing. She put a lot of time and effort in helping finding solutions to my problems. I would always recommend to get in touch with the Rivo customer service! Thanks a lot Jel :)
Thanks for the kind words, it means a lot! ❤️ We always strive to go above and beyond to assist our customer. Don't hesitate to reach out again if you need any more help. We're here for you! 👍
- Lea & Rivo Team
Excellent accueil, réponses personnalisés et rapide. J'ai pu configurer une pop-up de code promo en 1min uniquement sur la page d'un produit
Excellent! C'est de la musique à nos oreilles que vous soyez satisfait de notre application ! Faites-nous savoir à tout moment si vous avez besoin d'aide en cours de route. Cordialement, Kévin
The customer service team is so welcoming. I've just started using this app so far so good. Great experience.
We're so happy to see that you had a great experience! We're always striving to help you and your business succeed! Cheers, Kevin
Brilliantly fast support from Betty. Still playing around with the app, but so far i really like it. Thanks guys.
Thanks so much for the 5-stars! If you have further questions or if we can help along the way, please feel free to reach out to us anytime. Happy to help out in any way we can. 😊 Cheers, Kevin
i was so happy to find an app that provides discount popups that you can edit yourself. also, their customer service is really good. knowledgeable, professional and timely. so far, so good. :)
We're thrilled you are happy using our app and are also delighted that you had a positive experience with our customer service. We take pride in providing excellent support, and it's always great to receive feedback that we're delivering on that promise. If you have any further questions or feedback, please don't hesitate to reach out to us.
Best regards, Kevin
Yaci was very kind and helpful! She was patient and walked me through the steps and made it easy to understand.
So glad to hear you had a 5-star experience! Thanks so much for the positive review and feedback! 🤩 Cheers, Kevin
Easy-to-use app, clean and professional looking. Also amazing quick-responding customer service! Highly recommend
Thanks so much for the 5-Stars and for recommending us to the Shopify community! 🌟Cheers, Kevin