Reviews (4,659)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for effectively building mailing lists and capturing customer emails, often through offers like a 10% discount. It's praised for easy installation, robust customization options, and seamless Shopify integration. The app also features detailed analytics and supports custom CSS. Merchants appreciate the quick performance and responsive customer support, which efficiently resolves issues and offers valuable business insights.

Edited March 22, 2023

Pete is great - quick replies and really great customer service. I recommend this app for sure! Thank you.

GIRLBOSS HEALTH
South Africa
About 2 hours using the app
TYDAL replied March 23, 2023

Thank you so much for the amazing 5-star review! Means the world to us, and we are here for you anytime. 😊
Cheers, Kevin

July 23, 2022

Helpful customer service. The Pop-up looks great on the website. Thank you for helping me with my request!

AnalogueLab
Philippines
About 2 hours using the app
TYDAL replied July 25, 2022

So pleased that we were able to help you with your request. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team would be delighted to assist you. 😊 Much appreciated, Kevin

November 22, 2022

Support is phenomenal, the app works great! I'm really impressed by the customization, exactly what I was looking for.

cozykaiju
United States
About 2 hours using the app
TYDAL replied November 22, 2022

Wonderful! We are always here to help and super excited that our app was exactly what you were looking for! 🎉 Thanks so much for the positive feedback and review! Best wishes, Kevin

November 25, 2022

Set up was super easy and I could personalize it to my brand. I even was able to add my logo! Excellent customer service!

🎹 Music Theory Shop
United States
About 2 hours using the app
TYDAL replied November 26, 2022

So glad that you are happy our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! Best regards, Kevin

November 28, 2022

Really cool app. Easy to use, has custom css, so you can play with the code and create your own beautiful pop up. And customer support - really big applause to Abbie who helped me out. I highly recommend this app!

Behäppi Puzzles
Estonia
About 2 hours using the app
TYDAL replied November 28, 2022

Thank you for the wonderful review! 😍 We appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin

September 17, 2022

This is a great app for capturing email subscribers with a pop-up. The service team are incredible, with fast response and action when I need help.

ALK Collection
Australia
About 2 hours using the app
TYDAL replied September 19, 2022

We're so excited that you love our app and services! Your praise in your 5-Star review is very much appreciated! 🙌 All the best, Kevin

June 23, 2022

Fast setup, super helpful support. Helps my store launch a lot! I can only recommend. No technical knowledge needed to work with it!

Leidenschaft Lesen
Germany
About 2 hours using the app
TYDAL replied June 23, 2022

We're so excited that you love our app! Your praise in your 5-Star review is very much appreciated! 🙌 Thanks, Kevin

August 16, 2022

I want to remove the branding under the pop-up, Alex is amazingly fast response , nice and helpful , thank you so much.

小石子 Siusekzi
Hong Kong SAR
About 2 hours using the app
TYDAL replied August 16, 2022

Thank you so much for the amazing 5-star review! Means the world to us, and we are here for you anytime. 😊 Best regards, Kevin

April 4, 2022

Very easy to use app, the customer service was really great, helpful and very kind! I will continue to use this app for my newsletter

Shapes Decor
Spain
About 2 hours using the app
TYDAL replied April 4, 2022

We're pleased to hear that you like our app and customer service. Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. Our team is happy to help out in any way we can. 😊 All the best, Kevin

August 21, 2022

Vicky was great. very professional, very nice. Very knowledgeable. A pleasure to work with. Even when I messed up.

T Bucket Tees
United States
About 2 hours using the app
TYDAL replied August 22, 2022

Thank you so much for your kind words and 5-Star review! 🌟 We are here for you anytime you need us! Best regards, Kevin