Reviews (4,640)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effectiveness in building mailing lists and offering customizable pop-up deals that enhance customer engagement and conversion rates. It is praised for its seamless Shopify integration, user-friendly design, and valuable features like smart triggers and precise targeting, even in the free plan. The app is noted for its quick setup, intuitive operation, and robust email capturing performance. Customer support is particularly commended for being responsive and helpful, with staff members like Jamie, Sam, and Arianne receiving specific praise for their exceptional service. This app is considered a valuable tool for improving marketing efforts and customer interactions.

May 20, 2022

Sehr gute App, funktioniert einwandfrei. Ich würde sie wieder downloaden und verwenden. Der Service von Betty war auch ganz hervorragend.

Oskari
Germany
About 1 hour using the app
TYDAL replied May 20, 2022

Vielen Dank, dass Sie sich für unsere App entschieden haben und für die positive 5-Sterne-Bewertung! 🙌 Wenn du weitere Fragen hast oder wir dir dabei helfen können, kannst du dich jederzeit an uns wenden! Tschüss, Kevin

January 13, 2022

Thought all these 5 star reviews were paid, but was I wrong. Had to reach out today and Harleen jumped in and she was nothing but amazing! Super helpful! Thank you!!!

Art of Caffeination
United States
About 1 hour using the app
TYDAL replied January 14, 2022

Thank you for the awesome 5-Star review! Your honest feedback means everything to us, and we're glad that we're able to help you with your concern! If there's anything else we can do, please let us know. 🙌 Much appreciated, Kevin

April 14, 2022

Amazing, straight to the point and awesome customer support. I have now set up on my store the pop subscription let's see how it goes.

La Spaghettata
Netherlands
About 1 hour using the app
TYDAL replied April 14, 2022

We're so glad to hear that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. Our team is always here to help. ✨ Best wishes, Kevin

December 23, 2022

Would 100% recommend. I've used other paid apps that aren't even close to being as easy to use. And the best part: the support is AMAZING. I just received the best customer service I've had in a LONG TIME. Yaci helped me out and I was able to set everything up so quickly!

cosmicbae
Canada
About 1 hour using the app
TYDAL replied December 25, 2022

Thank you so much for the kind words and for recommending us to the Shopify community! 🙌 We are always here for you anytime you need us. Best wishes, Kevin

April 18, 2022

Super helpful! 10/10 customer service. If you need any assistance, they are super helpful via the online chat.

MRW Artisan Instruments
United States
About 1 hour using the app
TYDAL replied April 19, 2022

Thank you for the awesome review and kind words! We are here for you anytime. 😊 Much appreciated, Kevin

July 9, 2023

When I sent in a question I didn't expect such a quick response! Pete answered my questions efficiently and to the point. He then went on to give me additional advice for my website. TOP customer service. The pop-up is also very easy to set up. It's all great. I'd recommend them.

Glass Skin
France
About 1 hour using the app
TYDAL replied July 11, 2023

Thanks for the awesome review! 😊 we're stoked that our team could help you out and you found our pop-up setup a breeze. Thanks for recommending us 💙
- Lea & Rivo Team

April 13, 2023

Abbie was very prompt, helpful and easy to communicate with. Would recommend for an effective and easy way to boost sales

That's Handy
Australia
About 1 hour using the app
TYDAL replied April 13, 2023

We're delighted to hear that you're enjoying our app and services and that you're willing to recommend them to others.
Thanks, Kevin

December 20, 2022

Rivo, is a wonderful app! It is easy to work with and seamlessly adds to your Shopify page! I worked with Pete and he was super helpful as he gave me tips on how to create a more effective and efficient web page. I would highly recommend!

The Sundance Company
United States
About 1 hour using the app
TYDAL replied December 20, 2022

You are awesome! We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team will be happy to assist you. 🙂 Thanks, Kevin

March 30, 2022

Super helpful and over the top customer service. Went above and beyond answering all of my questions!

Starr Print
United States
About 1 hour using the app
TYDAL replied March 30, 2022

Thank you! 🙌 We're here anytime you need us. If there's anything else we can do to help, just let us know. Best regards, Kevin

May 11, 2022

really happy with the experience, and the kind helpful staff, was really friendly and helped me a lot to understand the questions I had. I highly recommend this app :)

babycutters
United Kingdom
About 1 hour using the app
TYDAL replied May 11, 2022

We're so happy to see that you had a 5-Star experience! 🌟 We're always striving to help you and your business succeed! Best regards, Kevin