Reviews (4,646)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to effectively build mailing lists and capture customer emails, often through incentives like a 10% discount. It's praised for its easy installation, user-friendly customization, smart triggers, precise targeting, and seamless integration with Shopify. The app also offers detailed analytics that help in optimizing marketing campaigns. Performance is noted as quick and reliable. Customer support, especially from staff members like Jamie and Sam, is frequently commended for being responsive and helpful.

November 1, 2022

This app was the icing on the cake for my online store! Great how customisable it is and I'm super happy with how it looks. Therese was such a HUGE help in making a few tweaks and changes for me. So quick and efficient

Emma Louise Photography
New Zealand
About 1 hour using the app
TYDAL replied November 1, 2022

We're so excited that you love our app! Your praise in your 5-Star review is very much appreciated! 🙌 All the best, Kevin

July 16, 2022

Setting up the app was really easy and customer service is great. Was able to customize pop up to match my store.

Ariahnn Designs
United States
About 1 hour using the app
TYDAL replied July 18, 2022

Thank you so much for using our app! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Cheers, Kevin

July 7, 2022

I was helped by Lance he provided me best costumer service, fast response and solutions to all my questions.

villa jewelry design
United States
About 1 hour using the app
TYDAL replied July 7, 2022

Your review means the world to us! We are always happy to help in any way we can, and we are available anytime. Thanks so much for 5-stars! 🌟Cheers, Kevin

May 30, 2023

Super Service! Abbie war sehr hilfsbereit und aufmerksam. Allein wegen dem Kundenservice würde ich die App nur herzlichst weiterempfehlen.

Gardengate
Germany
About 1 hour using the app
TYDAL replied June 2, 2023

Vielen Dank, dass Sie sich die Zeit genommen haben, Ihre Erfahrungen mit uns zu teilen! Wir freuen uns sehr, dass unser Team Ihnen die Hilfe bieten konnte, die Sie benötigten. Wir freuen uns sehr über Ihre Empfehlung. - Lea, Rivo Support Manager

December 1, 2022

Lance helped me get my pop up exactly how I wanted it and was so friendly and knowledgable. Honestly best customer service I've experienced in a long time!

heavenly.wtf
United States
About 1 hour using the app
TYDAL replied December 2, 2022

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. Much appreciated, Kevin

July 4, 2022

Great customer service thank you so much! I will update once I know how the app really works! Thank you

VMJ Organics
United States
About 1 hour using the app
TYDAL replied July 5, 2022

Awesome! We're so glad that you are happy with our services. Thank you so much for the positive review! Cheers, Kevin

February 16, 2022

great app, very easy and fast setup and the most important thing is that it does not ruin anything in the theme as some other similar apps do! customer is support very responsive and helpful

onlinemarkat
Jordan
About 1 hour using the app
TYDAL replied February 16, 2022

Thank you so much for the amazing 5-star review! It means the world to us, and we are here for you anytime. 😊 Best wishes, Kevin

July 6, 2023

Pete was extremely helpful and fast in assisting with questions and issues. The app is easy to use and I'm confident that it will be very useful for our purposes.

Library of Congress Shop
United States
About 1 hour using the app
TYDAL replied July 7, 2023

Thanks so much for the awesome review! We're glad you found our app easy to use. 🎉 Your confidence in our app means the world to us, and we're excited to continue being at your service! 🙌
- Lea & Rivo Team

December 1, 2022

Super buen servicio al cliente!! Me encantó que me guiaron en todo el proceso y fueron super pacientes

CristalUp
Colombia
About 1 hour using the app
TYDAL replied December 2, 2022

¡Estamos muy contentos de que esté satisfecho con nuestros servicios! ¡Muchas gracias por los comentarios positivos! Si hay algo más en lo que podamos ayudarlo, háganoslo saber. Saludos, Kevin

September 4, 2022

its useful and well considered, save development time, customer service responds quickly, recommended~

Mavina Inc.
United States
About 1 hour using the app
TYDAL replied September 5, 2022

Thank you so much for the positive review and for recommending us! 🙌 Cheers, Kevin