Reviews (4,657)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for effectively building mailing lists and capturing customer emails, often through offers like a 10% discount. It's praised for easy installation, robust customization options, and seamless Shopify integration. The app also features detailed analytics and supports custom CSS. Merchants appreciate the quick performance and responsive customer support, which efficiently resolves issues and offers valuable business insights.

Edited March 16, 2023

Great and very easy to manage. Jel in the chat helped me alot. Helped with all my questions and added some wonderful features. Thanks Jel!

Cleva Collections
United States
About 2 hours using the app
TYDAL replied March 16, 2023

We're thrilled to have you on board! Our goal is to make your Shopify experience as smooth and successful as possible, so if there's anything else we can do to help, just let us know.
Cheers, Kevin

December 10, 2022

My experience thus far has been amazing. Quick responses, helpful hints for my store, on top of being funny gets an A+++ from me. Customer service is everything to me, so I appreciate receiving above awesome assistance.

Detroit313 Clothing LLC
United States
About 2 hours using the app
TYDAL replied December 12, 2022

We're so happy to see that you had an amazing experience! We're always striving to help you and your business succeed! Cheers, Kevin

December 6, 2023

Great app, does everything it needs to. I've had to pay for similiar apps and this one is just as good. Had a lovely guy called Paul help me out with removing the Powered by Rivo link as well. He was quick to reply to all my concerns.

Bambi The Label
Australia
About 1 hour using the app
TYDAL replied December 8, 2023

Great to hear you're enjoying our app and it meets your needs! Delighted our team could assist quickly. Thanks for your kind words!
- Lea & Rivo Team

November 18, 2022

App acts as it is described it met and exceeded expectations, useful and flawless customer service to help set up.

britrockheaven
United Kingdom
About 1 hour using the app
TYDAL replied November 18, 2022

Thank you so much for the feedback and 5-Stars! We're so glad you like the app so far. 🤩Feel free to reach out to us anytime if you have any questions. We are always happy to help! All the best, Kevin

October 22, 2022

Lance was very helpful. I like the app so far. I am still learning my way around it but I like how easy it easy to put my information in

EOC NATURALS
Canada
About 1 hour using the app
TYDAL replied October 24, 2022

Thanks so much for the 5-stars and the great review! 🌟 If you have any further questions or if we can help along the way, please feel free to reach out to us anytime. Best regards, Kevin

November 12, 2022

Made an email popup for my store, Lance was amazing and even did some custom CSS coding for me! Thanks so much, definitely recommend

Dreamer Bohemia
Australia
About 1 hour using the app
TYDAL replied November 15, 2022

Thanks so much for the 5-Stars and for recommending us to the Shopify community! 🌟 Much appreciated, Kevin

December 5, 2023

Very easy to use and customer service was wonderful, they answered all my questions right away with clear and understandable solutions. Great app!

Vintager Straps
United States
About 1 hour using the app
TYDAL replied December 8, 2023

Happy to hear our app is easy for you, and our team could quickly help! Thanks for sharing your experience!
- Lea & Rivo Team

May 18, 2022

I love this app, is easy and useful, you can get the emails of your future customers without a problem. The customer services is incredible

Crazy vinyl Records
United States
About 1 hour using the app
TYDAL replied May 19, 2022

We are so thrilled that you love our app and customer service. Thank you so much for the positive review! Best wishes, Kevin

April 24, 2023

Great experience, custome support with Arianne is the best. Overall great app with great team behind it.

landd
Slovenia
About 1 hour using the app
TYDAL replied April 25, 2023

Thanks for sharing your positive experience with us! Our team is dedicated to delivering a great app experience. We appreciate your kind words. All the best! - Lea, Rivo Support Manager

March 1, 2023

Very helpful tech support. Replies quickly to questions and resolves all issues speedily. I recommend this app

ByStella.it
United Kingdom
About 1 hour using the app
TYDAL replied March 1, 2023

It's great to hear that our customer support team was able to provide you with fast and knowledgeable assistance. We appreciate your feedback and thanks for recommending us to the community!
Cheers, Kevin