Reviews (4,640)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effectiveness in building mailing lists and offering customizable pop-up deals that enhance customer engagement and conversion rates. It is praised for its seamless Shopify integration, user-friendly design, and valuable features like smart triggers and precise targeting, even in the free plan. The app is noted for its quick setup, intuitive operation, and robust email capturing performance. Customer support is particularly commended for being responsive and helpful, with staff members like Jamie, Sam, and Arianne receiving specific praise for their exceptional service. This app is considered a valuable tool for improving marketing efforts and customer interactions.
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The app is simple to use and seems to be the right fit. Abbie at customer service is fantastic and was able to take care of all my requests. A+
Thank you for your review! We're glad to hear that our app is working well for you and that Abbie provided excellent customer service. We're always here to help if you need us! Cheers! - Lea, Rivo Support Manager
I used this app to capture a maximum of customers. Vicky was so helpful and I did highly appreciate all her guidance and knowledge.
Thank you for the awesome review! ✨ We greatly appreciate you using the app! Much appreciated, Kevin
Abbie was amazing and so helpful. She went above and beyond with answering my questions and providing expert knowledge. She even gave me a few suggestions that I know will enhance my experience with Rivo. Props to her & her GIFs---both are top-notch. Not sure if you can request people but if you need help, I would definitely suggest Abbie!
You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 Cheers, Kevin
Super helpful , very responsive and professional. Thank you Paul for all your help.
Paul responded super fast.
Here at Rivo, providing fast and knowledgeable customer support is one of our top priorities. We're glad to hear that we were able to deliver on that promise for you. Thank you for your feedback and for choosing our app!
Cheers, Kevin
We wanted the opt-in popup for more than a month and couldn't figure this out. We found Rivo's Opt‑In Popups and after installing the app, our pop up was up and running within 30 min! Therese was super helpful and efficient and got all set up for us. We are so excited now we can grow our mailing list with this!!
Thank you so much for the 5-star review and thoughtful feedback! 🤩 We're so grateful to customers like you for using our app. If you need further assistance along the way, please don't hesitate to let us know. Our team here at Rivo will be delighted to assist you. Cheers, Kevin
Easy to use and install! Received great customer service from Yaci. This is definitely a great addition to my website!
Perfect! Thank you so much for the positive feedback and 5-star review! All the best, Kevin
The customer service was immediate, professional and very helpful. First time using the app and seems fairly simple to use.
Awesome! Thank you so much for the 5-stars and positive review! Cheers, Kevin
Product works as advertised! Great email popup with integration in the shopify store. Super great service, contact with the team was fast and they immediately answered my question, as well as given me tips, and a free follow on socials! Nothing but love! Keep it up!
Thank you so much for the wonderful review and thoughtful feedback! ✨ We're so grateful to customers like you, and we greatly appreciate you using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 Cheers, Kevin
Easy to use app with great pop up ideas. Customer service with the tech support Arianne was awesome and she guided the way through, she also gave me advice to improve my website!
We're so excited that you are enjoying our services! Your praise in your 5-Star review is very much appreciated! Thanks, Kevin
Great little app and easy to set up. Works well. Spoke with Pat about setting up the custom CSS and he was super helpful and awesome to deal with! Thanks!
Thank you so much for the feedback and 5-Stars! We're so glad you love our customer support and the app's setup process. 🤩 Feel free to reach out to us anytime if you have any questions. We are always happy to help! All the best, Kevin