Reviews (4,640)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effectiveness in building mailing lists and offering customizable pop-up deals that enhance customer engagement and conversion rates. It is praised for its seamless Shopify integration, user-friendly design, and valuable features like smart triggers and precise targeting, even in the free plan. The app is noted for its quick setup, intuitive operation, and robust email capturing performance. Customer support is particularly commended for being responsive and helpful, with staff members like Jamie, Sam, and Arianne receiving specific praise for their exceptional service. This app is considered a valuable tool for improving marketing efforts and customer interactions.
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Really easy to use and change the design! Abbie was extremely helpful and she helped us to solve the issue quickly. I would give 100 out of 10! Super!
Your review put a big smile on our faces! 😍 Thank you so much for taking the time to share your wonderful feedback.
Cheers, Kevin
Pete did an amazing job!! Started working on the app and it's super easy to use and he was so helpful with the setup.
Wonderful! Thank you so much for the positive feedback and review! We are here for you anytime you need us. 😊 All the best, Kevin
It is easy to set up and the function is excellent. The customer service is fast response and helpful too. Really appreciated.
I contact them to remove the promo text and enable the custom css option in my store. It was an awesome experience. Pete was great, fast support.
We're so happy to see that you had an awesome experience! We're always striving to help you and your business succeed! 🙌
Cheers, Kevin
Yaci was an amazing help for me, I got a lot more out of the chat than I expected and she was extremely helpful and supportive. Going the extra mile to help me improve my website. She is very great at her job, thank you Yaci !
It's music to our ears that you are happy with our customer support! If there's anything else we can do, just let us know. Our team here at Rivo will be delighted to help you. ✨ Best wishes, Kevin
Just installed this app, so far so good, the customer service is very nice and fast with the help :)
Wonderful! 🎉Thank you so much for choosing our app, and we are always here anytime you need us. Your positive review is very much appreciated! Best wishes, Kevin
Super nice and easy to install- Jel was very helpful setting everything up for me. The menu looks easy to use and I'm looking forward to seeing how it preforms.
It's music to our ears that you are happy with our app and services. If there's anything else we can do, just let us know anytime. Thanks, Kevin
So easy to install and use. The customer service is amazing! Shout out to Jel for being so helpful and insightful. I would recommend this app to any business! :)
You are so wonderful! 🎉Thank you so much for the positive review and for recommending us to the Shopify community! If you ever need anything at all, we are always here for you! Cheers, Kevin
I had a wonderful experience with RIVO Pop-ups. I was working on building my store late at night and looking for an inexpensive way to build a custom pop-up. All the other pop-up apps that I downloaded either had expensive paid plans or their customer service was not available at that particular hour for me to verify that what I was trying to do was even possible. RIVO contacted me immediately upon opening the chat box, offered me multiple solution options, was extremely helpful & pleasant throughout our entire interaction (I went back several times with questions) and went out of their way to research custom code options for me. Wonderful customer service & great option for those looking to create pop-ups without breaking the bank.
We're excited that you had a wonderful experience with us! But we want all our merchants to have a 5-Star experience, and we'd like to hear from you about how we could have done that for you. Please let us know, and we would be happy to listen. 😊 Best regards, Kevin
Everything works perfectly. This app is very useful. Loved the customer service, super fast and kind!
We're so excited that you love our customer service! Your praise in your 5-Star review is very much appreciated! 🙌 All the best, Kevin