Reviews (4,656)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for effectively building mailing lists and capturing customer emails, often through offers like a 10% discount. It's praised for easy installation, robust customization options, and seamless Shopify integration. The app also features detailed analytics and supports custom CSS. Merchants appreciate the quick performance and responsive customer support, which efficiently resolves issues and offers valuable business insights.

July 27, 2022

The customer service is so good like 11/10! I would recommend this app to anyone who's opening a store.

Ninjafox Engineering
Philippines
About 1 hour using the app
TYDAL replied July 28, 2022

Thank you for the 5-stars and for recommending us to the Shopify community! 🎉 Cheers, Kevin

December 6, 2022

all good,really helpful.
all good,really helpful.
all good,really helpful.
all good,really helpful.
all good,really helpful.
all good,really helpful.

RAKU-Snowsports
Australia
1 day using the app
February 9, 2023

Very Good App, User friendly!!
Best experience with Arianne!! Very helpful and Quick responses, this app will certainly allow my customers to give me honest feedback on my products, All the best for Rivo Product Reviews!!!

Thanks a lot Arianne for sorting out all my question patiently!

SheBoo
United Kingdom
About 1 hour using the app
TYDAL replied February 9, 2023

Thank you for the wonderful review! 🤩 We appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin

October 16, 2022

Responsive support that replies fast.
Easy to use app.
Works well with shopify theme.
Highly recommend app.

Easyroo
Australia
About 1 hour using the app
TYDAL replied October 17, 2022

You are awesome! We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team will be happy to assist you. 🙂 Thanks, Kevin

September 20, 2022

Great Customer service! I talked with Pete, he was fast to respond, suggested ideas, and was very kind!

Vacumoid
United States
About 1 hour using the app
TYDAL replied September 21, 2022

We're so glad you are happy with our support! Your positive feedback and review mean the world to us. Thank you so much! 🤩 Cheers, Kevin

May 19, 2023

Mica helped me very well, was patient, kind and considerate. She expertly helped me set up a popup announcement bar. Highly recommended! Thanks again Mica!

Bled
Netherlands
About 1 hour using the app
TYDAL replied May 23, 2023

Thank you so much for taking the time to leave this amazing review! We're happy to hear our team was able to assist you with your needs. It was our pleasure to help! - Lea, Rivo Support Manager

December 19, 2022

Très bonne expérience via le chat avec Yaci, ils sont très réactifs et apportent de réelles réponses et informations.

P'tit Woody
France
About 1 hour using the app
TYDAL replied December 19, 2022

Nous sommes ravis que vous ayez passé une excellente expérience en discutant avec nous. Si vous avez besoin d'autre chose en cours de route, n'hésitez pas à nous le faire savoir. Notre équipe se fera un plaisir de vous prêter main-forte à tout moment. 😃 Merci, Kévin

July 18, 2023

Great!
I got stuck with something but the team immediately helped me to fix my issue.
Great work guys. keep it up.

plantpot.pk
Pakistan
About 1 hour using the app
TYDAL replied July 20, 2023

So glad to hear that you had a great experience with us! 😊 It's awesome to know that our team was able to quickly help you out. We truly appreciate your support and kind words.
- Lea & Rivo Team

January 24, 2023

it works amazing , and the agent ( Jil ) is so friendly and professional , thanks for the great customer service

Stone-ages
United States
About 1 hour using the app
TYDAL replied January 24, 2023

Thank you for the wonderful review! We are here for you anytime. 😊 Cheers, Kevin

October 3, 2022

Yaci was very helpful in helping me get my popup customized and answering my questions. I am excited to have this feature. I only wish there was an option to have more than one pop up. Thanks!

Brilliance Advanced Beauty Education
United States
About 1 hour using the app
TYDAL replied October 3, 2022

Thanks so much for your 5-star review, and your suggestions are great! Your review is essential in helping us improve the app and I have sent over your feedback to our product team. If there's anything else you need help with, just let us know. Best regards, Kevin