Reviews (4,640)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effectiveness in building mailing lists and offering customizable pop-up deals that enhance customer engagement and conversion rates. It is praised for its seamless Shopify integration, user-friendly design, and valuable features like smart triggers and precise targeting, even in the free plan. The app is noted for its quick setup, intuitive operation, and robust email capturing performance. Customer support is particularly commended for being responsive and helpful, with staff members like Jamie, Sam, and Arianne receiving specific praise for their exceptional service. This app is considered a valuable tool for improving marketing efforts and customer interactions.

December 21, 2022

I migliori, come al solito! App estremamente facile da installare e settare...ed è perfino gratuita! Un super grazie anche ad Arianne per il suo supporto!

MOUD
Italy
About 1 hour using the app
TYDAL replied December 21, 2022

Questa recensione ha reso la nostra giornata! Grazie mille per le belle parole e siamo qui ogni volta che hai bisogno di noi. 🤩 Molto apprezzato, Kevin

October 17, 2022

I used the app to create newsletter signup banners that provided a discount code. The support was very kind and answered all my questions and doubts. The use of discount codes with more detailed rules could be implanted.

5tateofmind
Italy
About 1 hour using the app
TYDAL replied October 17, 2022

Thank you for using our app and for the 5-stars! You have an excellent suggestion! Your review is essential in helping us improve the app, and I have sent over your feedback to our product team. If there's anything else you would like to add, just let us know. 🙌 Cheers, Kevin

November 1, 2022

This app was the icing on the cake for my online store! Great how customisable it is and I'm super happy with how it looks. Therese was such a HUGE help in making a few tweaks and changes for me. So quick and efficient

Emma Louise Photography
New Zealand
About 1 hour using the app
TYDAL replied November 1, 2022

We're so excited that you love our app! Your praise in your 5-Star review is very much appreciated! 🙌 All the best, Kevin

July 16, 2022

Setting up the app was really easy and customer service is great. Was able to customize pop up to match my store.

Ariahnn Designs
United States
About 1 hour using the app
TYDAL replied July 18, 2022

Thank you so much for using our app! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Cheers, Kevin

July 7, 2022

I was helped by Lance he provided me best costumer service, fast response and solutions to all my questions.

villa jewelry design
United States
About 1 hour using the app
TYDAL replied July 7, 2022

Your review means the world to us! We are always happy to help in any way we can, and we are available anytime. Thanks so much for 5-stars! 🌟Cheers, Kevin

May 30, 2023

Super Service! Abbie war sehr hilfsbereit und aufmerksam. Allein wegen dem Kundenservice würde ich die App nur herzlichst weiterempfehlen.

Gardengate
Germany
About 1 hour using the app
TYDAL replied June 2, 2023

Vielen Dank, dass Sie sich die Zeit genommen haben, Ihre Erfahrungen mit uns zu teilen! Wir freuen uns sehr, dass unser Team Ihnen die Hilfe bieten konnte, die Sie benötigten. Wir freuen uns sehr über Ihre Empfehlung. - Lea, Rivo Support Manager

December 1, 2022

Lance helped me get my pop up exactly how I wanted it and was so friendly and knowledgable. Honestly best customer service I've experienced in a long time!

heavenly.wtf
United States
About 1 hour using the app
TYDAL replied December 2, 2022

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. Much appreciated, Kevin

July 4, 2022

Great customer service thank you so much! I will update once I know how the app really works! Thank you

VMJ Organics
United States
About 1 hour using the app
TYDAL replied July 5, 2022

Awesome! We're so glad that you are happy with our services. Thank you so much for the positive review! Cheers, Kevin

February 16, 2022

great app, very easy and fast setup and the most important thing is that it does not ruin anything in the theme as some other similar apps do! customer is support very responsive and helpful

onlinemarkat
Jordan
About 1 hour using the app
TYDAL replied February 16, 2022

Thank you so much for the amazing 5-star review! It means the world to us, and we are here for you anytime. 😊 Best wishes, Kevin

July 6, 2023

Pete was extremely helpful and fast in assisting with questions and issues. The app is easy to use and I'm confident that it will be very useful for our purposes.

Library of Congress Shop
United States
About 1 hour using the app
TYDAL replied July 7, 2023

Thanks so much for the awesome review! We're glad you found our app easy to use. 🎉 Your confidence in our app means the world to us, and we're excited to continue being at your service! 🙌
- Lea & Rivo Team