Reviews (4,640)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its effectiveness in building mailing lists and offering customizable pop-up deals that enhance customer engagement and conversion rates. It is praised for its seamless Shopify integration, user-friendly design, and valuable features like smart triggers and precise targeting, even in the free plan. The app is noted for its quick setup, intuitive operation, and robust email capturing performance. Customer support is particularly commended for being responsive and helpful, with staff members like Jamie, Sam, and Arianne receiving specific praise for their exceptional service. This app is considered a valuable tool for improving marketing efforts and customer interactions.
Refine
-
By rating
Pete was very professional and very patient when it came to my questions as a first time user of this app.
We're so glad that you are happy with our customer service. If there's anything else we can do to help, just let us know. 🙂 Best regards, Kevin
I downloaded this app without really knowing how it works, but Vicky was able to help me and sent me tools to get familiar with the app. Vicky is very responsive, knowledgeable, and helpful. I'd say the best customer support experience.
Thanks for choosing our app! We're so happy to see that you had a 5-Star experience! 🌟 We're always striving to help you and your business succeed! Best regards, Kevin
the program does what it promises and more, great customer service, replies right away and is very helpful.
We truly appreciate the 5-Star review! These reviews make our day here. Thanks, Kevin
Jel was absolutely fantastic, a huge help from start to finish. I have never added a pop up and Jel was with me every step of the way. Absolutely fantastic service and a great product. The service I have revived is A1, highly recommend.
Thank you for sharing your amazing experience! We're happy to provide fantastic service and help you every step of the way. We appreciate your recommendation. Don't hesitate to reach out if you need anything else! - Lea, Rivo Support Manager
Lance was great! His responses were quick and he was super friendly. Overall great experience so far!
We're so happy to see that you had a great experience! We're always striving to help you and your business succeed! Thanks, Kevin
Great app, the functions and services are very good, I recommend all users to try it! Great for beginners!
We're honored that you would recommend our app and services to others. Thank you for using our app and for your confidence in us.
All the best, Kevin
Lance was very helpful and offered suggestions for my page. Quick response and a lot of insight. Thank you.
It's music to our ears that you are happy with our customer service! Your 5-star review is much appreciated! 🌟 Thanks, Kevin
The apps support is the best I ever had, Paul helped me with more than I even asked! I definitely recommend this app to new store owners.
It's music to our ears that you are happy with our customer support! Your 5-star review is much appreciated! 🌟 Thanks, Kevin
Just installed but seems very user friendly, chatted to MICA very helpful made good suggestions and didn't take long to add css option thanks you MICA
Thanks for the awesome feedback! So glad to hear that you found our app user-friendly. Our team is always here to help, and we're thrilled you found our suggestions useful. Enjoy exploring the app! Cheers!
- Lea, Rivo Support Manager
Jel was simply amazing, patient, and detailed. Was very helpful! We're excited about RiVO! Setup was painless for the most part. Wish there were more controls for image width or font sizes but for a free app, I have absolutely no complaints.
Thank you so much for the kind words! We're happy to hear that our team provided a good experience. We appreciate your feedback!
Hope this guide will help in making the most of the pop-app: https://help.rivo.io/en/collections/3690708-customizing-the-popup-using-css
Cheers,
Lea