Reviews (4,659)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for effectively building mailing lists and capturing customer emails, often through offers like a 10% discount. It's praised for easy installation, robust customization options, and seamless Shopify integration. The app also features detailed analytics and supports custom CSS. Merchants appreciate the quick performance and responsive customer support, which efficiently resolves issues and offers valuable business insights.
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I've been looking to ad a pop up window in my shopify webstore and I found this app really easy to use and super straight forward. I contact you after I was done, to remove the powered by Rivo and AA was really nice and went above and beyond to help me, also he was really polite and friendly. Thumbs up AA and Rivo!! Thanks ;)
We always make sure to provide our customers with the best service possible! I am so glad that you had a great experience chatting with me. If you need anything else along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 🙌 Cheers, AA
I just started this app and I'm very impressed by the prompt customer service and knowledge. I'm looking forward to see how my business grows using this app!!
Thanks for sharing your positive experience! We're thrilled to have you as a customer and are always here to help. Wishing you continued success with your business! - Lea, Rivo Support Manager
I like how easy the app is to use, I wish it offered SMS marketing and perhaps the option to send a digital product (instead of applying a discount), that's the only reason why I can't rate it 5 stars... Abbie was very helpful and answered all my questions.
He was awesome ! thank you so much! he help me with the pop up and also he suggested to change the favicon I had no idea I could do that!
So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team will be delighted to assist you. 😊 Much appreciated, Kevin
Tell us about your experience: Thank you for the customer care help! It was really good! Danke so much everyone!
We're so happy to see that you had a 5-Star experience! 🌟We're always striving to help you and your business succeed! Cheers, Kevin
Very gratefull for help received in order to setting up the app. Excellent service! Thank you very much!
Your review means the world to us! We are always happy to help in any way we can and are available anytime. Thanks so much for 5-stars! 🌟 Best regards, Kevin
The Rivo email pop up is great and the support team is really fantastic. My support person, Jel, walked me through everything. She visited my Shopify store and enabled a few extra features to make the pop up window super customizable.
Your satisfaction is our top priority. Thank you for choosing our app and for allowing us to serve you. If there's anything else we can do along the way, please don't hesitate to reach out. Our team will be delighted to assist you.
Best regards, Kevin
Therese was extremely helpful on getting me started. And she’s funny . Great customer service support.
Your review means the world to us! We are always happy to help in any way we can and are available anytime. Thanks so much for 5-stars! 🌟Cheers, Kevin
Jel was extremely helpful and went above and beyond with tips and suggestions. Great service
Thank you for your positive feedback! We're thrilled to have provided extremely helpful assistance and valuable tips and suggestions. If you ever need more assistance in the future, feel free to reach out. We're here to help!
- Kevin & Rivo Team
their service is amazing and it is absolutely free! they removed the powered by rio watermark for free also their verification process is easy they always reply very cheerful people
So glad you had an amazing experience with our support! 🙌🏼 We love helping out and making things easier for you. Thanks for the feedback!
- Lea & Rivo Team