Reviews (4,640)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its effectiveness in building mailing lists and offering customizable pop-up deals that enhance customer engagement and conversion rates. It is praised for its seamless Shopify integration, user-friendly design, and valuable features like smart triggers and precise targeting, even in the free plan. The app is noted for its quick setup, intuitive operation, and robust email capturing performance. Customer support is particularly commended for being responsive and helpful, with staff members like Jamie, Sam, and Arianne receiving specific praise for their exceptional service. This app is considered a valuable tool for improving marketing efforts and customer interactions.
Refine
-
By rating
this is very good App also best support i used this app to many time I'm so happy this app help me to grow my business
Wonderful! So glad our app helped your business to skyrocket! 🚀If you ever need anything, we are always here for you. All the best, Kevin
Easy to setup in just a few minutes. Pop looks great on my website and seems to function well. Time will tell whether or not it helps me increase my leads. Customer service super friendly with the online chat working well. Betty was really helpful and helped me to get everything setup.
Thank you so much for your detailed and thoughtful review! 😊 Let us know if we can help answer any questions at any time. Cheers, Katherine
Mica is an absolute rockstar! Enabled CSS customization, sweet as can be, and a free 'Powered by Rivo' removal! Plus, she introduced me to favicons. The best experience ever!
So glad to hear that you had a great experience with the app. Your kind words truly mean a lot to us. Thank you for taking the time to share your feedback!
- Lea & Rivo Team
Specifically, I want to thank you for helping me with the custom CSS feature.
Your team's expertise, responsiveness, and willingness to go above and beyond to ensure that my needs were met made all the difference. I am truly impressed with the level of service that you provided, and I appreciate your dedication to making your customers happy.
Thank you again for your outstanding service and for being such a pleasure to work with. I will not hesitate to recommend Rivo Popups to anyone in need of your services.
Thank you so much for your kind words and recommendation! Your satisfaction is our top priority. It was a pleasure to work with you, and we are always here to help! - Lea, Rivo Support Manager
Got a great assistance on chat with Mica. Still working on the app, but it seems pretty easy to understand.
Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us, and we greatly appreciate you using the app! 😊 Best wishes, Kevin
Super easy to use and design! Lance is great explaining the instruction and everything is set up in less than 5 minutes.
Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us. We greatly appreciate you using the app! 😊 Best wishes, Kevin
Great app and great customer service from Mica; her response was fast and she help remove the branding for us within a couple of minutes. 2 thumbs up!!
We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! 🌟 Much appreciated, Kevin
I want to give a shout out to Andriane who helped me today with several things with my store. Fast response time Thanks Again, Adriane
Zach
We're glad that we were able to provide you with fast and helpful assistance with several things related to your store. If there's anything else we can help you with, just let us know anytime.
Thanks, Kevin
Ho installato ed usato l'app da poche ore e devo ammettere che rispetto alla precedente che avevo e alle altre che sono in giro è davvero sorprendente! Si configura e personalizza in modo semplicissimo ed è subito tutto chiaro. Ho contattato l'assistenza per la rimozione del branding e subito ho avuto il piacere di parlare con il gentilissimo PAUL che ha esaudito la mia richiesta. Che dire, la consiglio a tutti!
Che recensione meravigliosa! 🤩 Questo ha reso il nostro giorno più bello e siamo così grati ai commercianti come te! Siamo sempre qui e felici di aiutare in ogni modo possibile. Grazie mille per il feedback positivo e per averci consigliato a tutti. 😊 Ciao, Kevin
We actually started using this app to provide customers opt in pop ups and to nudge them to a little indulgence in their purchase decision. The set up was super easy and the pop up seems to be working, No issues so far, touch wood. And their chat agents are easy and prompt to connect and we had a chance to get CS agent Arianne's help and they were super helpful.
We love helping businesses and truly appreciate you using our app! Thank you so much for the positive feedback and 5-star review! Let us know anytime if further questions come up or if we can help along the way. 🙌 All the best, Kevin