Reviews (4,640)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effectiveness in building mailing lists and offering customizable pop-up deals that enhance customer engagement and conversion rates. It is praised for its seamless Shopify integration, user-friendly design, and valuable features like smart triggers and precise targeting, even in the free plan. The app is noted for its quick setup, intuitive operation, and robust email capturing performance. Customer support is particularly commended for being responsive and helpful, with staff members like Jamie, Sam, and Arianne receiving specific praise for their exceptional service. This app is considered a valuable tool for improving marketing efforts and customer interactions.

April 14, 2023

Abbie help me so fast, excellent costumer service! everything work perfect and im so happy with it , thank you

MR Streetwear WRLD
United States
About 4 hours using the app
TYDAL replied April 17, 2023

We're so happy to see that you had a 5-Star experience! 🌟 We're always striving to help you and your business succeed!
Best wishes, Kevin

October 3, 2022

Super kompetente und schnelle Beratung und Kundenservice. Ich bin jetzt schon mal ein Fan. Die Pop-Ups sind einfach zu bauen und simple gestalltet. Ich bin gespannt auf die Conversion.

Better Lunch Project
Germany
About 4 hours using the app
TYDAL replied October 3, 2022

Ihre Bewertung bedeutet uns die Welt! Wir helfen Ihnen gerne weiter und stehen Ihnen jederzeit zur Verfügung. Vielen Dank für 5 Sterne! 🌟 Prost, Kevin

July 25, 2023

Abbie was AWESOME! Really got to give Rivo credit for making a ton of these apps user friendly and affordable. This pop up app is super slick, and Abbie was quick at unlocking the custom features in order for me to play around with the CSS. Much appreciated it. Rivo, Abbie deserves a raise! Stellar customer service.

Bit Swagg
United States
About 4 hours using the app
TYDAL replied July 29, 2023

Thank you so much for the kind words! 😊 We're thrilled that you had an awesome experience with our team. We'll strive to keep providing awesome customer service. Thanks again and have a fantastic day!
- Lea & Rivo Team

January 10, 2023

Thanks a lot for Paul's help. He is very friendly and professional. I will use this App in different stores.

kukirin-scooter
Hong Kong SAR
About 4 hours using the app
TYDAL replied January 10, 2023

Your review means the world to us! We are always happy to help in any way we can and are available anytime. Thanks so much for 5-stars! 🌟Cheers, Kevin

March 5, 2023

just downloaded the app and so far it has the easiest to set up and get going thanks to the awesome service from Paul. app and customer service team is great! highly recommend

JV Pro USA
United States
About 4 hours using the app
TYDAL replied March 6, 2023

We're thrilled to have you on board! Our goal is to make your Shopify experience as smooth and successful as possible, so if there's anything else we can do to help, just let us know.
Cheers, Kevin

April 15, 2022

Sehr schnelle und nette Beratung bis jetzt ist es sehr aufgebaut und sehr einfach für Anfänger. kann ich so weiter empfehlen

Cozy Kidz
Switzerland
About 3 hours using the app
TYDAL replied April 15, 2022

Vielen Dank für die 5 Sterne und dafür, dass Sie uns an die Shopify-Community weiterempfehlen! 🌟Prost, Kevin

November 5, 2022

Fantastic customer service! They responded lightning fast and helped me with everything I needed. And then some! I Highly recommend it!

Air Cot
United States
About 3 hours using the app
TYDAL replied November 8, 2022

Thank you so much for the positive review and for recommending us to the Shopify community! 🎉 Much appreciated, Kevin

March 2, 2022

I asked for so many questions based on the popup widget because it was my first time using the app. Regardless of the numerous questions, I asked, Ryan from the support team helped me with everything and managed to solve all the problems within just seconds..
I'm really thankful for being so helpful and friendly :) Thanks for the great app and great support!

Nature Republic USA Official
United States
About 3 hours using the app
TYDAL replied March 3, 2022

Thank you so much for the wonderful review and thoughtful feedback! 🤩 We love helping Merchants like you and are so excited to be able to help contribute to you and your business's success. If you ever need anything, we are here for you anytime. ✨ Best wishes, Kevin

April 27, 2022

This app is as simple as all the other 5 star ratings say it is. You get a lot of options - a surprising amount given that this baby is FREE. Nice! Works! Recommend it!

2xEDGE
United States
About 3 hours using the app
TYDAL replied April 27, 2022

Wonderful! Thanks so much for the 5-star review and for recommending us! 🤩 All the best, Kevin

August 24, 2022

He is an immaculate representative, I have not received this kind of service in YEARS! I am definitely keeping this app just because he has helped me tremendously! Thank you so much!

Natural Hydration Skincare
United States
About 3 hours using the app
TYDAL replied August 24, 2022

What a wonderful review! 🤩 This made our day and we are so grateful for Merchants like you! We are always here and happy to help in any way we can. Thanks so much for the positive feedback and review. 🙌 Cheers, Kevin