Reviews (4,659)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for effectively building mailing lists and capturing customer emails, often through offers like a 10% discount. It's praised for easy installation, robust customization options, and seamless Shopify integration. The app also features detailed analytics and supports custom CSS. Merchants appreciate the quick performance and responsive customer support, which efficiently resolves issues and offers valuable business insights.

September 26, 2022

j'ai utilisé l'App pour un pop pup de ma boutique.
j'ai été surprise et ravie qu'on est la possibilité d'échanger avec un agent très agréable, gentil et surtout actif.

LordlyCharm
France
About 14 hours using the app
TYDAL replied September 26, 2022

Vos aimables paroles sont très appréciées! 🤩 Merci beaucoup pour les commentaires positifs et la critique 5 étoiles! S'il y a quoi que ce soit d'autre pour lequel nous pouvons vous aider, faites-le nous savoir à tout moment. Nous sommes toujours là, heureux de vous aider. Bien à vous, Kévin

August 26, 2022

Works very well. Customer support is very good, Abbie was very helpful and answered all my questions. Highly recommend this app.

TRBO LABS
United States
About 14 hours using the app
TYDAL replied August 26, 2022

So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin

May 6, 2022

Abbie supported me in removing the branded logo from the chat for free and she gave nice suggestions

Gilaine
Italy
About 14 hours using the app
TYDAL replied May 6, 2022

We truly appreciate the 5-Star review! 🙌 These reviews make our day here. Thanks, Kevin

November 22, 2022

I enjoyed chatting with representative she was awesome. I was able to get removal of tags along with advice on my store! highly recommend.

Crystal Pisces Studios
United States
About 14 hours using the app
TYDAL replied November 22, 2022

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin

August 28, 2022

Me han ayudado con la creación de mi Newsletter personalizada, justo lo que necesitaba! Recomiendo esta aplicación.

Trends Luxe
Spain
About 14 hours using the app
December 14, 2022

Amazing customer service! Would give 10 stars if I could. Yaci answered my questions and even sent resources on things that could improve my store outside of the app

Bake Eat Love
United States
About 14 hours using the app
TYDAL replied December 14, 2022

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

January 3, 2023

Marielava
Austria
About 14 hours using the app
February 1, 2022

app is very useful and the customer service is great. Def recommend this app if you need to make easy pop ups.

Beauty-Zamale
United States
About 14 hours using the app
TYDAL replied February 1, 2022

You are so wonderful! 🎉Thank you so much for the positive review and for recommending us to the Shopify community! If you ever need anything at all, we are always here for you! Cheers, Kevin

November 3, 2022

Lance was extremely helpful, he went the extra mile to help me with me website and I’m super grateful!

KultureHair
United Kingdom
About 13 hours using the app
TYDAL replied November 3, 2022

We truly appreciate the 5-Star review! These reviews make our day here. 🙂 Thanks, Kevin

April 1, 2022

Good support! Like how it is free compared to other apps that charges ridiculous amount for simple things.

relaxedguasha
Canada
About 13 hours using the app
TYDAL replied April 1, 2022

We're happy that you like our customer service. 😊 Thank you for the positive feedback. If there's anything else we can do, just let us know anytime. Much appreciated, Kevin