Reviews (4,640)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effectiveness in building mailing lists and offering customizable pop-up deals that enhance customer engagement and conversion rates. It is praised for its seamless Shopify integration, user-friendly design, and valuable features like smart triggers and precise targeting, even in the free plan. The app is noted for its quick setup, intuitive operation, and robust email capturing performance. Customer support is particularly commended for being responsive and helpful, with staff members like Jamie, Sam, and Arianne receiving specific praise for their exceptional service. This app is considered a valuable tool for improving marketing efforts and customer interactions.
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I can't seem to adjust the frequency that visitors see the app, so I will have to continue to research this issue. Other than that, it was very simple to set up and customize, and I spoke to Therese who was very helpful in removing the rivo logo from the pop up. Hopefully she will be able to help me with the pop up frequency.
Hi, Courtney Denise Lipson team! 👋
Just checking in to see how you are liking the app so far. Our goal is for you and all our merchants to have a 5-Star experience so any thoughts, suggestions, questions, or concerns would be awesome! 😊 Please don't hesitate to send us a message. Our team will be delighted to assist you!
Best wishes, Kevin
Ich finde die App wunderbar selbsterklärend und wenn doch mal Fragen auftreten hat Betty (support) super geholfen. Thank you so much
Vielen Dank für das positive Feedback und die 5 Sterne! 🌟 Wir sind immer für Sie da, wann immer Sie uns brauchen! Beste Grüße, Kevin
Incredible support from LLana and Batty! Very kind, fast and helpful.
The app is very intuitive and simple to set up. Recommended!
Your review made our day! 🤩 Thank you so much for the 5-stars and for recommending us to the Shopify community! Cheers, Kevin
Abbie was super kind, fast and professional to help me out and could not ask more. Sure i'm completely satisfied with the service.
We're so thrilled that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin
Seamless platform and efficient customer service!
Thank you for the feedback! We strive to provide a seamless platform and efficient customer service for a great experience.
- Lea & Rivo Team
App is remarkable! Excelent customer service! Arianne provided the best support I had in a very long time! It was a pleasure messaging with her!
We take pride in providing excellent customer support, and we're thrilled to hear that you were happy with the service you received. Thank you for your kind words, and please don't hesitate to reach out to us if you need any further assistance.
Best regards, Kevin
Great app, very simple to use! customer service replied immediately to a question I had, 100% recommend.
Thank you so much for your kind words! We're glad you enjoyed our app and found our team helpful. Your recommendation means a lot!
- Lea & Rivo Team
I just installed this app. I chatted with Therese who helped me set up popup for my store and remove branding. The customer service was really great. They answer the chat instantly and solve any issue you face. Love the app.
Hi, Knickerbocker Grocer team! 👋
Just checking in to see how you are liking the app so far. Our goal is for you and all our merchants to have a 5-Star experience so any thoughts, suggestions, questions, or concerns would be awesome! 😊 Please don't hesitate to send us a message. Our team will be delighted to assist you!
Best regards, Kevin
it was helpful betty has helped me and was very nice, thank you again and wish you a nice day and time.
Glad that we were able to help you with your concern. If there's anything else we can do along the way, please let us know. Our team here at Rivo is always happy to help. Cheers, Kevin
Super easy to set up, looks great! And customer service is fantastic. I chatted with Ryan to remove branding and it was simple and fast. Highly recommended!
Thank you so much for the feedback and for recommending us! We're glad you love our app's setup process and customer support. 🤩 Feel free to reach out to us anytime if you have additional questions. We are always happy to help in any way we can! All the best, Kevin