Reviews (4,640)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effectiveness in building mailing lists and offering customizable pop-up deals that enhance customer engagement and conversion rates. It is praised for its seamless Shopify integration, user-friendly design, and valuable features like smart triggers and precise targeting, even in the free plan. The app is noted for its quick setup, intuitive operation, and robust email capturing performance. Customer support is particularly commended for being responsive and helpful, with staff members like Jamie, Sam, and Arianne receiving specific praise for their exceptional service. This app is considered a valuable tool for improving marketing efforts and customer interactions.
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Tell us about your experience: Thank you for the customer care help! It was really good! Danke so much everyone!
We're so happy to see that you had a 5-Star experience! 🌟We're always striving to help you and your business succeed! Cheers, Kevin
Very gratefull for help received in order to setting up the app. Excellent service! Thank you very much!
Your review means the world to us! We are always happy to help in any way we can and are available anytime. Thanks so much for 5-stars! 🌟 Best regards, Kevin
The Rivo email pop up is great and the support team is really fantastic. My support person, Jel, walked me through everything. She visited my Shopify store and enabled a few extra features to make the pop up window super customizable.
Your satisfaction is our top priority. Thank you for choosing our app and for allowing us to serve you. If there's anything else we can do along the way, please don't hesitate to reach out. Our team will be delighted to assist you.
Best regards, Kevin
Therese was extremely helpful on getting me started. And she’s funny . Great customer service support.
Your review means the world to us! We are always happy to help in any way we can and are available anytime. Thanks so much for 5-stars! 🌟Cheers, Kevin
their service is amazing and it is absolutely free! they removed the powered by rio watermark for free also their verification process is easy they always reply very cheerful people
So glad you had an amazing experience with our support! 🙌🏼 We love helping out and making things easier for you. Thanks for the feedback!
- Lea & Rivo Team
Love it, super helpful. easy to maneuver! customer service was quick and easy.. saw this on a blog site and gave it a shot :)
Thanks so much for using our app! If you have any questions or if we can help along the way, please feel free to reach out to us anytime. Best regards, Kevin
Great tool and great customer service. I got a response withing a minute on a Saturday! Mica was super helfpul and very friendly. Thank you!!!
Your kind words and positive feedback mean the world to us! Thank you so much for the review and we are always happy to help any time. 🌟 Best wishes, Kevin
Lance was extremely helpful with getting me started with the popup for my store. He even gave me a helpful suggestion to implement for my store! I really appreciate him going above and beyond with his service!
5-Stars! Whoot Whoot! 🎉 We're so thrilled you are happy with our services and thanks for leaving an excellent review! We're always striving to top your expectations and love the feedback! Much appreciated, Kevin
Ich habe die App gerade erst installiert, daher kann ich über diese leider noch nicht all zu viel berichten, außer dass sie einfach zu bedienen ist. Ich habe jedoch gleich den Support Chat beansprucht um das Branding los zu werden und dabei wurde mir Alex zugeteilt. Sie hat mir innerhalb von Sekunden geholfen und war mit Abstand die netteste Person die ich jemals in einem Support Chat getroffen habe. Vielen lieben Dank Alex! <3
Vielen Dank für die Installation unserer App! Wir sind Kunden wie Ihnen sehr dankbar und wissen die Nutzung unserer App sehr zu schätzen. Wenn Sie unterwegs weitere Hilfe benötigen, zögern Sie bitte nicht, uns dies mitzuteilen. Hier bei Rivo steht die Zufriedenheit unserer Kunden an erster Stelle. 🙌 Prost, Kevin
great app for inserting a popup, too bad it doesn't work with another app I have installed and you can only insert one popup at a time!
Thanks for the review, we appreciate your feedback! We'll definitely look into making our app more compatible with other apps and building new features in the future.
- Lea & Rivo Team