Reviews (4,640)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its effectiveness in building mailing lists and offering customizable pop-up deals that enhance customer engagement and conversion rates. It is praised for its seamless Shopify integration, user-friendly design, and valuable features like smart triggers and precise targeting, even in the free plan. The app is noted for its quick setup, intuitive operation, and robust email capturing performance. Customer support is particularly commended for being responsive and helpful, with staff members like Jamie, Sam, and Arianne receiving specific praise for their exceptional service. This app is considered a valuable tool for improving marketing efforts and customer interactions.
Refine
-
By rating
Excelente servicio y respuesta , muy profesional y dispuesto a ayudar . gracias por la pronta respuesta
¡Gracias por el informe positivo! Estamos aquí para usted en cualquier momento que nos necesite. 😊 Saludos, Kevin
First time using coupon code app, easy to install. Abbie was great, really helpful. I enjoyed speaking with her.
Fantastic, does what it says on the tin, very simple and easy to setup, very friendly customer service too (thanks Lance!)
We are so glad you love our app and services! Thank you so much for the positive feedback and review! 🌟 Best wishes, Kevin
Jel on support was super fast, did more than I asked for and kept me in the loop of progress
Happy to recommend. Thanks Jel
Providing fast and knowledgeable customer support is a top priority for us, and we're glad to hear that we were able to deliver that for you. Thank you for your feedback and for choosing our app!
Best wishes, Kevin
This is a Great App! The installation process is very simple and straight forward. It has a lot of different customizations and is very light, won't slow down your website! Also, their customer service agent Paul is great, helpful, supporting and funny :)
5-Stars! Whoot Whoot! 🎉 We're so thrilled you are loving our app and customer support! We're always striving to top your expectations and love the feedback! All the best, Kevin
Haven't used it yet, cannot comment on how to rate until I try it. Thanks again for your help, your customer service was great.
Hi Anthony,
This is Lea from Rivo.
Thank you for your review and feedback! We've reached out on your existing chat with our Support team to offer some help.
Please feel free to contact me back anytime: lea@rivo.io
Cheers!
Very helpful and great customer service. Thank you so much for helping out. I appreciate everything.
Thank you for your kind words! It's always our pleasure to assist and make sure you have a great experience. Don't hesitate to reach out again! - Lea, Rivo Support Manager
great costumer service!
Thanks so much for your feedback! We're thrilled you enjoyed our customer service. Your satisfaction is our top priority!
- Lea & Rivo Team
Using this app was quick and easy to make it functional on my website. It took less than 30 min to get everything up and running. Customer Service was excellent and offered a few additional tips to make my website look better.
We are so glad you had a 5-star experience in using our app! Thanks so much for the positive feedback and 5-star review! 🎉 Best regards, Kevin
Abbie from customer service was incredibly helpful not only in getting my account set up but also giving me tips and tricks for Shopify - she even gave me an IG follow! Thanks again, Abbie!
It's music to our ears that you are happy with our customer support! Your 5-star review is much appreciated! 🌟 Thanks, Kevin