Reviews (4,660)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effectiveness in capturing email addresses and generating instant discounts, boosting customer engagement and sales. It's praised for user-friendly customization, easy installation, and seamless Shopify integration. Features like smart triggers and precise targeting enhance sign-ups, while excellent customer support and robust performance are also noted. Additionally, its analytics and compatibility with email marketing platforms are valued for efficient marketing.

November 16, 2022

Great App, fantastic service! Does exactly what's promised and works perfectly! Highly recommended!

JASATA
Austria
1 day using the app
TYDAL replied November 16, 2022

Thank you for the wonderful review! We appreciate you helping to share the word about us! Cheers to success to you and your business! 🙌 All the best, Kevin

May 26, 2022

I've just started to use the app to create popups for my store and had a question with some of the features. The help chat was great, very responsive.

Deus ex Gardenia
United Kingdom
1 day using the app
TYDAL replied May 26, 2022

We truly appreciate you using our app, and thank you for taking the time to leave positive feedback. Let us know if any questions come up or if we can help along the way. Best wishes, Kevin

April 30, 2022

Great app and great customer service, especially Abbie! I recommend to anyone looking for something like this

Mop PRO
United Kingdom
1 day using the app
TYDAL replied May 2, 2022

You are so wonderful! 🎉Thank you so much for the positive review and for recommending us to the Shopify community! If you ever need anything at all, we are always here for you! Cheers, Kevin

May 23, 2023

"Email Popups by Rivo" is an outstanding Shopify app that excels in boosting email conversions. With a user-friendly interface, customizable options, and exceptional customer support from Abbie, setting up captivating popups and opt-in forms becomes effortless.

Tempusmart
Brazil
1 day using the app
TYDAL replied May 24, 2023

Thank you for your kind words! We're thrilled to hear that our app has helped boost your email conversions. Glad to hear our team was able to help you. We appreciate your support! - Lea, Rivo Support Manager

January 5, 2023

The staff are super helpful and very accomodating and I really am grateful for their service. I would like to see in the near future, the ability to link an MP3 file as a freebie for an opt in. Thanks to Betty and the team great work.

Postpartum Nurturing
Australia
About 2 months using the app
TYDAL replied January 5, 2023

These are excellent suggestions! Your review is essential in helping us improve the app, and I have sent over your feedback to our product team. Best regards, Kevin

June 24, 2022

The app works great and the support is super! Lance was quick to respond and very helpful. A total 5-star experience!

Iceland Naturals
Iceland
1 day using the app
TYDAL replied June 24, 2022

We're so happy to see that you had a 5-Star experience with us! We're always striving to help you and your business succeed! 🌟 Thanks, Kevin

May 18, 2023

Très bon service client !
J'ai voulu changer quelques options et le service était là pour répondre et était très réactif

Portagioie
France
1 day using the app
TYDAL replied May 19, 2023

Merci beaucoup pour vos aimables paroles! Nous sommes ravis que vous ayez été satisfait de notre réactivité. Nous sommes toujours là pour aider nos clients ! - Lea, Rivo Support Manager

Edited October 29, 2022

Amazing customer support from the Rivo team as usual! First Maria then Lance <3 Issue was solved fast and they were both so sweet! Thank you so much.
+ app works amazingly, easy to install and customize to your liking.

KoreanSkin
France
1 day using the app
TYDAL replied October 31, 2022

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. Much appreciated, Kevin

October 23, 2022

So helpful and quick! So far has been a great experience. I definitely would recommend this Pop-up over the others I have tried.

Merakicks
United States
1 day using the app
TYDAL replied October 24, 2022

We're so happy to see that you had a great experience with us! We're always striving to help you and your business succeed! Best wishes, Kevin

July 2, 2022

good customer service and amazing app for e-commerce i am looking forward to using this app and having amazing sales i want to tell anyone one who wants to start ecommerce business this app is for you and it is free

Homemaker
Finland
1 day using the app
TYDAL replied July 4, 2022

We're so pleased that you had a great experience chatting with our customer service. If you need anything else along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 Thanks, Kevin