Reviews (4,646)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to effectively build mailing lists and capture customer emails, often through incentives like a 10% discount. It's praised for its easy installation, user-friendly customization, smart triggers, precise targeting, and seamless integration with Shopify. The app also offers detailed analytics that help in optimizing marketing campaigns. Performance is noted as quick and reliable. Customer support, especially from staff members like Jamie and Sam, is frequently commended for being responsive and helpful.
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The app is very useful and the attendant Vicky is very kind. Give her a raise. I'm glad there are people like that. :)
We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! Thanks, Kevin
Best! Thanks for being so helpful and for such a fast response! Recommend for beginners like me! have a good one!
Thank you so much for using our app! 🤩 We love helping small businesses and we are so excited to be able to help contribute to you and your business's success. Best wishes, Kevin
Paul was super nice and helpful. Helped us far beyond the subject we followed :)
So glad you had a great experience! It's our goal to go above and beyond for our customers. Thanks for sharing your feedback!
- Lea & Rivo Team
Great and Quick support from Betty! Lucky to set up a simple but sufficient to meet all I need as a popup for my site using this app! 5 stars recommended.
You are so wonderful! 🎉Thank you so much for the positive review and for recommending us to the Shopify community! If you ever need anything at all, we are always here for you! Cheers, Kevin
i had a wonderful experience with Pete, he helped a lot and very nicely. I really appreciate for the help, thank you
We're so happy to see that you had a wonderful experience! We're always striving to help you and your business succeed! 🌟 Cheers, Kevin
This app is so great, it fits my needs perfectly, and it's completely free.
The staff vicky was very kind to help me remove the sign (for free), and also gave very valuable suggestions to our shop.
Thank you very much.
Wonderful! We are always here to help and super excited that our app perfectly fits your needs! 🎉 Thanks so much for the positive feedback and review! Best wishes, Kevin
Customer service staff are very good
Thank you for your kind review! We are always committed to providing excellent service 😃 We appreciate your feedback!
- Lea & Rivo Team
I was looking for an app to add a seamless popup to my website and this is the one! Pat was very helpful in helping me to get the "Powered by Rivo" branding off the popup. Very satisfied with the support I received. Thank you Pat!
Thank you so much for the positive feedback and 5-star review! 🌟 We truly appreciate you using our app, and if you ever have further questions or if we can help along the way, feel free to contact us anytime! Much appreciated, Kevin
I am using this app and it works very well. Customer service is awesome! They gave mee free tips and much energy to continue this progress :) 10/10
We truly appreciate you using our app, and thank you for taking the time to leave a 5-star review! 🙌 Much appreciated, Kevin
To Abbie,
THANK YOU, absolutely amazing support, nothing too hard or too much trouble.
You went ABOVE and BEYOND regarding what I asked. Continue to provide support like this and we will be your customer for life!!! Very rare to see this level of support this days.....
Have a MERRY Christmas and Happiest of New 2023!!!
You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 😊 Best wishes, Kevin