Reviews (4,640)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effectiveness in building mailing lists and offering customizable pop-up deals that enhance customer engagement and conversion rates. It is praised for its seamless Shopify integration, user-friendly design, and valuable features like smart triggers and precise targeting, even in the free plan. The app is noted for its quick setup, intuitive operation, and robust email capturing performance. Customer support is particularly commended for being responsive and helpful, with staff members like Jamie, Sam, and Arianne receiving specific praise for their exceptional service. This app is considered a valuable tool for improving marketing efforts and customer interactions.

April 19, 2022

ho usato questa app per aiutarmi ad aumentare la mia mailing list e arianne è stata molto utile in chat a darmi alcune istruzioni. Fantastica!

TenutaMoriniello
Italy
1 day using the app
TYDAL replied April 19, 2022

Grazie mille per aver utilizzato la nostra app e per la recensione a 5 stelle! Siamo sempre qui e felici di aiutarti! Cordiali saluti, Kevin

December 20, 2022

Mica was amazing and very helpful. She/they even gave me some tips to improve my website. Thanks a lot.

BY-RAGE STUDIO
United States
1 day using the app
TYDAL replied December 20, 2022

Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us, and we greatly appreciate you using the app! 😊 Best wishes, Kevin

September 15, 2023

Mica has been amazing. Best customer service everrrrr

MUNCHCRAVE
Bahrain
1 day using the app
TYDAL replied September 18, 2023

Thank you for sharing your experience! We're delighted to have provided you with great service. Your satisfaction means a lot to us!
- Lea & Rivo Team

October 28, 2022

The app is super easy to use especially for the beginners, Yaci was great, she helped me so much and she went above and beyond to help me and with my online website.

MB Custom Home Decor
United States
1 day using the app
TYDAL replied October 31, 2022

We are always happy to help in any way we can and are available anytime. Thanks so much for 5-stars! 🌟Cheers, Kevin

November 12, 2022

Jel was really awesome, she made it super easy to use the app. The app was also just easy to use right off the bat. I highly recommend!

Wall of Venus
United States
1 day using the app
TYDAL replied November 15, 2022

You are so wonderful! 🎉Thank you so much for the positive review and for recommending us to the Shopify community! If you ever need anything at all, we are always here for you! Best wishes, Kevin

April 26, 2023

Great customer support with Paul! Very helpful with everything I needed to know. Love the app and would recommend to others.

AROHA THE LABEL
Australia
1 day using the app
TYDAL replied April 28, 2023

Thank you for sharing your positive experience! We're glad to hear that you found our customer support helpful. If you have any questions or need further assistance, don't hesitate to reach out to us. - Lea, Rivo Support Manager

July 30, 2022

I love the customer service of this app! Alex is so welcoming and helpful, she gave me feedback on my website and even gave me a free ad-on and VIP priority without me even asking. I feel very encouraged now and I will never stop using this app. 100% recommend.

livelytical
United Kingdom
1 day using the app
TYDAL replied August 2, 2022

We're so glad you love our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

December 10, 2022

Excellent customer service from Yaci! The app works well and it was very easy to install. Very pleased!

Luken + Co
United States
1 day using the app
TYDAL replied December 12, 2022

We truly appreciate you taking the time to leave a 5-star review! 🌟 Cheers, Kevin

Edited October 5, 2022

I see the pop up on a lot of websites (not just Shopify) and I'm glad that your app and Shopify have found an easy way to make this possible. So far I don't have any complaints -- if I do in the future I will let you know. - Buy Martian Merch ™

Buy Martian Merch ™
United States
1 day using the app
TYDAL replied October 6, 2022

We greatly appreciate you using our app! Let us know anytime if any questions come up or if we can help along the way. Thanks so much for the review! 😊 Best regards, Kevin

November 6, 2022

Easy to use
The chat was very helpful, instructions were very simple to follow
Perfect customer service

Just Modern online
Australia
1 day using the app
TYDAL replied November 8, 2022

Wonderful! Thank you so much for the positive feedback and 5-star review! 🙌 Cheers, Kevin