Reviews (4,640)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effectiveness in building mailing lists and offering customizable pop-up deals that enhance customer engagement and conversion rates. It is praised for its seamless Shopify integration, user-friendly design, and valuable features like smart triggers and precise targeting, even in the free plan. The app is noted for its quick setup, intuitive operation, and robust email capturing performance. Customer support is particularly commended for being responsive and helpful, with staff members like Jamie, Sam, and Arianne receiving specific praise for their exceptional service. This app is considered a valuable tool for improving marketing efforts and customer interactions.

May 4, 2022

I like the fact that they offered this for free, FOREVER! That's awesome! Shoppers are often looking for a discount, so to have this pop-up be the first thing they see when they visit my store is good for both the customer and the store. Thank you!

Bee's Nest Gadgets
United States
2 days using the app
TYDAL replied May 5, 2022

Thanks so much for the review! Let us know if we can help answer any questions at any time. Cheers, Kevin

December 5, 2022

Pete was amazing so kind and friendly gave me good advice and helped me with things I was struggling with 100% recommend Pete honestly so loving and kind god bless ❤️

Atela Hair
United Kingdom
2 days using the app
TYDAL replied December 5, 2022

Thank you for the wonderful review! We appreciate you helping to share the word about us! Cheers to success to you and your business! 🙌 All the best, Kevin

September 14, 2022

I think this App is great to boost the promotion influence on your website. I really recommend it to engage with customers

Sussurrami
United Kingdom
2 days using the app
TYDAL replied September 14, 2022

Thank you so much for choosing our app! 🙌 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Best wishes, Kevin

November 7, 2022

Pete was great and very helpful, and even suggested ways that my store could be even better. Great app and amazing staff.

MADE.RebekahPeters
United Kingdom
2 days using the app
TYDAL replied November 9, 2022

Your kind words mean the world to us! Thank you so much for the positive feedback and 5-stars! 🤩 Much appreciated, Kevin

August 1, 2022

Love this app, and the team support was very nice. At the same time the app is very easy to use. Recommend!

domiamiaofficial
China
2 days using the app
TYDAL replied August 2, 2022

We're so excited that you love our app! Your praise in your 5-Star review is very much appreciated! 🙌 All the best, Kevin

December 9, 2022

Really easy to use and great, friendly support if you need to customise the popup above the settings available!

Coaltown Spirits
United Kingdom
2 days using the app
TYDAL replied December 12, 2022

Your feedback means the world to us! Thank you so much for the awesome review, and we are here for you anytime! 🙌 Cheers, Kevin

October 17, 2022

We spoke with Yaci and she couldn't have been more helpful! she went above and beyond and even helped with something unrelated to the app and gave me some great advice regarding our store!

ABSORBZIT.
United Kingdom
2 days using the app
TYDAL replied October 17, 2022

We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team will be happy to assist you. 🙂 Thanks, Kevin

September 3, 2022

Customer service rep, Pat, might be the best that I've ever come across. I'm currently setting up the app now. This is all totally new for me. Yet thus far the experience has been simple. I wanted an app that would provide the discount code immediately after signing up...so they wouldn't have to leave the site to check email. Plus, I love that if a person dismisses the sign up...they can still retrieve it later on.

Photo Tracks
United States
2 days using the app
TYDAL replied September 5, 2022

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 Cheers, Kevin

January 12, 2023

The app is fantastic and easy to use. Does just what you need it to do. I had a question and Abbie with customer service was incredibly nice and helpful! Some of the best customer service I have had yet. Extremely satisfied and will keep the app forever haha.

MUT Shipping Customs
United States
2 days using the app
TYDAL replied January 16, 2023

We're so glad that you are satisfied with our app and customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

November 9, 2022

The application is very excellent and the most distinguished is the customer service and I thank Lance for helping me with all speed and love

SKYMOON
Saudi Arabia
2 days using the app
TYDAL replied November 9, 2022

So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin