Reviews (4,640)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effectiveness in building mailing lists and offering customizable pop-up deals that enhance customer engagement and conversion rates. It is praised for its seamless Shopify integration, user-friendly design, and valuable features like smart triggers and precise targeting, even in the free plan. The app is noted for its quick setup, intuitive operation, and robust email capturing performance. Customer support is particularly commended for being responsive and helpful, with staff members like Jamie, Sam, and Arianne receiving specific praise for their exceptional service. This app is considered a valuable tool for improving marketing efforts and customer interactions.

February 8, 2023

Pete was super supportive and helpful, plus patient and kind. I am happy with my experience so far. Thank you very much, Pete!

Bahari Teas UK
United Kingdom
2 days using the app
TYDAL replied February 9, 2023

We're so happy to see that you had a 5-Star experience! 🌟 We're always striving to help you and your business succeed! Cheers, Kevin

February 1, 2023

I would 100% recommend this app. I had a small issue and Jel helped me immediately even gave me a few extra help tips.

BLISS & BLOOMS
United Kingdom
2 days using the app
TYDAL replied February 1, 2023

You are so wonderful! 🎉Thank you so much for the positive review and for recommending us to the Shopify community! If you ever need anything at all, we are always here for you! Cheers, Kevin

May 24, 2022

Support was helpful and understanding. Appreciate the haste given the time of day - Paul assisted me with enabling CSS editing.

Feminous
Australia
2 days using the app
TYDAL replied May 24, 2022

Thanks so much for the 5-stars! 🌟 We are glad that we were able to help you with your concern. If you have further questions or if we can help along the way, please feel free to reach out to us anytime. All the best, Kevin

February 23, 2022

Pete was very helpful for me to get this set up - fast and straight forward. I feel confident now to be able to use the app and use it correctly

Flourish Organics
Ireland
2 days using the app
TYDAL replied February 24, 2022

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! 🍻 Cheers, Kevin

September 18, 2022

I use this app in all my Shopify stores and love it so far. It's easy to use, and the customer support is top notch. Very helpful.

Anthology Creations
United States
2 days using the app
TYDAL replied September 19, 2022

We're so excited that you love our app! Your praise in your 5-Star review is very much appreciated! 🙌 All the best, Kevin

July 19, 2022

Ho trovato questa applicazione navigando nel menù , delle applicazioni , lo trovata molto interessante e ho deciso di installarla , mentre sistemavo il mio pop-up , mi ha scritto il super competente Paul in chat live è stato super professionale e super esaustivo che dire app super e servizio clienti super top , grazie Paul del tuo aiuto !

artpetfood
Italy
2 days using the app
TYDAL replied July 19, 2022

Sei fantastico! ✨ Grazie mille per i complimenti e le belle parole. Siamo così grati ai clienti come te e apprezziamo molto l'utilizzo della nostra app. Se hai bisogno di ulteriore assistenza lungo il percorso, non esitare a farcelo sapere. Qui a Rivo, soddisfare i nostri clienti è la nostra priorità numero uno. Ciao, Kevin

August 2, 2022

I'm using this app to create a pop-up window to get customer's emails and give them a discount. I like that you can link it to a discount code you make in Shopify. I also like how you can customize the colors to match your store's theme as well as add a logo.

Makeup by Brandy
United States
2 days using the app
TYDAL replied August 3, 2022

We truly appreciate you using our app, and thank you for taking the time to share your thoughts and feedback! Please let us know if ever you need help along the way. Our team is always here to assist you. 😊 Much appreciated, Kevin

July 10, 2022

We are using this app to give customers a first time order discount. Really intuitive and easy to use, customer service team is great and quick

Volley Llama Pickleball Co.
United States
2 days using the app
TYDAL replied July 11, 2022

Thanks for the 5-Star review! 🌟 We greatly appreciate you using the app! Let us know if any questions come up or if we can help in any way. Best regards, Kevin

September 11, 2022

Love this app. So many great features that are absolutely GREAT! Customer service is also awesome. I spoke with Therese and she was a sweetheart.

Shopcrownedcheveux.com
United States
2 days using the app
TYDAL replied September 12, 2022

We are so happy that you love our app and services! 🙌 Thank you for the 5-star review and we truly appreciate you using our app! Cheers, Kevin

October 21, 2022

Very good app and easy user experience. Lance from customer support was extremely helpful to answer all our question.

Moriondo
United States
2 days using the app
TYDAL replied October 21, 2022

We're so happy to see that you had a 5-Star experience! 🌟 We're always striving to help you and your business succeed! Thanks, Kevin